flashh4

Today it was announced that there is no Spanish speaking site !!! Hoila !!

Cassi, removed this link & comment !! It was a bad link from somewhere !! I will post the right one next >>> http://www.majorgeeks.com/mg/get/norton_removal_tool,1.html Don't know where that link came from in my files , sorry if you got a bad link Cassi !! Chuck

Casii, lets see we can get rid of the Norton pop-up !! BRB with a solution !!

Hi Cassi, the Java is out of date, Flash Player & Adobe Reader so you need to go to add/remove programs & find all these. Have then uninstalled & replaced with the latest updates !! Java update >>> http://www.java.com/en/download/index.jsp Flash Player >>> http://get.adobe.com/flashplayer/?promoid=JZEFT <<< Make sure to un-check the box for McAfee Security Scan Adobe Reader >>> http://get.adobe.com/reader/?promoid=JZEFU <<< Make sure to un-check the box for McAfee Security Scan ======================== I know you may have some

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only,

Howdy wyodlr, we can go looking around & see if we can find anything if you want ! Let me get some programs & will be right back ! Chuck

That's fine Cassi, no big hurry just when you get it ! Get the other 2 programs log's for me also !!! Reboot it and let me know how it's running ??? Should be a lot faster !! Thanks Chuck

Hi Marie, ok now make sure you copy everything & paste it into the box !!!!! We need to Run an OTL fix !! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}IE:64bit: - HKLM\..\SearchScopes\{9D9724D8-EF99-41E8-80DF-EB93D2581D40}: "URL" = http://www.google.co...sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNFIE - HKLM\..\Sear

Locking this, mission accomplished .....clean !! If you need this re-opened please PM me or another Mod !! Thanks Chuck

Locking this, mission accomplished .....clean !! If you need this re-opened please PM me or another Mod !! Thanks Chuck

Locking this, mission accomplished .....clean !! If you need this re-opened please PM me or another Mod !! Thanks Chuck

Cassi do they use the paid version Norton Internet Security ?? Also run this : Lets check for additional security risks: * Please download CKScanner© by askey127 and save to your desktop.Click here >>> Click here. * Double click on CKScanner.exe and click Search For Files. * After a very short time, when the cursor hourglass disappears, click Save List To File. You will be prompted, click OK. * Post the contents of ckfiles.txt in your reply, it is located on your desktop. NEXT Security Check Please download and save SecurityCheck.exe to your

Hi Cassi, hope the trip was safe & all is well !! Lets continue with the cleaning !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. NEXT ESET online scannner >>> http://www.eset.co

Marie, It will take me a bit to look over that log !! And see what all needs fixed. I need you to run Malwarebytes again & post that log please !! Thanks Chuck

Doesn't the Gov already have all the info about you !!! Today on the news it was reported that the Obama Care health Insurance where you sign up was created to handle about 60,000 sign ups at a time, well they had over 250,000 at one time. So the news reported, my question is how did they get that figure if the site crashed ?

Kinda funny some of the Health care site for individual states could not handle the traffic ..... crashed !!

Marie, do not remove these tools/programs till we are threw because we may need to re-run one or more before we get you clean ! Lets check for additional security risks: * Please download CKScanner© by askey127 and save to your desktop.Click here >>> Click here. * Double click on CKScanner.exe and click Search For Files. * After a very short time, when the cursor hourglass disappears, click Save List To File. You will be prompted, click OK. * Post the contents of ckfiles.txt in your reply, it is located on your desktop. NEXT Download OldTimer to your

No not at this time ! I need you to re-run Malwarebytes and this time make sure you check the box that says "Remove Selected" ! Chuck

Marie, good to see ya working on this. Hopefully we can get it clean so you have no more problems, we have removed some bad things but more to go !! Chuck

Cassi, i looked threw the OTL log & have found some stuff we need to remove/delete when you get back !! We need to Run an OTL fix !! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {ec29edf6-ad3c-4e1c-a087-d6cb81400c43}IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...ebay.com/?_nkw={searchTerms}IE:64bit:'>http://rover.ebay.co...ebay.com/?_nkw={searchTerms}IE:64bit: - HKLM\..\SearchScopes\{ec29edf6-a

Cassi, it will stay open till you get back to work on it !!! Safe traveling ! Chuck

Cassi, i need you to look in add/remove/uninstall programs panel & see if this >>> RegCleanerPro is there, remove if found . that's ok Cassi

Looking the logs over now Cassi, be back asap with more instructions ! Chuck

Cassi, good to see you again ! Yes we will clean this up like the last one ! Ok, lets get started !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only, the tools used may cause

I have some friends who use this >> http://download.cnet.com/Online-Radio-Tuner/3000-2168_4-10514043.html Chuck