flashh4

This topic is now closed & locked ! If you need it opened again please PM me a message ! Thanks Chuck

Lacee, we have a 5 day response to our Malware Removal section before it is locked !! I will give you one more day to respond before i lock this topic !! Please respond if you still need help !! Chuck

Rest easy old friend,you will never be forgotten here ! Chuck😢

Hey Lacee, just a bunch of junk which can slow down a computer !! Let's see what else we find ! After we run the Farbar program i will type you up a fix so you can run it !! Do you still use/have Avg. as an antivirus ??? Reason i ask is Windows10 which you have has a built in antivirus protection/scanner it is all that i use ! Chuck

Howdy Lacee and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Do Not Remove anything or

Good for you Jeff ! Got our 2nd Moderna on the 16th Feb. Made my wife's arm swell a little & she wanted to sleep a lot till next day then she was fine, mine swelled up a bit but not anymore than a flue shot but i did have a nasty head ache all day, but Tylenol took care of it & now everything is fine !! No green skin or horns so i think its the right choice !!! Be Safe everyone get a Covid shot & keep wearing the mask until we get this under control !! Chuck

This computer has been cleaned & i will now lock this thread ! If for some reason Rick you need it opened please PM me or any Mod ! Thanks & Happy Surfing !! Chuck

Attn: these programs were chosen for this computer & some were based on the problems the user had with their computer ! For your own computer's safety please be very careful if you run any program without the help of a trained professional, it's possible to remove things that could make your computer in-operable ! THIS IS A WARNING !! Chuck

Thanks Rick & you are clean & good to go !! Chuck

I will lock this topic in 5 days if you need it re-opened please PM me ! Chuck

Rick that looks clean ! So now let's get rid of the programs & logs, if this program doesn't remove them then do it manually !! Download KpRm by kernel-panik and save it to your desktop. >>> https://toolslib.net/downloads/finish/951-kprm/ * Right-click kprm_(version).exe and select Run as Administrator. * When the tool opens, ensure all boxes are checked, and select Run. * Once complete, click OK. * A log will open in Notepad titled kprm-(date).txt. * Please copy and paste its contents in your next reply. No need to post the log back u

Hey Rick, ok We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. Should be on your desk top ! * Copy and Paste the following code into the text box of the OTL tool/program ! Start with and include the colon plus :OTL Copy everything in RED & Purple links below and Paste into the box in t

Good morning Rick, a few questions first ! 1. Are you using McAfee for virus protection ?? It can slow down a computer especially while loading ! Windows Defender which comes with Windows 10 is a great protector, that is all i have ever used & never caught anything !! 2. Is this W10 system ?? Thanks Chuck PS. Rick there is no sign of Farbar ever being ran !!

Rick try this program !! Download https://www.majorgeeks.com/files/details/otl_(oldtimers_list_it).html to your desk top ! If you already have a copy of OTL delete it and use this version. * Double click OTL.exe to launch the program. * Check the following. * Scan all users. * Standard Output. * Lop check. * Purity check. * Under Extra Registry section, select Use SafeList * Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins). * When finished it will produce two logs. OTL.txt (open on your desktop).

Did you download Farbar to your desk top ?? It must be dwnloaded to there ! If it's there open it & see if the report is there or click your mouse here into your topic to see if it captured it there !! If none of this works then re-run it !! Chuck