flashh4

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Everything posted by flashh4

  1. Nope !! See this line >>> C:\Users\Chris\AppData\Local\Temp\ct3277370 (PUP.Optional.Conduit.A) -> No action taken. It should look like this in the log >> C:\Users\Chris\AppData\Local\Temp\ct3277370 (PUP.Optional.Conduit.A) -> Quarantined and deleted If you don't have a log where the entries look like that then you are not selecting " Remove Selected " Malwarebytes Anti-Malware Free is a powerful on-demand, which will detect and remove trojans, rogue security software and other malicious files from your computer. 1. You can download Malwarebytes Anti-Malware Free f
  2. Chris the Malwarebytes log will look like these except it will say there are Quarantined and deleted !! Not No Action Taken !! C:\Users\Chris\AppData\Local\Temp\ct3277370 (PUP.Optional.Conduit.A) -> No action taken. C:\Users\Chris\AppData\Local\Temp\ct3298583 (PUP.Optional.Conduit.A) -> No action taken. Files Detected: 22 C:\Users\Chris\AppData\Local\Temp\checktbexist.exe (PUP.Optional.Conduit.A) -> No action taken. C:\Users\Chris\AppData\Local\Temp\nsd5F05.exe (PUP.Optional.Conduit.A) -> No action taken. C:\Users\Chris\AppData\Local\Temp\nsy689.exe (PUP.Optional.Conduit.A) ->
  3. Chris this is the OTL fix: We need to Run an OTL fix !! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBoxIE - HKLM\..\SearchScopes,DefaultScope =IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRCIE - HKU\.DEFAULT\..\SearchScopes,DefaultScope
  4. Yahoo !!! I know you may have some of these installed, this is just my standard all clean speech ! Congratulation KIM you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. Here are some tips to reduce the potential for spyware infection in the future: 1. Make your Internet Explorer more secure - This can be done by following these simple instructions: * From within Internet Explorer click on the Tools menu and then click on Options. * Click once on the
  5. Chris there was a typo in my fix above so it was not complete ! I fixed the typo & i need you to run the OTL fix above again ! And post the log ! Also the Malwarebytes log !! Sorry, i am human !! Chuck
  6. Stubborn dam thing ! Ok you can delete Revo unless you like it ! I keep it installed but your choice ! Download and Run Rkill ONE TWO THREE or FOUR *Double click on Rkill. *A command window will open then disappear upon completion, this is normal. *Please leave Rkill on the Desktopuntil otherwise advised. Note: If your security software warns about Rkill, please ignore and allow the download to continue. If you continue having problems running rkill.com, you can iExplore or eXplorer.exe from the rkill download page. Both of these files are renamed copies of rkill.com, which you can try
  7. Kim don't worry bout the OfferMosquito since it's not there ! AVG, we gonna get rid of it with this program !! Revo is for hard to remove stuff. Find the AVG and click it then the uninstall button ! http://www.revouninstaller.com/revo_uninstaller_free_download.html Let me know how it goes ????? And is it running a lot better ??? Kim, looking back threw your logs it shows your Antivirus out of date! If you are going to keep it you must update it !! AVG AntiVirus Free Edition 2014 Revo should remove it compeletly then i will recommend a different & better one in my opinion !! C
  8. Kim, looking back threw your logs it shows your Antivirus out of date! If you are going to keep it you must update it !! Chuck Let me know how it's running & if any other problems exist ??
  9. KIm, Just check to see if it's turned on, if not then turn it back on ! 1. Open Windows Defender by clicking the Start button, In the search box, type Defender, and then, in the list of results, click Windows Defender. 2. Click Tools, and then click Options. 3. Click Real-time protection, and then select the Use real-time protection (recommended) check box. 4. Select the options you want, and then click Save. 5. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. 6. To help protect your privacy and your computer, we recommend that you
  10. Kim, after i get the OTL report & we get you clean we will fix the Antivirus, Java & Adobe problem you have !! Chuck
  11. Kim was OfferMosquito removed ??
  12. Kim, after i get the logs above continue with this fix next!! Look in add/remove/uninstall panel ! Find and uninstall OfferMosquito , this is kind of a new Malware related app which can turn into a "Root Kit" infection which is bad ! So lets remove it !!!!! We need to Run an OTL fix !! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = htt
  13. Ok Kim lets try to run SecurityCheck in "safe mode". Once in safe mode find the SecurityCheck and run it !! Reboot your computer in Safe Mode If your computer is running, shut down Windows, then turn the power off.Wait 30 seconds, then turn the computer on, and begin tapping the F8 key about every half second (if this doesn't work try the F5 key).The Windows Advanced Options Menu appears.Select Safe Mode using the up/down arrow keys.Press Enter.Log on with an account that has administrator priviledges, usually your own account (NOT the account named Administrator).If you cannot boot into saf
  14. Hi Chris, you have signs of P2P programs on your computer ! >>> bitcomet and uTorrent P2P Warning There are signs of one or more P2P (Person to Person) File Sharing Programs on your computer. Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect to become infected & malware to occur Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increa
  15. Kim was this from the SecurityCheck log >>> UNSUPPORTED OPERATING SYSTEM! ABORTED! Chuck
  16. Kim its surprising it was even starting ! ok lets continue ! First do not remove any programs/tools in case we need to run one again. Now run Malwarebytes again please check the small box beside each that it found ! then the box that says "Remove Selected" And post that log !! Run RogueKiller IMPORTANT: Do not reboot your computer if at all possible otherwise the malware will reactivate and you will have to run RogueKiller again Download RogueKiller to your desktop. >>> http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe close all running programs for Windows V
  17. Good job Kim, that cleaned a bunch of crap but we got more i am sure we can remove !! Chuck
  18. Howdy KRH and welcome to BestTechie !!! See if it will run long enough to download & run these programs, one at a time. If not let me know & i have another trick to try ! These programs will produce a log when/after they run, then they will re-boot your computer. Copy the logs into your reply at the bottom ! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification bef
  19. Your welcome !! I will lock this topic in 5 days, if you need it reopened just PM me or another Mod !! Thanks Chuck
  20. Hey, woods ......... Now run Malwarebytes again please check the small box beside each that it found ! then the box that says "Remove Selected" And post that log !! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and follow the onscreen instructions inside the black box. * A Notepad document should open automatically called checkup.txt * Pleas
  21. Ok that looks really good ! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. ======================== I know you may have some of these installed, this is just my standard all clean speech ! Congratulation
  22. Go to add/remove & uninstall adobe reader !! We will install the new version later ! ========================= We need to Run an OTL fix !! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRCIE:64bit:'>http://www.bing.com/search?q={searchTerms}&FORM=IE8SRCIE:64bit: - HKLM\..\
  23. Hey, while i'm reading your logs please download SP1 from here >>> http://download.cnet.com/Microsoft-NET-Framework-1-1-Service-Pack-1/3000-10250_4-10725942.html Thanks Chuck Be back later with a fix for OTL log !!
  24. Lets continue with the cleaning !! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and follow the onscreen instructions inside the black box. * A Notepad document should open automatically called checkup.txt * Please post the contents of that document in your next reply. NEXT Download OldTimer to your desk top ! Links: http://oldtimer