flashh4

Marie, AdwCleaner did a good job as usual !! Post the other logs as you get them, it does not have to be done all today, work on them as you can ! Chuck

Marie >>> How to Temporarily Disable your Anti-virus http://forums.whatthetech.com/index.php?showtopic=96260 Chuck

Howdy Sann, and welcome to BT !!! Are you wanting to listen to music on your company's computer where you work ?? Chuck

But it is political guys, it's Obama Care & the Dems who want it against The Repubs !! It is gonna be a catastrophical even in our History. I don't have a dog in this fight but sure wish they would just sit down & talk !! And JD is right in a way !! I have a friend who it's gonna cost him half his SS check unless he gets assistance and each state is different, what a mess !!

Your Welcome Joanie !! I will lock this after 5 days, if you need it re-opened just PM me or another Mod !! Chuck

Lol bozodog, in my opinion this is a big joke in our medical industry ! I have a lot of relatives in that field & they say all personal will be affected by this move ! Including cost rising for medical exams, medical operations, fees, and hospital charges along with much much more !

I will close this in 5 days !! If it needs re-opened just PM me here or another MOD !! Thanks Rhonda ! Chuck

I will close this in 5 days !! If it needs re-opened just PM me here or another MOD !! Thanks Dejah !!

Dejah, thanks for staying to the end !! If you run into my post on the ads i would appreciate a compliment if you think we did good !! It makes for good PR for Besttechie !!! Thanks ===================== I know you may have some of these installed, this is just my standard all clean speech ! Congratulation you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. Here are some tips to reduce the potential for spyware infection in the future: 1. Make

Dejah ........ Download OTL again & click the clean-up button !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. If any remain just delete them !!

Rhonda thanks for staying the course !! If you run into my post on the ads i would appreciate a compliment if you think we did good !! It makes for good PR for Besttechie !!! Thanks ====================== I know you may have some of these installed, this is just my standard all clean speech ! Congratulation you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. Here are some tips to reduce the potential for spyware infection in the future: 1. Make you

Yep ......... how's it running ??

Dejah, i need you to go into your add/remove programs panel & remove/delete/ uninstall these 2 programs !! PC Health Kit v3.2 ShopAtHome.com Toolbar Do you still have OTL on your desktop ?? Chuck

Rhonda, if you have it open just click the clean-up button !

Good job Rhonda, ok lets clean-up some of the tools we ran !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. ==================== Lets remove NORTON !! Click the blue download box !!! Download and run No

Good it's removing & deleting things i told it to !!

Rhonda lets continue !! We need to Run an OTL fix !! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...0TR&pc=HPNTDFJSIE:64bit: - HKLM\..\SearchScopes\{B62C7657-9444-4708-9DD6-134C22D910B9}: "URL" = http://www.amazon.co...ds={searchTerms}IE:64bit:'>http://www.amazon.co...ds={searchTerms}IE:64bit: - HKLM\..\SearchSco

Dejah, cleaned a lot more so lets keep at it if you have time ?? Download http://download.bleepingcomputer.com/sUBs/dds.scr Double click dds.scr to run the tool. If using Vista or Windows 7 you will be prompted by UAC, please allow the prompt. DDS will now scan your computer. When the scan is complete, DDS will open two (2) logs: DDS.txt Attach.txt If not saved these logs will be automatically deleted when closed, so save both to your Desktop. Please note it is important that you post BOTH logs in your topic. Please note: DDS will ask you to attach

Dejah, great we got rid of a bunch more crap ! It's looking a lot better !! Now the Malwarebytes log !! Thanks Chuck

Rhonda, that's fine i got what i wanted !!! Ok got another tool/program for you to run & copy/paste the log !! ===================== Vista and Windows 7 users: These tools MUST be run from the executable. (.exe) every time you run them with Admin Rights (Right click, choose "Run as Administrator") +++++++++++++++++ Download OldTimer to your desk top ! If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). * Double click OTL.exe to launch the program. * Check the following

Dejah, that will take a load off the system !! Post the other logs as you get them !! Thanks Chuck

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only,

I agree with TT. I had a user who got IE 10 installed some how with out her knowledge, it cam from an update from MS & it turned all her files into garbage that i could not read so we switched back to 9 & that cured her problem !! Chuck

Rhonda just follow the instructions that i posted. If you hoover your mouse over like the adwcleaner and click it will either take you to a download page or the tool/program for you to install & run. It will then produce a log for you to copy & paste to me here !! Chuck

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only,