flashh4

Untrusted i have some very bad news !! You are infected with "Zero Infection" !! One or more of the identified infections is related to a nasty rootkit component which is difficult to remove. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojan

Security Check will show some things that are out dated, DO NOT update them till i tell you to !!!! Chuck

Untreasured, i removed the tripple post of Malwarebytes, which i don't know why ! We will take care of the line that was causing problems ! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and follow the onscreen instructions inside the black box. * A Notepad document should open automatically called checkup.txt * Please post the contents of tha

Place a check in the box beside each entry, that it finds, then click remove selected !! As in the instructions above ! Chuck

Thats if you are using bad language or post unwanted sites, stuff like that !

Ok, i got some more programs for you to run after i see the Malwarebytes log, so stay tuned till i give you the all clean, just because the pop-ups may be gone we still want to check for any left-overs ! Chuck

Untreasured, That one wasn't as full as i expected ! But lets see what else we can find,i want your computer completely clean when we are done ! Chuck

Urtreasured, very good start on the cleaning. I see a few things we will remove later in a write fix i will do ! Thanks Chuck

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still nee

Leaving this open for a few days extra by request till Monday or Tuesday !! Chuck

There has been no response in 5 days so i will lock this topic, if you need it reopened please PM me or another Mod ! Thanks Chuck

Happy Thanksgiving to our community here & to our guest, that's you ! May your lives be blessed ! Chuck

Due to lack of response this topic is now closed !! If you need it re-opened please PM me or another Mod ! Thanks Chuck

Go to add/remove panel uninstall these: If Present . 1. SafePCRepair_89 >>> This file has been identified as a program that is undesirable to have running on your computer. This consists of programs that are misleading, harmful, or undesirable. 2. SmartPCFix 3. Javaâ„¢ 6 Update 15 =============== We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Scotty, i was seeing lines threw your OTL log so i fixed them & reposted so i could read it better !! OTL logfile created on: 11/26/2013 11:53:20 AM - Run 2 OTL by OldTimer - Version 3.2.69.0 Folder = C:\ Windows XP Home Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation Internet Explorer (Version = 7.0.5730.13) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 447.48 Mb Total Physical Memory | 68.59 Mb Available Physical Memory | 15.33% Memory free 673.76 Mb Paging File | 64.76 Mb Available in Paging File | 9.61% Paging File free Pag

That looks incomplete Scotty, please run it again ! Thanks Chuck

Thanks Scotty, now finish with the Security check & OTL !!!! Chuck I will be gone for an hour then will be back !!

Scotty, lets continue ! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and follow the onscreen instructions inside the black box. * A Notepad document should open automatically called checkup.txt * Please post the contents of that document in your next reply. ========================= Download OldTimer to your desk top ! Links: http:

Scotty this >> shows you forgot to check one >>> C:\google_earth_setup.exe (PUP.Optional.Soft32.A) -> No action taken. Go back & put a check next to it & select remove !! Will be brb with more of the fix while you do this !!

ok post the malwarebytes log, please!

ReeDawn, i will keep this open a little longer by request !! Chuck

Scotty are you still in need of assistance ? I must lock this in 24 hrs if no response !! Please respond ! Chuck

MM, good job !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. ======================== If you want to remove Norton, which i recommend since you are not paying for it and only had a trial period ! If you w

Ok MM lets eliminate some more !! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . text box of the OTL tool/program ! Start with and include the colon plus OTL . :OTL :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {1C24DC0E-AD7E-4339-8480-F45D566D30B7}IE

MM, Go back to add/remove panel & remove this : if present >>> Optimizer Pro v3.0 Takes me awhile to read threw the logs & i will be back with a OTL fix !! Chuck