flashh4

Guess you could try it, i'm not sure ! I know a lot who use the OpenOffice in place of Word !! Chuck

Hey ..... no if you quarantine them that is good ! Just post the other OTL log !! Thanks Chuck

Hey, thanks !! Remember to also run Malwarebytes again & have it delete/remove/quarantine the bad things found, then post me that log !! Thanks Chuck

Hey LGONCALVES, the 1st two programs you did good but the Malwarebytes you forgot to check >>> * Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked !! >>> So run Malwarebytes again and make sure you Quarantine or delete/remove everything it finds !! Then post a new Malwarebytes log ! NEXT Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, r

Hi, is this the message you get that is causing the problem, click the link ??? http://docs.maildev.com/article/121-gmail-web-login-required-error---answer78754-failure Chuck

You are welcome ! Chuck

I am not a GMAIL user so i suggest you go to this link & see if they can help with your problem >>> https://productforums.google.com/forum/#!forum/gmail Sorry i couldn't be of more help ! Chuck

Have you recently changed your password ? Try logging out then back in !! Also make sure you have the latest Gmail download ! Let me know if anything here helps ! Chuck

Reading your post now !!

Howdy Igoncalves !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Do Not Remove anything or run any tools/progra

Do you mean will they work using Openoffice program ?? Chuck

Lately we have had some new members giving their advice on how to remove Malware, Trojans and other bad stuff. Please DO NOT post the ways you think it should be removed. Some of us are trained in the proper way to remove Malware. I keep up on the easiest & proper way to remove Malware where we get it all not just parts of the bad things ! Unless you are a trained Malware expert or registered expert with BestTechie, please refrain from posting help into the Malware Removal topics !! Guide lines for Malware help !!! Please note that all instructions given are customized for each

Time has passed so fast it seems as we all get older headed towards the end. He talked to me a lot about these things and more. He is missed badly !! See ya someday my good friend Sultan !! Chuck

Drones have been used around our area for ice jams in the early Spring ! They help determine where to place explosives to break up the jams ! Chuck

If you are not a trained expert in Malware Removal Please do not post removal procedures to remove the bad things !! Thanks Chuck

Not sure what you are looking for but if you do not want to pay for "word" here is a program a lot of my friends use & i have it installed but don't use it ! https://www.openoffice.org/download/ Chuck

Seeing how the issues are now resolved this topic is now locked, all others please start a new topic ! Thanks Chuck

Thanks Marie i will lock this topic in 5 days !! Chuck

Wow ..... ok that cleaned up good !! Is the problem with TV thing gone ?? Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded. Download Delfix to your desktop and double click it to start the program [url=http://api.viglink.com/api/click?format=go&jsonp=vglnk_jsonp_14102815956339&key=bf4adfcbb328b51c165afd7f95bfc060&libId=64704d6e-537a-4ac2-beea-64e5d35e3f5f&loc=http%3A%2F%2Fwww.geekstogo

Sorry took so long !! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the http://img.photobucket.com/albums/v317/flashh4/customFix.png[/IMG]. text box of the OTL tool/program ! Start with and include the colon plus :OTL Copy everthing in RED and Pa

Unlocked so we could finish the cleaning ! Please finish the program OTL !! Thanks Chuck

There are a few things to keep in mind while just jumping in & removing Trojans & virus ! It's better to have an expert in Malware Removal to advise you how to remove them. Some programs will not remove everything connected to them & others just make it harder to remove all that is connected to the infection ! There is some programs i recommend running before trying Spy Hunter which is the link refereed to above. Not many use Spy Hunter anymore there are many new programs which should be run first. As with all infections i recommend starting a Topic here @ BT to get it removed prop

This topic is now locked ! If you need it re-opened please contact me or any Mod ! Thanks Chuck

Marie, lets finish this up ! You must respond in 5 days is our policy or i have to lock this topic according to our policy, after that you will have to PM a Mod or myself to re-open it ! ! We are almost done. Thanks Chuck

Marie, Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). * Double click OTL.exe to launch the program. * Check the following. o Scan all users. o Standard Output. o Lop check. o Purity check. oExtra Registry > Use SafeList * Under Extra Registry section, select Use SafeList * Click the Run Scan button and wait for the scan t