sarahw

Hi, When the computer rebooted it went into normal mode. ComboFix 08-09-28.03 - Administrator 2008-09-30 23:19:37.9 - NTFSx86 NETWORK Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.857 [GMT -7:00] Running from: C:\Documents and Settings\Administrator\Desktop\Combo-Fix.exe WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\All Users.\documents\settings\config.ini C:\Documents and Settings\All Users\Application Data\Microsoft

I got this error: cmd.exe - Application error The Application failed to initialize properly (0xc0000005). Click on OK to termiatre the application. then it would say: find.exe - Application error The Application failed to initialize properly (0xc0000005). Click on OK to termiatre the application. When I clicked OK it would jump from the first error to the second then back again about half a dozen times then it would quit.

I had the same error when I tried to run combofix. I am using Safe Mode with networking to access the internet. I tried it in safe mode also. I still cannot access normal mode. It has a you are infected backgorund and the task manager is still disabled. I am getting a new error when the computer starts. /idlist;1940:1504cc:\Documents Windows cannot find /idlist;1940:1504cc:\Documents. Make sure you typed it correctly, and then try again. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:44:26 PM, on 30/09/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.0

Please follow these instructions here: http://www.besttechie.net/forums/How-To-Po...Log-t12175.html

When I run Combo-Fix.exe it says: Setup2.exe - Application error The Aplication failed to initialize properly (0xc0000005). Click on OK to termiatre the application. I click on OK and explorer closes. I have to reopen explorer from Task Manager. I didn't do the next part yet. I'll wait to see what you say first.

Ok, I did that. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:13:10 PM, on 29/09/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\

1. Updating Java and Clearing Cache Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel. It will say "Java Plug-in" under the icon. Please find the update button or tab in the Java Control Panel. Update your Java then reboot. If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp [*]After the reboot, go back into the Control Panel and double-click the Java Icon. [*]Under Temporary Internet Files, click the Delete Files button. [*]There are three options in the window to clear the cache - Leave AL

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, There is a serious problem with my computer. when I boot normally I get a strange background telling me my computer is infected. I can't open Task manager and there is no start button. A timer then pops up and tells me it will reboot because there is an error. I can access Safe Mode but there is still no start menu. Logfile of HijackThis v1.99.1 Scan saved at 9:00:52 AM, on 29/09/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WIN

Hi, You might need to write down, copy, save or print these intructions as you cannot veiw this webpage in Safe Mode. 1. Make sure you have followed my instructions in my first post about showing hidden files and system files and folders. Reboot into Safe Mode. In Safe Mode, Open My Computer then C:\. Right click on System Volume Information and select Properties. Click on the Security tab, it should say under group permissions: "system". Click Add. In the field that says "Enter the object names to select" type: everyone, (you can press check names to make sure this is correct). Click Ok, then

1. Updating Java and Clearing Cache Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel. It will say "Java Plug-in" under the icon. Please find the update button or tab in the Java Control Panel. Update your Java then reboot. If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp [*]After the reboot, go back into the Control Panel and double-click the Java Icon. [*]Under Temporary Internet Files, click the Delete Files button. [*]There are three options in the window to clear the cache - Leave AL

1. Updating Java and Clearing Cache Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel. It will say "Java Plug-in" under the icon. Please find the update button or tab in the Java Control Panel. Update your Java then reboot. If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp [*]After the reboot, go back into the Control Panel and double-click the Java Icon. [*]Under Temporary Internet Files, click the Delete Files button. [*]There are three options in the window to clear the cache - Leave AL

1. Updating Java and Clearing Cache Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel. It will say "Java Plug-in" under the icon. Please find the update button or tab in the Java Control Panel. Update your Java then reboot. If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp [*]After the reboot, go back into the Control Panel and double-click the Java Icon. [*]Under Temporary Internet Files, click the Delete Files button. [*]There are three options in the window to clear the cache - Leave AL

1. Updating Java and Clearing Cache Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel. It will say "Java Plug-in" under the icon. Please find the update button or tab in the Java Control Panel. Update your Java then reboot. If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp [*]After the reboot, go back into the Control Panel and double-click the Java Icon. [*]Under Temporary Internet Files, click the Delete Files button. [*]There are three options in the window to clear the cache - Leave AL

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, Can you post another Hijack This log in a reply. Thanks.

Reopened at OP's request.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Hi, Can you post a Hijack This log.

Hi, Click HERE and run the F-Secure Online Scanner Note: This Scanner is for Internet Explorer Only! Follow the Instruction HERE for installation. Accept the License Agreement. Once the ActiveX installs,Click Full System Scan Once the download completes,the scan will begin automatically. The scan will take some time to finish,so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy&Paste the entire report in your next reply.

Do you mean the white box in the corner? Can you right click the desktop, select properties, click the desktop tab, then change the desktop picture and color. click apply then ok. Did that help?

To find out if you have a firewall installed, go into Control Panel and open Security Center. You should be able to find information on all of your security products in there. Please download OTCleanIt from HERE to your desktop. Double click to run it. It will clean up the assortment of tools used during malware removal. When it has finnished, it will ask you to reboot so it can remove itself. You can now Rehide your system files by using the reversal of these instructions HERE Congratulations, your log is now clean. A well protected computer should have at least an Anti Virus and Firewall,