sarahw

Hi, 1. Please download VundoFix.exe to your desktop Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will reboot your computer, click OK. Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread. Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi Yolanda, I will be handling your log to help you get cleaned up. If you still need help, please follow the instructions HERE and post a Hijack This log as a reply to this topic. I can then indentify the infection and remove it for you. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of th

Hi lisacfree, Welcome to the site I will be handling your log to help you get cleaned up. As it has been a while since you first posted you log, please rescan and post a fresh Hijack This log as a replt to this topic. This is because your computers condition may have changed. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at

Hi Ion, Welcome to the site. I will be handling your log to help you get cleaned up. As it has been a while since you first posted you log, please rescan and post a fresh Hijack This log as a replt to this topic. This is because your computers condition may have changed. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that

Hi phvakil, Please follow these instructions: 1. Please download VundoFix.exe to your desktop Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will reboot your computer, click OK. When you are all the instructions, post the contents of C:\vundofix.txt in a reply to this thread. Note: It is possible that VundoFix encountered a file

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and