sarahw

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Hi, I just want to verify whats happening. what do you mean 'recovery from a fatal error?' Could you give me the exact error. 'too many antivirus software' What do you mean by this? 'either did the other one' Which other one?

Hi, Download ComboFix from Here or Here to your Desktop. Double click combofix.exe and follow the prompts. When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Hi, 1. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon a

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, 1. First download AVG Anti-Spyware from HERE and save that file to your desktop. This is a 30 day trial of the program Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files. On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed. [*]Once the update has completed select the "Scanner" icon a

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Hi, Welcome to the site I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and

Hi, Welcome to the site Sorry about the dealy. I will be handling your log to help you get cleaned up. Please post another Hijack This log.This is because your computers condidtion may have changed. I want you to show hidden files. There are instructions HERE to help you do this. You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. S

Hi, I've thought about this for a while and I'm not sure how else to fix this problem without reinstalling. Perhaps somebody in the PC Support forum could help you fix this. Your computer is clean of Malware though. A well protected computer should have at least an Anti Virus and Firewall, an Anti Spyware is also great addition to your computers security. Here is a list of tools I like to recommend to people that will help ensure safe surfing on the internet, and to help you from getting infected again. Note: DO NOT install more than one antivirus or Firewall program. They will conflict, and

Have a look in there for anything about failures or mentioning Interenet Explorer, iexplore or the clsid numbers you mentioned above. Copy and paste it into a notepad file and upload it as an attachment to your next post instead of copy-pasting it.

How big is the log? eg. 6KB, 120MB... If its small, you could try to attach it to your reply.

Try this. Click Start, then type: sfc /scannow You may need the original Windows disk to reload some files. Tell me what happens.

Ok, we will try a few things. Start > Control Panel > Internet Options > Advanced Tab Click the 'Reset' button. See if that fixes any of the problems you arehaving.

Ok. If you have problems, let me know. You could also try Fire Fox.

Hi, I have had a few people look at your thread and we think it would be better to reinstall Internet Explorer. All the problems are most likely linked, most likely your infections have screwed something up.

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact me, or a staff member with the address of the thread. Everyone else please begin a New Topic.

Not a problem. If you get infected again, make sure you come back and start a new topic as soon as possible.

192.168.1.102 is your own computer or network. You could click always allow on svchost, as long is it is that exact filename, and in the System32 folder. Some Malware uses that name, or similar names, like scvhost. Congratulations, your log is now clean. 1. A well protected computer should have at least an Anti Virus and Firewall, an Anti Spyware program is also great addition to your computers security. You can find a list of free security products HERE that I like to recommend to people that will help ensure safe surfing on the internet, and to help you from getting infected again. Note: D