flashh4

Thanks sunnyjones for letting us know your computer is running fine & problems have been solved, i will lock this topic. If you need it re-opened please contact me or an admin ! Thanks Chuck

This topic is closed if you need this re-opened please contact me or an admin !! Chuck

Hi Dragon, i think her Netgear wireless driver is messing up. Visit Netgear.com to download and install the latest driver for your wireless adapter. Let us know if that helped !! Chuck

Salter, it has been 5 days since you last response ! If you still need help please make a post if not this will be locked in 24 hrs. Chuck

'Ransomware' tricks victims into paying hefty fines http://redtape.nbcnews.com/_news/2013/04/26/17917497-ransomware-tricks-victims-into-paying-hefty-fines

Hi, my thoughts on self help guides are that you should still consult a Malware Removal person so they can make sure you get everything !! Also some tools are NOT meant to be run on certain systems, it may do more harm than good !

Sunny, let me know how you think it's running ! Chuck

That should do it, we can remove any programs/tools left over !! Congratulation you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. Here are some tips to reduce the potential for spyware infection in the future: 1. Make your Internet Explorer more secure - This can be done by following these simple instructions: From within Internet Explorer click on the Tools menu and then click on Options. Click once on the Security tab Click once on the Internet icon so

Hi, lets uninstall Norton !! For removal all products of Norton >> http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Hey, this will fix those found in AdwCleaner log ! AdwCleaner * Close all open programs and internet browsers. * Double click on adwcleaner.exe to run the tool. * Click on Delete. * Confirm each time with Ok. * You will be prompted to restart your computer. A text file will open after the restart. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[s1].txt as well.

Hi, after the OTL fix log, i will need this log >>> AdwCleaner Please download adwcleaner by Xplode onto your desktop.. * Close all open programs and internet browsers. * Double click on adwcleaner.exe to run the tool. * Click on Delete. * Confirm each time with Ok. * You will be prompted to restart your computer. A text file will open after the restart. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[s1].txt as well.

Hi, run OTL fix: Run OTL Script or click to open it if you have it installed ! * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . Do not include the word Code :OTL PRC - [2013/04/02 23:57:54 | 001,872,584 | ---- | M] (Ascentive LLC) -- C:\Program Files (x86)\Ascentive\Finally Fast\FinallyFast.exe PRC - [2013/04/02 02:51:52 | 000,647,880 | ---- | M] (Ascentive) -- C:\Program Files (x86)\Ascentive\Performance Center\ApcMain.exe PRC - [2013/03/13 17:15:00 | 004,394,032 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgui

Hi after the OTL logs. I need adwcleaner log ! AdwCleaner Please download adwcleaner by Xplode onto your desktop.. * Double click on AdwCleaner.exe to run the tool. * Click on Search. * A logfile will automatically open after the scan has finished. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[R1].txt as well.

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! So Do Not Remove anything or run any tools/programs until advised to do so ! Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a

Salter, I have to leave for a while but i will be back later to read your logs & do more cleaning !! Chuck

Salter, good job getting that report. Now we will remove the bad stuff it found !!! Open/run AdwCleaner for clean-up * Close all open programs and internet browsers. * Double click on adwcleaner.exe to run the tool. * Click on Delete. * Confirm each time with Ok. * You will be prompted to restart your computer. A text file will open after the restart. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[s1].txt as well. Thanks Chuck Now post the other logs when you get them along with the deletion log of AdwCleaner !! Malwarebytes log ??

Log from Salter !!! AdwCleaner v2.200 - Logfile created 04/21/2013 at 12:37:28 # Updated 02/04/2013 by Xplode # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits) # User : Sharon - SHARON-HP # Boot Mode : Normal # Running from : C:\Users\Sharon\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BCR209AY\adwcleaner.exe # Option [search] ***** [services] ***** ***** [Files / Folders] ***** Folder Found : C:\Program Files (x86)\AVG Secure Search Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search Folder Found : C:\Program Files (x86)\iMesh Applic

Salter, this will get easier as we go ! Re-Run aswMBR Click Scan On completion of the scan, click the Fix button. Save the log as before and post in your next reply Chuck

Run these programs for me salter !! You can send messages here if you want !! Chuck

Hi salter, these are tools/programs that will let us see what junk you have that needs cleaning out ! This is my standard speech to get started ! Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! So Do Not Remove anything or run any tools/programs until advised to do so ! Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may

Hackers post, "General Dempsey calls for #Obama's arrest under new anti-terror laws" ....... My would that get interesting !!! http://www.nbcnews.com/technology/technolog/cbs-news-says-some-its-twitter-accounts-were-hacked-6C9533058?ocid=msnhp&pos=7

Jeff, that was a great call you made !! Did he reply to you about it ?? Please call me Chuck !

For some reason i don't think these are for me !!! http://www.nbcnews.com/technology/technolog/google-glass-not-children-may-cause-eye-strain-reads-warning-1C9392546?ocid=msnhp&pos=6

Hacker admits to attacks on Sony, Nintendo, Arizona State Police

Howdy Dragon !