flashh4

Louk, So run the OTL fix & the ESET scan for me ! After re-reading my post above, i edited it a bit !! Thanks Chuck

Maybe Besttechie (Jeff) will weight in on this, i know he is a lot more on the Techie side than i am ! I know a lot of people who just goes with what they think ia a good brand & best based on their needs ! Wish i could be of more help !! You might want to read/look threw this >> http://www.consumerreports.org/cro/video-hub/electronics/computers--internet/16952110001/ Chuck

Shantel, one last scan after i see the AdwCleaner log ! Lets hope this next one comes back clean !!! ESET online scannner >>> http://www.eset.com/onlinescan/ Note: You can use either Internet Explorer or Mozilla FireFox for this scan. 1. Firstly please Disable any Antivirus you have active , as shown in This topic. 2. Note: Don't forget to re-enable it after the scan. 3. Next please click on the following link to open a new window to ESET online scannnerhttp://www.eset.com/us/online-scanner/features 4. Then click on: 5. Select the option YES, I accept the Terms of Use t

Shantel, thats not as bad as i thought it would be. Ok lets remove the crap in the AdwCleaner log ! AdwCleaner (should be on desktop) This will clean out all that crap/junk found in the log !! * Close all open programs and internet browsers. * Double click on adwcleaner.exe to run the tool. * Click on Delete. * Confirm each time with Ok. * You will be prompted to restart your computer. A text file will open after the restart. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[s1].txt as well. Thanks Chuck

Shantel, you are doing great ! Malwarebytes came back clean, thats good, now lets see how much junk is in the Junkware log ! The i will give you a fix to clean that crap out of the AdwCleaner log ! So run the Junkware program/tool & post results !! Thanks Chuck

Shantel, we will remove all that junk after i see the Malwarebytes log and the Junkware log !! Thanks Chuck

Howdy Shantel and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! So Do Not Remove anything or run any tools/programs until advised to do so ! Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if us

Hi Shantel, i will be right back with a few programs/tools for you to run !! Chuck

Louk, I have removed the comment about disabling Spybot it's usually the "resident" setting we have user disable, i'm thinking it won't interfere with this fix !! If it does i will see it & we will rerun. But disable microsoft security essentials >>> http://forums.whatthetech.com/index.php?showtopic=96260 I will recommend a great antivirus free protection when we are done cleaning !! It's the one i use Avast ! Chuck So run the OTL fix & the ESET scan for me !!

Hi, do you have a price range in mind ?? Or a preferred brand name ? I have always owned a HP & never had anything go bad ! But i am very particular on keeping junk out & running cleaning programs frequently, beside keeping everything up to date !! Chuck

Louk, that wasn't as bad as i expected but we removed a lot with the other tools/programs ! Just a little more to do ! Now we will clean the junk out of the OTL log ! * Double-click OTL.exe to start the program again. * Copy and Paste the following code into the . Do not include the word Code :OTL IE - HKLM\..\SearchScopes,DefaultScope = IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7 IE - HKLM\..\SearchScopes\{ACFE2730-35DD-44CD-ADE0-4DC040AC32C4}: "URL" = http://www.bing.com/...rc=IE-SearchBox IE - HKU\.DEFAULT\..\Sear

Yep Louk, see all the junk/crap we removed with it ! OK great job so far, now this one will take while & it will be a long log, you will have to break it into to post it ! It will take me a couple hours to read threw it. If you have the time tonight to run it & then post i will read it tonight ! Just let it run & do it's thing ! Vista and Windows 7 users: These tools MUST be run from the executable. (.exe) every time you run them with Admin Rights (Right click, choose "Run as Administrator") +++++++++++++++++ Download OldTimer to your desk top ! If you already have a copy of OTL d

Louk, at the top of this page you gave me the AdwCleaner log !! So you had to of downloaded it to post the log !! aswMBR.exe you mentioned is a different program ! If you do not have the AdwCleaner program in your download/desk top then lets run it & delete what it finds again ! It won't take long to run. Please download adwcleaner by Xplode onto your desktop.. * Double click on AdwCleaner.exe to run the tool. * Click on delete. * A logfile will automatically open after the scan has finished. * Please post the contents of that logfile with your next reply. * You can f

Hi Louk, yes just as the instructions say, it will open then give you the choice to "delete" click it !! It will start to run ! Chuck

More on Google Glass ! Not for me, i get dizzy from riding elevators, airplanes we won't even go there ! I did ride a lot of choppers & planes while moving about Nam tho it still made me dizzy, so keep your Google Glass !!! http://www.nbcnews.com/technology/gadgetbox/seeing-future-my-first-hours-google-glass-6C9690340?ocid=msnhp&pos=3

Howdy sceeter, tell me more about your problem ! Is it a certain pic or the wallpaper ?? Do you get an error or does it just shut down ! goto c:/windows/minidump and see if you can find an error message to copy here !!

That's fine ! Chuck

That's fine Louk, it's what i asked you to do when we started " if you don't understand, stop & ask "! I must tell you that is a lot of junk there that we removed. You are doing a good job following my instructions. That is one of the most filled up with junk i have seen yet ! Ok lets see what else we can find to make this super clean & fast !! I have changed this up a little before we run the OTL (OldTimer) program !! I want to delete what AdwCleaner found !!!!!!!! * Close all open programs and internet browsers. * Double click on adwcleaner.exe to run the tool. * Click on De

Louk, it will not harm your computer !! Trust me it's all good, then post me the JRT.exe log !! Then i will need you to run this for me : Please download adwcleaner by Xplode onto your desktop.. * Double click on AdwCleaner.exe to run the tool. * Click on Search. * A logfile will automatically open after the scan has finished. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[R1].txt as well. We are not finding anything yet that could cause your problem !! Chuck

Just give me what you can & we will work on the rest when you get the time ! Copy & post the log for me to read !! Chuck

Yes thats fine , let it do it !

Louk, i'm gonna have this topic moved into Malware Removal where it should be ! Chuck

It's ok you are safe here doing these programs, i have done this thousands of times & never lost a computer ! Soon as we get you clean or to the point you need to stop for today you can turn it back on, or we can procede without turning it off, i don't think it may not interfer with the cleaning ! If it does i will see it in your log & we will disable it ! Chuck

Louk, lets see what we can find ! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! So Do Not Remove anything or run any tools/programs until advised to do so ! Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log in the Malware Removal forum an

Hi Louk, yesi can help you i'm sure. My name is Chuck (flashh4) let me get a few programs for you to run & see what we find i will be right back ! Chuck