flashh4

It was while i was on FaceBook ! That proably says its all !! Chuck

Good morning Ghost, i had a lot of reading there to do ! It took a long time to go threw them ! So some bad news you have some P2P programs installed. This is where you got most of this junk & will continue to get infection in the future using them. I recommend getting rid of them immediately !! Some Malware help sites will not clean the computer unless it is removed. My thing is i warn you this time but if you come back again re-infected it will not be cleaned unless you remove them ! So with that said either remove the P2P programs or refrain from using them till we are done !! Let me kn

Avast flashed me with this, thought it was kinda funny !! =========================== avast! saved your computer from crashing You just dodged a bullet You may be wondering how you ended up with a virus, especially if you were visiting a ‘normal’ site. The latest research from the avast! Virus Lab shows that more than 80% of malware (viruses, spyware, and the like) spreads through legitimate websites, with only 1% coming from suspicious or ‘dodgy’ sites. Good thing avast! had your back. Infection Details URL: http://ad.yieldmanager.com/pixel?id Process: C:\Program Files (x

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Please note that all instructions given are customized for this computer only, the tools used may cause damage if used o

Could be but they might want him & what he knows enough to make a trade off ! >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Today News: The United States has bugged European Union offices and gained access to EU internal computer networks, according to secret documents cited in a German magazine on Saturday, the latest in a series of exposures of alleged U.S. spy programs. They said, U.S. National Security Agency (NSA) document that it said fugitive for

He supposedly said that interception of metadata and the PRISM and Tempora Internet surveillance programs of the European nations. So doesn't everyone listen into those conservations. I still think he will be back with no job & a slap on the wrist !! But will every Business want him ....... mmmmmmmmmmmm !!! Chuck

The USA claimes he must have leaked details of two top-secret government data-gathering programs. But they have not said/gave any onfo on the programs of what type info or what kind of data the programs could/would gather ! And just who did he leak them to ! Now it comes out The documents released by Snowden have had their effect, what effect ?? And said that the Internet use and phone call monitoring programs are conducted legally and with proper oversight. Is this the same as eaves dropping, which every country has done since the cold war !!! And if the monitoring was done legally, why do th

So what are your thoughts on Edward Snowden, the former NSA contractor on the run ??? I think they (USA) should just ask the guy to come back & talk ! I really have not read anything that he has said that is "top secret" !! Guess it's what he hasn't said that they want him so bad !! Lets make a deal time, perhaps !!!! Chuck

Yep Dan, but sometimes they just pop in, besides he was a friend !!!!

Happy B Day TymeKyller !! Time for you to check in !! Hope you & the family are doing great !! Let us know how thing are in Canada !! Chuck

Glad you got it up & running ! Chuck

Dan, rem that Refurbished is a term that is used to describe older, defective or used computers or other electronic devices that have been restored to like-new condition. When a device is refurbished, parts that aren't working properly are replaced and the unit is cleaned. Like buying a used car, you are taking the chance they will last ! GOOD luck !!

That would be my choice also Jim (Heavy) ! Yes, please let us know how things work out for you, then if someone else has the same problem they will find your solution helpful !!!!! Thanks Chuck

Hi Heavy, well i take it you want to clean all the junk they left in it ?? We can do this the long way of running a bunch of tools/programs or we can make it like it came from the factory, by "restore to factory sttings" ?? Which is the easiest way ! When you turn it on start tapping both keys ALT+F10 simultaneously. (at the same time) You can start the Recovery from outside windows by holding down the ALT key and tapping F10 repeatedly on startup. When the recovery loads you will be prompted for a password. This should have been set by the customer if they have been into the Acer Recove

I would try the restore to factory settings that i posted if your thinking of changing the hard drive !! Here is the standard Acer Recovery Instructions 1. Power on the machine 2. At the white ACER BIOS screen, hold the “Alt†key and press the “F10†key simultaneously to start Acer eRecovery 3. Once eRecovery has loaded, click “Restore to Factory Default Settings†4. Click “OK†to continue 5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes). 6. Once eRecovery has run, press “OK†t

Assmar, thanks for that info ! The FBI virus is a tough one to remove, some have not had much luck removing this from their computers & have had to just restore it to factory conditions. Which user will loose all data & pics !! In case you have to go that route heres a link for doing that ! >>> http://en.kioskea.net/faq/2040-acer-pc-restore-to-factory-settings That is the easiest route & the one i usually recommend !!! Now if you want to try & removing it i will help with all the notes i have & talking to other Malware helpers !! These are very complicated remova

I am good, hope you are the same !! Forgot to ask what brand also !! What indicates it's the FBI virus ?? Chuck

Hey Assmar, What's the operating system and 32 or 64 bit? How you been my friend ? Good to see ya ! Chuck

Agree totally cool !!

Dragon, back up & back up ! To disk or flash drive !! Glad you got it up & running !! Stay Safe Chuck

Hey dragon, Windows 7 and Vista include a built-in functionality in Disk Management to shrink and expand partitions. Open up Control Panel, and type in partition into the search box.. you’ll immediately see the link show up. I will give you a link >>> http://www.howtogeek.com/howto/windows-vista/resize-a-partition-for-free-in-windows-vista/ Hope you get you missing data back. Keep us informed on your progress so it may help others !! Thanks Chuck

Yes i think you will loose everything because it would make the computer like it was when you first bought it !!!! And even then it might not work if it's a failing hard drive ! Chuck

Dragon, if you have a Recovery disk, then i would try it Reboot or turn on your Fujitsu and press "F12", Highlight "Recovery and Utility" using your arrow keys and press "Enter." If this options does not appear, you have to recover directly from the recovery disc.Click "Recovery and Utility" on the "System Recovery Options" screen. Click the "Recovery" tab and click "Restoring the Factory Image (only C:\drive)." Follow the on-screen instructions to restore your Fujitsu. Some models may require a supplied recovery disc be inserted at this point. Just follow prompts !! Worth a

Ouch !!

Pretty much betting HD is gone !! Guess you could contact them >>> http://www.fujitsu.com/us/ <<< at the bottom click where it says "contact" and follow prompt !! Here's hoping the safe mode works !! Chuck