flashh4

SweetCali043 do you still need help ?? Chuck

Howdy Cali and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may stil

Seeing how these problems have been resolved this topic is now locked ! If for any reason you need it unlocked please PM me or any Mod ! Thanks Chuck

This topic is now locked ! If for any reason you need it unlocked please PM me or any Mod ! Thanks Chuck

They are backkkkkkkkkkkkkkkkkk !! I blocked about 15 today ..... spammers !! You don't have to notify me or make those reports i see them in new post !! Chuck

Yeah sounds like a drink might be at hand, have you ever visited the W8 forums ?? I do a lot of reading there when i see a problem & can't find a good answer !! Maybe they can come up with an answer for you !! http://www.eightforums.com/ Chuck

You are welcome Heather ! Let me know how things go !! Chuck

Heather i am not seeing anything that is causing the problem ! Sent you a PM about Apps & checking available space !! I think you are clean as there is nothing bad showing !! I will lock this topic in 5 days, if you need it reopened just PM me or any Mod ! Thanks & Happy Surfing Chuck This will remove all programs run & their logs, no need to post the log it will create ! Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copie

Heather i am not seeing anything that is causing the problem ! Sent you a PM about Apps & checking available space !! I think you are clean as there is nothing bad showing !! I will lock this topic in 5 days, if you need it reopened just PM me or any Mod ! Thanks & Happy Surfing Chuck

Heather i am not seeing anything that is causing the problem ! Sent you a PM about Apps & checking available space !! Chuck

Heather, thanks for the DDS logs, please keep going down the list in the order i posted ! Thanks Chuck

Heather after you post the DDS logs go ahead and run the next program & keep going as time permits you ! Thanks Chuck

Howdy Heather and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may s

Pat, once you get use to it everything becomes a snap. I love mine & it is so much faster than W 7 or XP because it only loads the necessary things needed to start ! If there is anything i may be able to assist you just shoot me a message ! And yes it would have saved the wear on the eyes, you should see all the notes i have saved from my Malware cleaning, thousands !! Stay Safe friend Chuck

Noel (whitewolf) did you try reinstalling it >>> http://support.microsoft.com/kb/2919442 Chuck

Thanks Markay ! I will lock this topic in 5 days. If you need it reopened just PM me or any mod ! Chuck

All done when you get the Updates needed !! Enjoy Markay !! Please recommend me & our site to anyone who needs help ! Thanks Chuck

Looks clean !! Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded. Download Delfix to your desktop and double click it to start the program here Ensure Remove disinfection tools is ticked Also tick: o Create registry backup o Purge system restore o Reset system settings o Click Run The program will run for a few moments and then notepad will open with a log. Please paste th

We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . text box of the OTL tool/program ! Start with and include the colon plus :OTL :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope =IE - HKLM\..\SearchScopes,DefaultScope = {632F07F3-19A1-4d16-A23F-E6CE9486BAB5}IE

Thanks Markay, i will write a OTL fix for you as soon as i look threw all the logs !! Be back soon ! Chuck

Hi Pat, i have heard some people use this free program from MS but whati did was simple and easy, i just transfered everything to a flash drive and used it. pretty simple !! Free program: http://www.microsoft.com/windows/en-us/xp/transfer-your-data.aspx Chuck

Good job Markey, we are close to having it clean ! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and follow the onscreen instructions inside the black box. * A Notepad document should open automatically called checkup.txt * Please post the contents of that document in your next reply. ========================= NEXT Download OldTimer t

Markay it's starting to clean up good, probably running a little better ! We got more to do so stay with it until i give you the "all clean" ! Chuck

Markay, thanks for that log, go ahead with the others. Chuck

Howdy and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still nee