flashh4

The only thing i can think of is that some tools used in fixing problems will revert computer back to default on some programs ! You can always hide them again if it's that big of a deal, Other than that i can't give you a define answer ! That's all i got for you on this subject ! Happy Surfing Chuck

Dog, you mean the Malwarebytes fix that it did ?? Which program were you talking about the 'Fix" ?? Every scan & fix that we ran is standard fixes, unless i find something real bad these programs i have everyone run at the beginning !! Then i usually type up a fix ! Chuck

Hey Dog, see if this answers your question, if not ask me so i understand what you are asking ?? http://www.sevenforums.com/tutorials/10570-file-extensions-hide-show.html

Ok, reasons possible for your problems that i could find after some deep digging threw the logs and reports !! Q. ( AVG was inside, now it isn't) A. Possibly the reason it needed an update >>> Deleted : RP #317 [installed AVG 2015 | 05/02/2015 18:28:30] Q. No Script icon is different and I had to start checking everything off again. <<< In your post #4 you reported >>> I have already tried disabling extensions and add ons like "No Script" and I tried to do a quick scan ! A. When you did this it probably caused the problem, when you disabled it,it reverted back to

There is nothing that points to any removal or fixing of any of those reported problems in our fixes !! Could it be you ran some program before you ran our programs or made ascertains into one of the fixes ?? I am Going back threw all the logs to check to see if there is anything ! Chuck

I wish i had an answer for your problems after the cleaning but there is no reason for that to happen. Nothing we did could possibly cause those problems ! Sorry for any inconvenience that may have been done ! Chuck

See ya soon, i don't hope !!!

That's great & all logs are clean !! Happy Surfing friend !! Chuck

You can run MBAM (malwarebytes again if you want but i bet it's clean !! From what i see everything looks good & you should be good to go again !! Thanks Chuck

Yep & Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded. Download Delfix to your desktop and double click it to start the program here Ensure Remove disinfection tools is ticked Also tick: o Create registry backup o Purge system restore o Reset system settings o Click Run The program will run for a few moments and then notepad will open with a log. Please paste the log

Ok run MBAM again & see if it finds anything ! I am betting it finds nothing ! Everything else looks clean !! Thanks Chuck

Ok Redog that looks better !! How is it running ??? Is your problems gone ?? Chuck

You ran Farbar fine & posted me the logs above !!

Did you try Internet explorer to run OTL ??

Redog, FRST Fix Script Open notepad (Start =>All Programs => Accessories => Notepad). Or Press the Windows key Windows_Logo >>>> + r on your keyboard at the same time. Type in notepad and press Enter Please copy and paste the contents of the below code box into the open notepad and save it to your desktop (<<<Important) as fixlist.txt Please copy the entire contents of the code box below. startCloseProcesses:SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776

Redog, Farbar will not "fix" anything until i give you a fix to run !! You posted the scans just fine ! Chuck

Redog ............ I hit scan and when it finished I clicked fix and nothing happened. <<< what program are you referring to ?? I tried OTL again and it locked up at Firefox. Do you have IE (Internet Explorer) ? Try OTL with it !! Looking over the Farbar logs ! Will type up a fix shortly !! Chuck

Very strange, my Firefox ran it super. Must be your version of FF or ISP !! Download Farbar Recovery Scan Tool, or FRST, from the following location: FRST Download Link >>> http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ When you click on the above link you will be brought to a download page. Please click on the Download Now 32-bit version or Download Now 64-bit version button depending on the bit type of your Windows version. If you are unsure what bit-type your installed Windows is, please consult this tutorial: How to tell if you are running a 32-bit or 64-bit

Redog, you did it again !! It was about time for a 6 month clean up anyway ! Sooooooooo lets see how quick & painless i can make this ... Lmao !! BitTorrent <<< I think i warned you about using this before, bad things usually happen with it !! I would delete it but if you won't at least do not use it while we are cleaning !! First open up AdwCleaner if you still have it installed & run a new scan, after it has finished the scan click the Clean button !! Post that log next !! Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtim

Catherine that cleaned up real nice, so lets remove some of the tools we used in the cleaning !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. ====================== Your Google Chrome is in need of an upd

Good morning Catherine, ok lets get to some more cleaning & see if you have any security risks !!! First i need you to look in Control Panel ........ add/uninstall programs and uninstall these if present: 1. PCPitstop Utility 2. SparkTrust PC Cleaner NEXT Download & run this program ! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and fo

Catherine that computer was in bad need of cleaning !!

Catherine, that's looking better ! It should be running much better but we have a lot more to get you all clean so after you post the Malwarebytes log I will need you to download & run this for me !! Download DDS and save it to your Desktop. >>> DDS Double click dds.scr to run the tool. If using Vista or Windows 7 you will be prompted by UAC, please allow the prompt. DDS will now scan your computer. When the scan is complete, DDS will open two (2) logs: DDS.txt Attach.txt If not saved these logs will be automatically deleted when closed, so

When pasting the logs just click in the big box at the bottom, paste log, then click "Post" ! May have to try it a few times to paste !!

Howdy Catherine and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up ! Do Not Remove anything or run any tools/pro