flashh4

ameneses good to know that you got it fixed !! I I was reading last night about a fix where the operator had to wipe the system & do a image of the system ! So that's good !! Chuck

Try uninstalling this code >>> 3080149 <<< in updates & reinstall it !! Always check to make sure it gets uninstalled & installed !! Chuck

No you have not offended anyone, it's that we don't know what has been tried or offered by another helper !! So when you get 3-4 people working on the same problem it could wind up crashing the computer !! I will keep looking for a solution !! Chuck

I see you have asked for help in 3-4 other forums. Helpers don't like that because we don't want to many helpers working at the same time. So i am gonna sit aside & see if those helpers come up with something !! Good Luck Chuck

ameneses54 ..... try deleteing/remove KB3081436 update ! The re-boot & see if that stops the running of up-dates !! It will reinstall it but without the loops. That's what i got suggested to me ! Also look at this link >>> http://www.thewindowsclub.com/windows-update-stuck-downloading-updates

The problems we are experiencing with W10 are all new compared to other Operating systems, so everyone is trying to find the answers to different problems that we have not dealt with before, so we keep looking for fixes !!! I will look for more fixes & ask around !! Thanks Chuck

Yes i agree with Besttechie (Jeff) try the tool it has helped a lot of people who had update problems !!

Did you ever try cleaning out your temp internet files with CCleaner ?? It will remove passwords & cookies unless you set it NOT to remove them !! I use this & recommend it to everyone that i clean their computer !! Settings >> https://www.piriform.com/docs/ccleaner/ccleaner-settings http://download.cnet.com/CCleaner/

You mean the update has been running for months ?? Chuck

I would try it again and let it run for a long time (maybe 10-15 minutes ! Let us know what happened ?? Thanks Chuck

Pat i tried the Edge to save some links to web pages in my documents, mine worked fine ! How are you going about this ? Lets see if we are doing it the same. Here is how i save them !!!! First i click the browser link (EDGE) , which highlights the web page link, then i right click mouse and select the option to copy, then open a notepad or word pad, right click it then select paste. Then click to save with option of where to save it !! That is my way i have always did it in any operating system !!! Chuck

Hey Pat, i like the new W10 ! I don't use the new "EDGE" that much but it seems like it does everything i ask of it ! I mainly use firefox as i did before getting W10. To me the system seems more stable over all. I have not had any crashes with it like i did with W8.1 .......... I am still wondering why in the main stream of things they gave it out free, it may be because they want to use your private info after October for their gain, or a lot of programs must be Microsoft to run programs/apps !! Well there ya go my humbled opinion !!!! But switching back i would not because it's just a matte

Seeing how the issues with this computer have been resolved this topic is now locked ! If you need it opened for any reason please contact me or any Mod !!! Thanks Chuck

Glad to hear it is fast ! No i don't use IE ..... i have always used Firefox (Mozzila) along with the new W10's Edge <<< took the place of IE in Windows 10. ...... It i like very much because of the other options it come with !! Yes you can follow Avast but watch out for it wanting you to upgrade to the paid version, i just close it when that happens. Also watch for it wanting to add other things with Boxes being checked, just uncheck them then it's ok !! Chuck

John, chrome i stay away from ! I never use it so can't help you there ! The other problems i can't help with either since i do not play games on FB !! You are own your own with those problems that i know nothing about ! Good Luck & catch ya around sometime !! Stay Safe out there !! Chuck

Yes because the logs are clean & we removed everything they found !! By downloading/visiting some Questionable Sites is usually how one gets infected ! Happy Surfing John & good luck with the computer !! Seeing how the problems are resolved i will lock this topic in 5 days !!! Chuck

Good job John, that's what i wanted !! Clean up of Malware Removal Tools Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded. Download Delfix to your desktop and double click it to start the program here Ensure Remove disinfection tools is ticked Also tick: o Create registry backup o Purge system restore o Reset system settings o Click Run The program will run for a few moments and then notepad will open wit

John, glad it (mbam) came back clean ! Finally !!!!! Ok here is the OTL FIX i need you to run ! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. This is the OTL program i had you download, should be on desk top ! Open it ! * Copy and Paste the following code into the . text box of the OTL tool/program !

John, glad it (mbam) came back clean ! Finally !!!!! Ok here is the OTL FIX i need you to run ! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. This is the OTL program i had you download, should be on desk top ! Open it ! * Copy and Paste the following code into the . text box of the OTL tool/program !

John, you can delete those files ! Yes .... do you have the OTL fix log ?? Lets just forget the mbam log !! Chuck

So it can stop processes and end tasks so you can run MBAM if something is causing it to stall on you !!

John, did try deleting/removing MBAM and re-downloading it to see that helps !! Ok 2 things to try" 1. Download & run Kill Box >>> http://www.majorgeeks.com/files/details/pocket_killbox.html Pocket KillBox Read more at: http://tr.im/SLkrjPocket KillBox Read more at: http://tr.im/SLkrj 2. Windows 7 ----------- download > save file > right click the download of Malwarebytes, open Containing Folder > find mbam- setup, right click & choose rename, give it a name like "my setup" ! Close then run "my setup" Try the Kill Box first Then run a scan with MBAM newel

John, did you place a check by each one in your log above, then click "Remove Selected" ???? Look at your log: PUP.Optional.InboxToolBar.A, HKU\S-1-5-21-3492453536-2379498159-1907998561-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}, , [acd0f615632861d539e9920936cc47b9], PUP.Optional.InboxToolBar.A, HKU\S-1-5-21-3492453536-2379498159-1907998561-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}, , [acd0f615632861d539e9920936cc47b9], PUP.Optional.OneSoftPerDay.A, HKLM\SOFTWARE\ONESOFTPERDAY, , [

John Try running MBAM in safe mode !! Chuck

John, yes we still need the MBAM (malwarebytes) log ! So after posting it (not before) we need to do a OTL fix !! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . text box of the OTL tool/program ! Start with and include the colon plus :OTL :OTLIE - HKLM\