baker7

@flashh4 I agree with Chuck. There are lots of different antivirus companies And anti-spyware companies that tell us they are “the best”. It is up to you to make a decision as to what you think is appropriate as far as what you think is “the best”. There are other people who are of a mind, like myself, who rely on certain programs in certain tools to be used in an anti-malware removal process, or a scan process to remove any junkware. Trendmicro may be a good program, but that would be up to the person using it. There are so many programs out there that it is hard to know which is the b

@flashh4 as I normally do: I will not install windows 11: it is too early for anyone to do this, and there are things about windows 11 that are not in windows 10. My hope is that Microsoft will not force the installation of windows 11 on anyone. You spend more time trying to stop rogue installations of Windows software than anything else, and I hope that after Microsoft got their ass sued from doing what they did before, they learn a lesson and let us decide went to install windows 11. They told us way back when that windows 10 would be the “last“ version of windows, but unfortunately thi

@cherokeechief Rest in peace my friend, you WILL and are missed. Brian

Hello Everyone: With all these windows updates, I have had to go to PRO because everytime there is an update, MS just deploys the update and a few times, the results have been crazy - My advice: Be careful with the new updates, and if you can postpone them for 30-60 days, I would do that. Take Care, Brian

Good Morning everyone: Just thought I would check in: Lots going on, and I am preparing to start work again in 2019 for our cycle. Will post again soon Brian

Chuck: I understand that, but the new Creator's Update won't let some programs even launch without disabling the SmartScreen filter, and in some cases it may stop some of the Antimalware programs we may ask users to run: I had to do that once when I was trying to clean an infection - it would delete the tool that was trying to remove the infection. I know that you may have to disable the SmartScreen Filter though. - and sometimes it would make the tool useless because it detects it as a PUP or a Hacktool or something along those lines. Brian

hpg3: That's no problem at all - a lot of the time, they try to throw stuff in a download that you do not need. Google Chrome is notorious for doing this, and another program that do this include Mcaffee AV, and other adware and Junkware. Chuck is very good at what he does and he keeps up with this pretty well. I do understand that some of this stuff can be challenging for older folks - I have had to assist my Dad and Stepmom a few times because they run into trouble sometimes. My Dad is 71, so I try to answer his questions as straight as I can - My stepmom can get really e

Hello Everyone: Because there have been people that have to be able to download files from Internet Sources, I figured that I would provide a Tutorial Here for this purpose. In past setups, before defender, you could simply turn off your Antivirus, and download the file. then add the exception. Chuck has provided instructions for disabling Windows Defender for Windows 7. so I will provide information on how to do this when you have a machine with Fall Creator's Update installed. You Will Need: · A windows 10 machine that has been upgraded with the Fall Creator's Update [Eithe

You are welcome hpg3 - Glad to be of service I do not recommend running Google chrome - This is because I do not believe it is as safe (secure) as the latest version of Firefox. Google seems to want to have EVERYONE running it, and whenever you download anything nowadays, you seem to get a Google Chrome download as part of the process. I would be very mindful of this when downloading anything from the net - Choose to Install a program with "Custom Installation" options, because if you don't, it will install everything bundled with the software. Custom Installation lets you UNCHECK the

root·kit ˈro͞otˌkit/ noun Computing noun: rootkit; plural noun: rootkits a set of software tools that enable an unauthorized user to gain control of a computer system without being detected. You should scan for rootkits, so it should not be a problem for you to place a check in that box - If it detects it, they should be removed. Good Luck!

Happy Birthday Chappy - Hope it was a good one Brian

Chuck: I understand: However, I will have to post the way that you do that in Windows 10 - Because the Windows 10 Fall Creators update makes it hard to turn something OFF in the event you have a VIRUS, and need to run Malware removal tools: You have to also disable Windows Smartscreen, because without that, you cant even RUN some of these tools that may be needed, so I figured I would add a post for doing this on Windows 10 Brian

Happy New Year to all: May 2018 bring blessings and prosperity to everyone Brian

Hi Guys: If you are using Windows 10: You will have to do it a little different, as all this has changed. I will post these instructions in a separate Thread Brian

Same to you Chuck - May you gain a blessing today, and I wish you all the best in 2018!! Merry Christmas! Brian

Good Afternoon: I have a question regarding OneDrive: In the Thrift Store, we have a Surface2 RT. It is set up to access OneDrive online through the internet. The problem is that on Onedrive,, we have a directory that stores our Customer Purchase sheet. If I save it, it looks like it goes to the OneDrive Folder - However, when I go home to my desktop, I try to open this file, and it does not exist, and instead, there are 5-6 copies of this file, and they are old. (2016, 2015, 2014, 2013) However, if I power on the Surface, login and then click on the This PC Icon, I can see a Fold

Good Morning hpg3: to move files is easy, you just have to decide whether you want to copy them and paste them, keeping the originals in place, or cut them and paste them to MOVE them from one folder to another. All you would have to do is: 1. Hold down control key, and while doing this, LEFT Click on all files that you want to move to the SD Card. 2. When you have all of these files selected (BLUE HILIGHTED) RIGHT Click in an open area of the screen, and select "cut" If you do that, you will MOVE the files from one location to another location WITHOUT keeping the original fi

Chuck: Thanks for that information: I have updated ALL machines on BBUS' Network to version 50.0.2 of Firefox - keep up the good work bud! Respectfully, Brian

BUMP SPYGEEKS.com (found out sometime this summer that this camera system is officially dead - It will be replaced at some point - UPDATED 12/7/16 ~Brian)

Happy Birthday Jeff!! Hope it was AWESOME, and that you are still working on your goal to be healthier - I am PROUD of you man Keep it UP!!! Brian

You are welcome Chuck - Figured you could use a little hand on this one Brian

I normally do not respond to Malware Removal posts, but this time I am doing so to help the OP - You should follow the instructions in the Pinned and locked Threads. These posts will guide you as you post an OTL log, and whatever Prescans are requested. Then the Helper would respond to help you. Do exactly what they say, and in the order that they say, and They will help you clean up. Brian

Furperson: You are welcome Sounds like there is a bunch of stuff in Recycle Bin: Chuck is one of our Malware Removal Specialists: As he says, start a topic in the Malware Removal section, and follow his directions exactly as he directs. Chuck will give you a bunch of scans to run to determine whether there is malware on your system. Do each of them as he requests, and in the order he requests. He can take it from here. Good Luck! Brian

Furperson: How much disk space do you have available? How much disk space do you have in total? Do you know if malware may be possibly be impacting what is going on? You may be able to reduce your disk space problem, and increase the amount you have by doing the following things: IE: 1. Go to Tools>Delete Browsing History, and then take a look at the things there: Delete Your Temporary Internet files, and any other things that may be in your cache. 2. Recycle Bin: When you "delete a file" in Windows, it goes to the Recycle Bin. You could have a TON of files in y

https://support.realvnc.com/knowledgebase/article/View/345/5/vnc-server-in-virtual-mode-appears-to-hang-or-you-see-a-grey-screen-because-a-desktop-environment-cannot-be-loaded Going from your description, the reason for the issue you face is that VNC Server doesn't work well with version 3 of Gnome (including the Cinnamon desktop environment) in Virtual mode. For this circumstance, I'd recommend using an alternative desktop such as XFCE or KDE as per the following article: In addition to the desktops listed, I've successfully used the MATE desktop in Virtual mode. Regards, Al