sarahw

Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. Whe

The following will implement some cleanup procedures as well as reset System Restore points: Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /u How is the computer running? There are some free Anti Virus programs here: http://www.pc-offensive.com/forum/index.php?showtopic=7 I use Avast! on my computers.

Has the problem gone? If you get the problem again, can you please write down the details from Avast! and put them in your next post. Run another scan in Hijack This and post the log.

Hi, Sorry about the delay. Replying to your own post looks as though you have recieved a reply and it may take longer to get a response from a helper. The process lsass.exe serves as the Local Security Authentication Server by Microsoft, Inc. It is responsible for the enforcement of the security policy within the operating system. This process checks whether a user’s supplied identification is valid or not whenever he or she tries to access the computer system. With the execution of the file lsass.exe, the system acquires security by preventing the access of unwanted users to any private inf

Another problem!?! Ok, run a scan with Mbam: Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everythi

Ok, Not a problem

Hi, 1. Copy the following code into notepad: @Echo Off cd \ del c:\autorun.inf /q del e:\autorun.inf /q exit Click File, then Save As choose Save As Type: and select All Files. Save the file as delete.bat to your desktop and press ok. Locate delete.bat on your desktop and double click it to run it. 2. Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and ins

How is it running now? The Anti Malware Sacn picked up alot of nasties. We'll run a different type of scan now. Please do an online scan with Kaspersky WebScanner Click on Accept You will be promted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected:Scan using the following Anti-Virus database: Extended (if available otherwise Standard) Scan Options: Scan Archives Scan

If your still using avast, then it would be the firewall slowing down the computer. If you look in my article about slow PC's, you'll se the bit about "old hardware new software". It's probably best to uninstall it untill you get a faster computer. I've just upgraded myself but all the technology is new now. Next year when Windows 7 is released is the best time to upgrade as there is a new CPU chipset (no more 775 sockets), new ddr3 ram (most people are on ddr2, your probably on ddr1), and everything is SATA now -hard drives and DVD drives (you'd still be on the ribbon IDE cables). Uninstall t

Hi, What is your E: ? Is that a flash drive? (ie: card reader, usb drive mobile phone) or another removable drive?

Can you update your java, run MBAM, then rescan with Hijack This again please.

Can you please follow the instructions HERE and post a Hijack This log.

What exactly is wrong with your comptuer? Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems Upgrading Java: Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11. Click the "Download" button to the right. Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.". Cli

What said to? What is wrong with your computer? Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems Upgrading Java: Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11. Click the "Download" button to the right. Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.

Hi, Could you tell me the exact problems you are having. Thanks

i haven't used Windows 2000 in quite a while now. In XP and Vista there is a Security Center in the Control Panel. There might be the actual program in control Panel with some configurable options. Or you could look in add/remove programs to see if its installed. As long as you have an Anti Virus program running in the task bar and stay away from Malware, you should be ok. If someone is going to hack your computer, there is not much you could do anyways (as Windows 2000 is failry old nowadays, theres probably quite a few unpatched holes). Most of the time it's just a spambot or something runni

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

1. The following will implement some cleanup procedures as well as reset System Restore points: Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /u Note: It is important you do this step 2. Please download OTCleanIt from HERE to your desktop. Double click to run it. It will clean up the assortment of tools used during malware removal. When it has finnished, it will ask you to reboot so it can remove itself. Congratulations, your log is now clean. A well protected computer should have at least an Anti Virus and Firewall, an Anti Spyware

I will reply back in a moment.

1. The following will implement some cleanup procedures as well as reset System Restore points: Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /u 2. Please download OTCleanIt from HERE to your desktop. Double click to run it. It will clean up the assortment of tools used during malware removal. When it has finnished, it will ask you to reboot so it can remove itself. Congratulations, your log is now clean. A well protected computer should have at least an Anti Virus and Firewall, an Anti Spyware is also great addition to your computer

Hi, Try to see if you can completly remove Symantec now. As far as RegCure. Check my entry here about Registry cleaners. There is also a write up here about Registry Cleaners by Miekiemoes. How is the comptuer running now?

I have never had to use combofix on my good machines. I wouldn't want to. I don't need to. I sometimes have heavily infected test computers and I still dont need to run it. If you have to run combofix on a machine because you've downloaded or done something, you clearly dont know what you are doing (in respect to fixing computers) in the first place. Hence the reason why people come here for Malware Removal and we ask them to use it.

1. Close any open browsers. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. 3. Open notepad and copy/paste the text in the quotebox below into it: Save this as CFScript.txt, in the same location as ComboFix.exe Refering to the picture above, drag CFScript into ComboFix.exe When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/combofix/how-to-use-combofix * Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Please include the C:\ComboFix.txt in your next reply for further review.

Hi, all recieved. Are you getting any more errors, popups or any other problems?