flashh4

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Posts posted by flashh4

  4. Help Clean Your Computer!

    in Malware Removal

    Posted

    Markay that looks a lot better than when we started !

    The following will remove the tools we used as well as reset system restore points:

    KpRm

    Download KpRm by kernel-panik and save it to your desktop. >>> https://toolslib.net/downloads/finish/951-kprm/

        * Right-click kprm_(version).exe and select Run as Administrator.
        * When the tool opens, ensure all boxes are checked, and select Run.
        * Once complete, click OK.
        * A log will open in Notepad titled kprm-(date).txt.
        * Please copy and paste its contents in your next reply.


    Thanks

    Chuck

    One more thing after this program !!

     

  5. Help Clean Your Computer!

    in Malware Removal

    Posted

    Markay :

     

    Start Farbar Recovery Scan Tool with Administrator privileges
    (Right click on the FRST icon and select Run as administrator)

    highlight on the text below and select Copy.
    beginning with Start:: and finishing with End::


    Start::
    CloseProcesses:
    CreateRestorePoint:

    HKLM-x32\...\Run: [] => [X]
    Task: {07DF6FE1-C0A2-4F1F-9D77-992DF0C310BC} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
    Task: {188DB286-66F6-4E53-B82E-FBE8A8E44134} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
    Task: {52DD92D5-D67F-4DC6-8FBD-4272D1505B2D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
    Task: {5DC68ECD-43E5-4F15-9684-C689FFECE624} - System32\Tasks\UninstallDDS-C960901F-CE14-4DE1-9729-1305F719A337 => C:\Windows\TEMP\DeleteFolderTask.exe <==== ATTENTION
    Task: {670DBF19-0AB9-4296-B664-8A6453B5E4FC} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
    Task: {96045AF9-97E8-4B84-B7C9-3A741A5CEF73} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
    Task: {98C977F1-38A0-4A71-B1D8-7322F4411DD9} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
    Task: {B6954865-E48E-4B03-A345-F47993FA0CCC} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
    Task: {C02762AE-F09B-40E5-A03C-339C4DB90E90} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
    Task: {C57CCABA-0702-41C4-B0A9-9229865368E3} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
    Task: {CE2DE968-E342-40D7-9566-427D45E4A886} - System32\Tasks\Microsoft\Windows\PerfTrack\BackgroundConfigSurveyor => {EA9155A3-8A39-40B4-8963-D3C761B18371}
    Task: {CFA0FC04-3529-4284-9E96-FB63EC5A2A31} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
    Task: {DFBE1B10-DD9C-4352-93DB-8485E1E8698A} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
    Task: {E744C069-CE66-4ABA-8F03-1E7E46E6108F} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
    Task: {E7D2D033-B041-4D78-A5CE-999273775454} - System32\Tasks\Microsoft\Windows\Shell\FamilySafetyUpload => {EBF00FCB-0769-4B81-9BEC-6C05514111AA}
    Task: {F6139BE1-BE7A-4A9C-B5DB-97482E99199A} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
    Task: {FA5203C9-C31D-4ED8-AE7D-1DD90C1923EE} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
    S2 SupportAssistAgent; "C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe" [X]
    FirewallRules: [{1DEADA99-A448-45F7-AC2F-FA076D234E70}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\AetherWindowsService.exe No File
    FirewallRules: [{D7719BEC-D878-4371-9446-6FF0A2067DC3}] => (Allow) C:\Users\MarKay\AppData\Local\Temp\7zS76B9\HPDiagnosticCoreUI.exe No File
    FirewallRules: [{C0E76921-EAF6-4B41-976F-6FF145705CDC}] => (Allow) C:\Users\MarKay\AppData\Local\Temp\7zS76B9\HPDiagnosticCoreUI.exe No File

     


    EmptyTemp:
    C:\Windows\Temp\*.*
    End::

    ----------------------------


    Start FRST (FRST64) with Administrator privileges
    Press the Fix button. FRST will process the lines copied above from the clipboard.
    When finished, a log file Fixlog.txt will pop up and saved in the same location the tool was ran from.

    Please copy and paste its contents in your next reply.

    Thanks
    Chuck

  7. Help Clean Your Computer!

    in Malware Removal

    Posted

    Markay ..... thanks for the log ! Now lets continue !

    THIS MUST BE DOWNLOADED & RUN FROM THE DESK TOP or it will not work !

    Run Farbar Recovery Scan Tool

    * Please download Farbar Recovery Scan Tool and save it to your Desktop. >>> https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    * Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    * right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
    * press Scan button
    * it will produce a log called Frst.txt in the same directory the tool is run from
    * please copy and paste log back here.
    * the first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the Frst.txt into your reply.
    * Logs to include with next post:

    Frst.txt
    Addition.txt

    Thanks

    Chuck

     

  8. Help Clean Your Computer!

    in Malware Removal

    Posted

    Howdy Markay and welcome back to BestTechie !!!  

    My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer.

    Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !!

    If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !!

    Perform all actions in the order given.

    Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up !  

    Do Not Remove anything or run any tools/programs until advised to do so !


    Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections.  

    If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.  

    ================================

     

    Download and run AdwCleaner

    Download AdwCleaner from here and save it to your desktop. >>> https://downloads.malwarebytes.com/file/adwcleaner

    run AdwCleaner by clicking on Scan Now
    when it has finished, leave everything that was found checked, (ticked), then click on Clean and Repair
    if it asks to reboot, allow the reboot
    on reboot, click on View Log File; please attach the content of the log to your next reply.

    ===================================================

     

    Run Malwarebytes Anti-Malware

    You may have Malwarebytes Anti-Malware installed but if not, you can download it from here: >>> https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
    run the program
    click on the ‘Dashboard’ to make sure everything is up to date, (it is not necessary to upgrade to the premium version of MBAM)
    click on the ‘Scan’ tab, (directly below the Dashboard tab)
    select the Threat Scan option
    slick the Scan Now button
    Threat Scan will begin
    when the scan has completed and if malware was found, click the Quarantine Selected button to allow MBAM to quarantine what was found
    if prompted to restart the computer, close all other programs and click Yes to restart your computer
    once you are back at your desktop, open MBAM once more
    click on the ‘Reports’ tab
    double-click on the most recent Scan Report
    click on Export, then Copy to Clipboard
    Logs to include with the next post:

    AdwCleaner log
    Mbam.txt

    ====================================

     

    Post the logs from these program by copy & paste them into this topic of yours. Then i will have more for you afterwards !!

    Thanks

    Chuck

     

  15. New Members

    in Open Chat

    Posted

    Once again may i remind you  >>>>>  Please make our jobs as Admin's easier by trying to place your post into appropriate topics ! This way we don't have to move them or delete !

    Thanks & enjoy your stay here !

    Chuck

  16. Windows 10 Upgrade

    in Windows 10, 8, 7, Vista, and XP

    Posted

    Howdy Russell18 and welcome to the forum. We hope you enjoy your stay & contribute to our board !

    This is where i upgraded my computer many moons ago ! Read through the article & then start with #4 to begin the download & install ! It's really easy so just follow the instructions ! 

    https://www.tenforums.com/tutorials/2267-upgrade-windows-10-a.html for update W7,W8,W8.1

    Please let me know if you have any problems & if it goes smoothly !

    Thanks

    Chuck

  17. Quality education is important

    in Open Chat

    Posted

    Howdy and welcome to BestTechie, we hope you enjoy your stay here & contribute to our boards ! Your post caught my eye first thing this morning because i believe in a great education, people should do a lot of investigating before committing to a school or work place ! The time you spend will make a difference in the long run !!

    Chuck

  19. Waterfox a browser

    in Windows 10, 8, 7, Vista, and XP

    Posted

    Waterfox is a newer browser which is like FireFox !! Waterfox is based on Firefox ESR. ... Overall, using Waterfox is basically just like using Firefox ESR and changing a few settings…with one big difference: security updates arrive in Firefox ESR much faster than they do in Waterfox.

    Think i will stick with Quantum (FF) until Waterfox has been out longer & is tested more !!

    Chuck

  24. Update On Quitting Smoking

    in Open Chat

    Posted

    Axeni3265, welcome to the forum, we hope you enjoy your stay & contribute to the forums ! I have 6 relatives who are in the medical field and 1 who works for the Drug Enforcement

    agency in DC, they all say the Vaping is a serious health threat, so i will stick with my previous comment ! It is bad and people need to stay away from it or face the consequences !!

    Chuck