flashh4

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Posts posted by flashh4

  1. Hey Rick, ok

    We need to Run an OTL fix !!
    Warning This fix is only relevant for this system and no other, using on another computer may cause problems.

    Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

        * Double-click OTL.exe to start the program. Should be on your desk top !
        * Copy and Paste the following code into the text box of the OTL tool/program ! Start with and include the colon plus  :OTL
    Copy everything in RED & Purple links below and Paste into the box in the OTL program !!


    :OTL
    IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}: "URL" = http://www.bing.com/search?q={searchTerms}&form=PRHPR1&src=IE11TR&pc=HRTS
    IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{801E41E6-6D8F-4DAF-B1BE-1AD281BC3BC0}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link_code=qs&index=aps&field-keywords={searchTerms}
    IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    IE - HKLM\..\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}: "URL" = http://www.bing.com/search?q={searchTerms}&form=PRHPR1&src=IE11TR&pc=HRTS
    IE - HKLM\..\SearchScopes\{801E41E6-6D8F-4DAF-B1BE-1AD281BC3BC0}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link_code=qs&index=aps&field-keywords={searchTerms}
    IE - HKU\S-1-5-21-2408870077-2760889140-2630364754-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    IE - HKU\S-1-5-21-2408870077-2760889140-2630364754-1001\..\SearchScopes\{2211d4a5-48d0-47f5-a7cd-81e861470f7f}: "URL" = http://www.bing.com/search?q={searchTerms}&form=PRHPR1&src=IE11TR&pc=HRTS
    IE - HKU\S-1-5-21-2408870077-2760889140-2630364754-1001\..\SearchScopes\{801E41E6-6D8F-4DAF-B1BE-1AD281BC3BC0}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link_code=qs&index=aps&field-keywords={searchTerms}
    O2:[b]64bit:[/b] - BHO: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - No CLSID value found.
    O9:[b]64bit:[/b] - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe File not found
    O9:[b]64bit:[/b] - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\AddNote.html File not found
    O9:[b]64bit:[/b] - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\AddNote.html File not found
    O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe File not found
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe File not found
    O13[b]64bit:[/b] - gopher Prefix: missing
    O13 - gopher Prefix: missing
    O18:[b]64bit:[/b] - Protocol\Handler\mso-minsb.16 - No CLSID value found
    O18:[b]64bit:[/b] - Protocol\Handler\mso-minsb-roaming.16 - No CLSID value found
    O18:[b]64bit:[/b] - Protocol\Handler\osf.16 - No CLSID value found
    O18:[b]64bit:[/b] - Protocol\Handler\osf-roaming.16 - No CLSID value found
    O21:[b]64bit:[/b] - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

     

     

    :Commands

    [emptyjava]
    [emptyflash]
    [EMPTYTEMP]
    [RESETHOSTS]
    [CREATERESTOREPOINT]
    [Reboot]

     

    ==========================================

     

    # Then click the Run Fix button at the top.
    # Please post the contents of the fix log file back here if you are prompted to open the file. It can also be found at C:\_OTL\Moved Files as MMDDYYY_HHMMSS.log where MMDDYYY is date format and HHMMSS is time format.
    Remember to enable your real time protection.


    Post this log when done !!

    Thanks

  2. Good morning Rick, a few questions first !

    1. Are you using McAfee for virus protection ?? It can slow down a computer especially while loading ! Windows Defender which comes with Windows 10 is a great protector, that is all i have ever used & never caught anything !!

    2. Is this W10 system ??

    Thanks

    Chuck

    PS. Rick there is no sign of Farbar ever being ran !!

     

     

  3. Rick try this program !! 

    Download https://www.majorgeeks.com/files/details/otl_(oldtimers_list_it).html to your desk top !


    If you already have a copy of OTL delete it and use this version.


    * Double click OTL.exe to launch the program.
    * Check the following.

      * Scan all users.
      * Standard Output.
      * Lop check.
      * Purity check.


    * Under Extra Registry section, select Use SafeList
    * Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
    * When finished it will produce two logs.

       OTL.txt (open on your desktop).
       Extras.txt (minimised in your taskbar) The Extras.txt file will only appear the very first time you run OTL.

    Post those logs please & i will type up you a script to delete what needs to go !!

    Thanks

    Chuck

     

  4. Did you download Farbar to your desk top ?? It must be dwnloaded to there ! If it's there open it & see if the report is there or click your mouse here into your topic to see if it captured it there !! If none of this works then re-run it !!

    Chuck

     

  5. Hey Rick, ok download & run these programs for me there will be a report after they run, please copy & paste them into your topic for me !! Do one program at a time !! If you have any problems just go to the next program ! Some will take awhile to run !!


    Download and run AdwCleaner

    * Download AdwCleaner from here and save it to your desktop. >>> https://www.bleepingcomputer.com/download/adwcleaner/

    * run AdwCleaner by clicking on Scan Now
    * when it has finished, leave everything that was found checked, (ticked), then click on Clean and Repair
    * if it asks to reboot, allow the reboot
    * on reboot, click on View Log File; please attach the content of the log to your next reply.


    ================

     

    Run Malwarebytes Anti-Malware

    * You may have Malwarebytes Anti-Malware installed but if not, you can download it from here: >>> https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
    * run the program
    * click on the ‘Dashboard’ to make sure everything is up to date, (it is not necessary to upgrade to the premium version of MBAM)
    * click on the ‘Scan’ tab, (directly below the Dashboard tab)
    * select the Threat Scan option
    * slick the Scan Now button
    * Threat Scan will begin
    * when the scan has completed and if malware was found, click the Quarantine Selected button to allow MBAM to quarantine what was found
    * if prompted to restart the computer, close all other programs and click Yes to restart your computer
    * once you are back at your desktop, open MBAM once more
    * click on the ‘Reports’ tab
    * double-click on the most recent Scan Report
    * click on Export, then Copy to Clipboard
    * Logs to include with the next post:
    ========================
    If you have trouble with the logs !
    Open Malwarebytes Anti-Malware
    * click the Settings tab,at the top choose Protection and tick Scan for rootkits.
    * Click the Dashboard tab, choose Scan, Threat Scan is checked and click Start Scan.
    * If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
    * Upon completion of the scan (or after the reboot), click the Reports tab.
    * Double-click the Scan Log.
    * At the bottom click Export and choose Text file.

    * Save the file to your desktop and include its content in your next reply.

    * You can access the logs by going in the "Reports" tab, clicking on the latest "Scan" entry (the one with detections), then clicking on the "Export" button in the bottom-left corner and select "Copy to clipboard". After that, all you have to do is paste it here.

     

    =======================

     

    Run Farbar Recovery Scan Tool

    * Please download Farbar Recovery Scan Tool and save it to your Desktop. >>> https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    * Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    * right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
    * press Scan button
    * it will produce a log called Frst.txt in the same directory the tool is run from
    * please copy and paste log back here.
    * the first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the Frst.txt into your reply.
    * Logs to include with next post:

    Frst.txt
    Addition.txt

    Thanks

    Chuck

     

  6. Got my wife and i ...... 1st Moderna shot today & will take the 2nd Feb. 16th ...................... yahooooooooooooooo !!

    Hope everyone gets a vaccine so we can get back to some kind of normal !! 

    Be Safe !!

    Chuck

  7. Howdy Iphigenia & welcome to the forum. We hope your stay here is a great one & can contribute to our forum !

    This is what i dug up on that phone so i hope it helps !!

    Here's how.
    1. On your iPhone X, open the Settings app;
    2. Now scroll down to Sound & Haptics;
    3. Once again, scroll down to the section called 'Sound and Vibration Patterns'. Tap on 'Ringtone';
    4. Now tap on 'Tone Store';
    5. You'll now open the iTunes Tone store where you can buy and download new ringtones.

    Or a video >>>

     

    Chuck !!

  8. Attn: Windows 10 Users !!
    Have you noticed the "meet now" in your task bar ??
    Microsoft extended this capability starting in Windows 10 build 20221 by bringing Meet Now right to the taskbar. You can now easily set up a video call and reach friends and family in an instant by clicking on the Meet Now icon in the notification area (system tray) of the taskbar in Windows 10. No sign ups or downloads needed.
    Meet Now will open your installed Skype app on any device. Even if you are not signed in, you can join the call or chat as a guest. If you do not have Skype installed on your computer, it will open Skype for you on the web. Supported browsers for Meet Now are Microsoft Edge and the latest version of Google Chrome.
    Only certain versions of W 10 has this feature !!
     
  9. Hey RBXTER, My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer & to see if we might find the answer to your problem !

    Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !!

    If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !!

    Perform all actions in the order given.

    Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up !  

    Do Not Remove anything or run any tools/programs until advised to do so !


    Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections.  

    If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.  

    1st we need to make sure you are not infected with something so let's start by running a few programs !

    ======================

    Download and run AdwCleaner

    Download AdwCleaner from here and save it to your desktop. >>> https://downloads.malwarebytes.com/file/adwcleaner

    run AdwCleaner by clicking on Scan Now
    when it has finished, leave everything that was found checked, (ticked), then click on Clean and Repair
    if it asks to reboot, allow the reboot
    on reboot, click on View Log File; please attach the content of the log to your next reply.

    ===================================================

     

    Run Malwarebytes Anti-Malware

    You may have Malwarebytes Anti-Malware installed but if not, you can download it from here: >>> https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
    run the program
    click on the ‘Dashboard’ to make sure everything is up to date, (it is not necessary to upgrade to the premium version of MBAM)
    click on the ‘Scan’ tab, (directly below the Dashboard tab)
    select the Threat Scan option
    slick the Scan Now button
    Threat Scan will begin
    when the scan has completed and if malware was found, click the Quarantine Selected button to allow MBAM to quarantine what was found
    if prompted to restart the computer, close all other programs and click Yes to restart your computer
    once you are back at your desktop, open MBAM once more
    click on the ‘Reports’ tab
    double-click on the most recent Scan Report
    click on Export, then Copy to Clipboard
    Logs to include with the next post:

    AdwCleaner log
    Mbam.txt

    ====================================

     

    Post the logs from these program by copy & paste them into this topic of yours. Then i will have more for you afterwards !!

    Thanks

    Chuck

    I check in here anywhere up to 5 times a day most days !

     

  10. Howdy jeffroTa, i can rem your name slightly but don't think we ever had a conversation with you that i remember ! But hope all has been good with you & your Family over the time span !

    Be Safe out there !!

    Chuck

     

  11. Hey hpg3, nope your IP address is from your Internet Provider ! So you keep the same IP ...... but you can get a mask IP, which means they hide your IP from anonymity !  ExpressVPN and CyberGhost are both excellent options but they do charge for their services.  Long story short: whichever service you pick, you just download an app, run it, and use it to connect to the VPN on demand. It's really that simple. You can Google up some free ones but no one i know have ever used a fake IP !!

    Chuck