Ah, so it isn't just us then. Charter seems to be trying to slowly consolidate all of their offices into one big office located precisely in the middle of nowhere, ensuring that no customers will ever receive reasonable service. As for satellite, the one insurmountable technical issue is the speed of light. Latency is pretty bad and won't get any better. I stay with charter for the internet I would have to go back to dial up. but what made mad today was I have cable box remote to go bad so I called the 800 number they told me it would be sept.15 before they could bring me one.so if I can