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Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Please download this file - combofix.exe by sUBs Save it to your Desktop Please, never rename Combofix unless instructed. Now physically disconnect from the internet and STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) Click on your START button and choose Run. Then copy/paste the entire content of the following quotebox (Including the "" marks and the Symbols) into the run box. Click OK and this will start ComboFix in a special way. When finished, i

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Sorry for the delay. Please visit this web page for instructions for downloading and running ComboFix: http://www.bleepingcomputer.com/combofix/how-to-use-combofix Post the log from ComboFix along with a new HijackThis log.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

I would post in the PC support section if you are still having issues. Let them know that I have cleared you of malware as well. http://www.besttechie.net/forums/PC-Support-f3.html

Nice job your log looks clean! Please use the following suggestion to help prevent reinfection. Well from your logs, you are clear of malware. I would post in the PC support section if you are still having issues. Let them know that I have cleared you of malware as well. http://www.besttechie.net/forums/PC-Support-f3.html Also, you may delete any tools I had you download during the cleaning process. Malwarebytes' Anti-Malware - A very powerful tool which searches and kills malware that infects your system. **Tutorial on installing & using this product can be found HERE** SpywareBlaste

Hello again, Lets run a software scan to make sure you are clean of malware. Then we will get back to the java/active x problem. Download and scan with SUPERAntiSpyware Free for Home Users Double-click SUPERAntiSpyware.exe and use the default settings for installation. An icon will be created on your desktop. Double-click that icon to launch the program. If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here

Hello again, Well at this point, your computer is fixed and free of malware only. I would now post in the hardware forum with your problem, and let them know I have cleaned you of malware. I will leave this topic open so you can post the final results as well. You can keep Ad-Aware if you wish, but I would recommend Online Armor out of the three firewalls. Also, I would highly recommend ATF Cleaner over disc clean up. If you have any more questions, feel free to ask.

Nice job your log looks clean! How is it running? Please use the following suggestion to help prevent reinfection. Also, you may delete any tools I had you download during the cleaning process. Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)Now we need to make a new System Restore Point for your PC, please do the following Click S

Hello again, Please download Dial-a-fix from HERE and unzip it to your desktop. Double click the Dial-a-fix.exe Place a check next to ActiveX controls/codecs Then hit GO Once the program finishes you may exit out if it. Now try running Panda Scan or something that uses ActiveX and let me know if it works.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Hello again, Lets try two more scans. Please go HERE to run Panda's TotalScan Select the bubble for Full scan It will start downloading the files it requires for the scan (Note: It may take a couple of minutes) Then the scan will begin When the scan completes, click the Save button on the right of Scan details Save it to a convenient location. Post the contents of the TotalScan report

Hello again, Please re-open HijackThis and scan. Check the boxes next to all the entries listed below. O15 - Trusted Zone: http://*.win2k8 Now close all windows other than Hijackthis, then click Fix Checked. Close HijackThis. Other than that... Nice job your log looks clean! How is it running? Please use the following suggestion to help prevent reinfection. Also, you may delete any tools I had you download during the cleaning process. Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent

Hello again, Please post any logs or info I ask from you in a new reply to this topic. Step 1 Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop. Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6...allows end-users to run Java applications". Click the "Download" button to the right. Read the License Agreement and then check the box t

Hello again, Step 1 Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop. Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6...allows end-users to run Java applications". Click the "Download" button to the right. Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh. Click on the

Hello again, My apolgies, please do the following. Lets run an F-Secure online scan for Viruses, Spyware and RootKits: Go to http://support.f-secure.com/enu/home/ols.shtml Scroll to the bottom of the page and click the Start scanning button. A window will pop up. Allow the Active X control to be installed on your computer, then click the Accept button Click Full System Scan and allow the components to download and the scan to complete. If malware is found, check Submit samples to F-Secure then select Automatic cleaning When cleaning has finitished, click Show report (this will open an Internet

Hello again, Step 1 Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop. Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6...allows end-users to run Java applications". Click the "Download" button to the right. Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh. Click on the

Hello again, Step 1 Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you use Opera browser Click Opera at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Sorry for the delay! Please visit this web page for instructions for downloading and running ComboFix: http://www.bleepingcomputer.com/combofix/how-to-use-combofix This includes installing the Windows XP Recovery Console in case you have not installed it yet. For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058. Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well.

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Sorry for the delay! I am not seeing any suspicous from your HJT log right now, so lets dig a little deeper. Please download Deckard's System Scanner (DSS) to your desktop. Close all applications and windows. Double-click on dss.exe to run it, and follow the prompts. When the scan is complete, a text file will open - Main.txt Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt in your thread in the HijackThis Log Help Forum. An additional text file, Extra.txt,will also

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Sorry for the delay! Click here to download HJTInstall.exe Save HJTInstall.exe to your desktop. Double click on the HJTInstall.exe icon on your desktop. A window will pop up, and simply click Install. By default it will install to C:\Program Files\Trend Micro\HijackThis. When it is completed installing HijackThis, it will automatically launch and you will be presented with the License Agreement. Click on the I Accept button. Once the license agreement is gone, click on the Do a system

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Sorry for the delay! Step 1 Your log shows that you have run HijackThis without extracting it from the zip folder first or have it running fromyour desktop/temporary location. To ensure that backups made when items are fixed are secure, we need to get HijackThis set up properly. To do this please download the self-extracting version of HijackThis that will unzip the file for you and put a shortcut on your desktop. Please delete any copies of HijackThis.zip you have saved. Please downloa

Hello again, Step 1 Please download this file and save it as it's originally named, next to ComboFix.exe. Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, it will ask you whether or not to continue with the malware scan. Select Yes, and post the resultant log. Step 2 Jotti File Submission: Please go to Jotti's malware scan Copy and paste the following file path into the "File to upload &

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Please visit this web page for instructions for downloading and running ComboFix: http://www.bleepingcomputer.com/combofix/how-to-use-combofix This includes installing the Windows XP Recovery Console in case you have not installed it yet. For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058. Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recove

I would do what Besttechie and also a quick note. Unless you are comparatively knowledgeable about your version of Windows, you can certainly do more harm to your computer's functioning than any small improvements made by registry cleaners warrant. There are safer methods to employ to speed performance, and these usually produce noticeable results. See this link for a start. http://users.telenet.be/bluepatchy/miekiem...owcomputer.html