rmurphy

Members
  • Content Count

    353
  • Joined

  • Last visited

Everything posted by rmurphy

  1. hi wolf44, welcome to BestTechie. What problems are you having with your computer? The HJT log appears clean, so the next move depends on what is wrong. -Ryan
  2. Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s) R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: (no name) - {57A3B35B-DFD7-6AA7-4166-03ED08EB8586} - C:\Program Files\vlkavjuf\ejvjuavk.dll O3 - Toolbar: The htunistock - {C58A4487-4C2E-45E4-9E3A-52B3A23CC396} - C:\WINDOWS\htunistock.dll O4 - HKCU\..\Run: [MsnM
  3. OK, so let's postpone that for now... please run ComboFix again and post the log, as well as an uninstall list from HiJack This. -Ryan
  4. Are you logging into the same account in safe mode that you regularly use? If not, please try again, or put the smitfraudfix folder in the C:\ drive. -Ryan
  5. Sorry for the delay in replying; had a few real life projects I needed to get finished for today. == Clear Temporary Files == Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Close all Internet Explorer, Firefox, and Opera windows before continuing. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you u
  6. Sorry for the delay in replying; had a few real life projects I needed to get finished for today. Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please save this report to your desktop. Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"
  7. Download ComboFix from Here or Here to your Desktop. Double click combofix.exe and follow the prompts. When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply Note: Do not mouseclick combofix's window while its running. That may cause it to stall -Ryan
  8. You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site. == SmitFraudFix Part 2 == Please reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. Once in S
  9. Hi intocomputing2, and welcome to BestTechie! I'm Ryan, and I'll be helping you with your computer. OK, since you have an avast!, let's make sure it is updated, then use it to run a boot time scan. == Update avast! == Right click on the a in the taskbar and select Updating, then select Program. Avast! will tell you when it has completed the update. If core files were updated, you may get a message asking you to restart. Please allow the computer to restart if prompted. == Schedule a Boot-Time Scan == After you have updated avast! right click the a icon in the taskbar and click Start Avast! A
  10. Hi Acynonix, and welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer. Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report and an uninstall log into your next reply. To obtain an Uninstall list. Open HijackThis, click Config, click Misc Tools Click "Open Uninstall Manager" Click "Save List"
  11. == Remove Programs == Please go to Add/Remove Programs in the Control Panel, and remove the following programs IE Custom Tools IE Safety Features Information Center J2SE Runtime Environment 5.0 Update 3 Reboot your computer. == Install Latest Java == Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section. Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal. Download the Windows Offline Installation, Multi-language. You will want to save this to a location you will remember. On
  12. Welcome to BestTechie. I'm Ryan, and I'll be helping you clean your computer. I would like to see an Uninstall list. Open HijackThis, click Config, click Misc Tools Click "Open Uninstall Manager" Click "Save List" (generates uninstall_list.txt) -Ryan
  13. OK. Send me a PM when you are able to post again. -Ryan
  14. Hi there, and welcome to Besttechie! I'm Ryan, and I'll be helping you with your computer troubles. You will want to print out these instructions, or save them to notepad so that you can refer to them later. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Close all Internet Explorer, Firefox, and Opera windows before continuing. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If yo
  15. It doesn't come with it installed, you have to install it via a script in the control panel, but yes, it is a tad easier than installing wordpress your self. It is a good idea to not use the same company to host your DNS info that hosts your website, as they could hijack the DNS should you try to cancel the account. If you do use it to initially buy the domain, you should transfer it to another registrar as soon as you can. -Ryan
  16. I've used Quality Host Online for the past nine months, but just transfered to DreamHost. I was outgrowing the plan I was on, and DreamHost seemed the most cost-effective for me to move to. It also allowed me to cancel one hosting plan and consolidate the hosting for my sites into one account. -Ryan
  17. For the blog software, I recommend WordPress. Its free, easy to install and use, and there are tons of themes that are free and availble for anyone to use. As for forums, I've used Simple Machines Forum or phpBB. Like WordPress, both of these are free to use, and have tons of themes availible for download and use. Even though there are free themes, it does not mean that your site will look bad. All of the themes are good, and there are some amazing themes out there for free. -Ryan
  18. The following programs can be uninstalled: Java 2 Runtime Environment, SE v1.4.2_14 Java 2 SDK, SE v1.4.2_14 Double-click VundoFix.exe to run it. Right click the listbox and select Add more files? Add the following files, one per lineC:\WINDOWS\system32\ursss.dll C:\WINDOWS\system32\urqnolj.dll [*]Click the Remove Vundo button. [*]You will receive a prompt asking if you want to remove the files, click YES [*]Once you click yes, your desktop will go blank as it starts removing Vundo. [*]When completed, it will prompt that it will reboot your computer, click OK. [*]Please post the contents of
  19. Hi, and welcome to BestTechie. I'm Ryan, and I'll be helping you with your issue. Please download VundoFix.exe to your desktop. Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will reboot your computer, click OK. Please post the contents of C:\vundofix.txt, and Uninstall List, and a new HiJackThis log. Note: It is possible that
  20. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  21. All you need to do to uninstall the logmein software is either clear the O16 entry using HJT (if using Internet Explorer), or remove the plugin (if using Firefox). Since the issues that you are experiencing don't appear to be due to malware, I recommend that you post about any remaining issues in the PC Support forum, where they can provide further assistance (and probably better than I could, since its not malware). -Ryan
  22. You have to go to each computer to set it up the first time, but after that, its just as simple as going to the site, selecting which computer you want to connect to, and connecting. -Ryan
  23. Logmein.com offers a few solutions. I use the free one to connect to a few computers. If you were the one that installed the VNC software, then I wouldn't worry about it. -Ryan