rmurphy

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Everything posted by rmurphy

  1. OK, let's try System Restore method 2: On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. Check Turn off System Restore. Click Apply, and then click OK. 2. Restart your computer. 3. Turn ON System Restore. On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. UN-Check Turn off System Restore. Click Apply, and then click OK. System Restore will now be active again. If you were able to reset it, please post a new KAV scan. Part of the reason that I use ATF Cleaner is that when things don't work, I can get in touch with th
  2. Delete the following items: C:\download\ <-- This folder I:\Pkware\PK263WSP.exe <-- This file D:\Pkware\PK263WSP.exe <-- This file Next, let's make a new restore point and get rid of the others. Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point. Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox
  3. == Remove Programs== Please go to Add/Remove Programs in the Control Panel, and remove the following programs Java 2 Runtime Environment, SE v1.4.2 Java 2 Runtime Environment, SE v1.4.2_03 Java 2 Runtime Environment, SE v1.4.2_04 (Also feel free to uninstall any programs that you don't recognize or no longer use) Reboot your computer. == Install Latest Java == Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section. Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal. Download
  4. Hi Aces&Eights, and welcome to BestTechie. I'm Ryan, and I'll be helping you with your computer. You will want to print out a copy of these instructions to follow while you complete this procedure, as you will not be able to access the internet later in the fix. Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/..
  5. Please delete the following items: C:\Documents and Settings\Mom\Desktop\Desktop\ezcalendarfree.exe C:\2-22-02 and backup_12_13_03\moms backup 2_22_02\Desktop\eDonkey61.exe Other than that, your log is clean. For information on how to protect yourself in the future, read Infection Prevention Because your issue does not appear to be malware related, I recommend posting in the PC Support forum. -Ryan
  6. Please do an online scan with Kaspersky WebScanner You will need to use Internet Explorer to do this Click on Kaspersky Online Scanner You will be promted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the files have been downloaded click on NEXT Now click on Scan Settings In the scan settings make that the following are selected:Scan using the following Anti-Virus database: Extended (if available otherwise Standard) Scan Options: Scan Archives Scan Mail Bases [*]Click OK [*]Now under select
  7. Hi, and welcome to besttechie. I'm Ryan, and I'll be helping you. I would like to see an Uninstall list. Open HijackThis, click Config, click Misc Tools Click "Open Uninstall Manager" Click "Save List" (generates uninstall_list.txt) -Ryan
  8. Congratulations, your log is CLEAN We have a couple of last steps to perform and then you're all set. First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion. * Click Start. * Open My Computer. * Select the Tools menu and click Folder Options. * Select the View tab. * Under the Hidden files and folders heading UNSELECT Show hidden files and folders. * CHECK the Hide protected operating system files (recommended) option. * Click Yes to confirm. * Click OK.
  9. 1. Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s) O2 - BHO: (no name) - {2C4F57F2-7633-42E3-8D33-529F0491ABFC} - C:\WINDOWS\system32\fccaw.dll (file missing) O20 - Winlogon Notify: fccaw - C:\WINDOWS\system32\fccaw.dll (file missing) O20 - Winlogon Notify: NavLogon - C:\WINDOWS\ O20 - Winlogon Notify: winpcn32 - winpcn32.dll (file missing) Close all open windows except for HiJack This and click fix checked. Reboot your computer. 2. Please go HERE to run Panda's ActiveScan. You will need to use Internet Explorer to run it. Once you are on the Pa
  10. Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix) Please then reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, the Advanced Options Menu should appear; Select the first option, to run Windows in Safe Mode, then press Enter. Choose your usual account. Open the extracted SDFix folde
  11. OK, it looks like it took care of the MSN issue, but there is still a few things left to do. You will want to print out a copy of these instructions to follow while you complete this procedure. 1. Please reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. Once in Safe Mode, ope
  12. Hi tippoff, welcome to Besttechie! I'm Ryan, and I'll be helping you clean your computer. You will want to print out a copy of these instructions to follow while you complete this procedure. 1. Please download hosts.zip Extract the contents of hosts.zip by doing the followingRight-click on hosts.zip and select Extract All. The Extraction Wizard will open. Click Next, followed by Next again. When it has finished extracting (should take one or two seconds), click on Finish. A folder with the extracted items will open. [*]Double-click on mvps.bat to run it. A black box will suddenly open and clo
  13. Sorry for the delay. Download and install Tune Up 2006 Trial Click on Clean up & Repair. Run TuneUp DiskCleaner. Delete all junk files. Afterwords, return to the Main Screen. Click on Clean up & Repair. Run TuneUp RegistryCleaner. Fix all errors. Afterwords, return to the Main Screen. Click on Optimize & Improve. Run TuneUp RegistryDefrag, which will take a few minutes and need a reboot. After the reboot, start Tune Up again. Click on Optimize & Improve then click on TuneUp System Optimizer. Now click on Accelerate downloads and Internet surfing to accelerate downloads
  14. The things that the Panda scan found (except for the cookie) were part of the SmitFraudFix. It was picked up because it uses the same compression package as some spyware uses. You will want to print out a copy of these instructions to follow while you complete this procedure, as you will not be able to access the internet later in the fix. I noticed you have Party Poker and UltimateBet installed. Poker games and the sites related are a risk and that's where most malware gets installed. Also, in a lot of cases these Poker 'plugins' are also getting installed without you asking for it. If you do
  15. We can definitely help you, but first you need to apply Windows XP Service Pack 1a. Without this update, you're wide open to re-infection, which defeats the purpose of getting you clean. So download the Service Pack from the link below, so we don't waste time getting you clean just to become re-infected. Click here: http://www.microsoft.com/windowsxp/downloa...p1/default.mspx Apply the update, reboot, and post a fresh Hijack This log.
  16. Hi seksuell, welcome to BestTechie. I am currently reviewing your log, and will reply momentarily. -Ryan