baker7 Posted November 24, 2008 Report Share Posted November 24, 2008 (edited) Hello All:I had a friend today who told me he had been hit with WinAntivirus 2009. Using MBAM in safemode, updated it in "Safemode with Networking," Then ran MBAM, in normal mode, removing this infection and others. In Safemode Vista gives you a taskbar and startmenu that looks like prior versions of Windows, and I want to restore the Vista Looking Taskbar. I used Taskbar and Startmenu and tried to restore the defaults, but the taskbar does not return to normal. This is a Vista Home Basic Machine (Acer Aspire Laptop)Is there a way to restore the Vista Taskbar to normal? I wonder if MBAM removed something it shouldn't have, but I can't find any way to restore the taskbar to normal, and I don't know why an MBAM scan would have removed this Vista looking Taskbar and start menu......Any Help you can give me would be great!!Thanks,Brian Edited November 24, 2008 by baker7 Quote Link to post Share on other sites
Pete_C Posted November 25, 2008 Report Share Posted November 25, 2008 Most likely , in safe mode the generic drivers used for your video card do not support the fancy vista stuff. Quote Link to post Share on other sites
baker7 Posted November 26, 2008 Author Report Share Posted November 26, 2008 Pete_c:If this is a driver issue, how do I fix it so that when I am in normal mode, that the correct drivers load? Regardless of which mode is chosen, (Normal or Safe) I still get the classic start button and grey taskbarThanks,Brian Quote Link to post Share on other sites
shanenin Posted November 29, 2008 Report Share Posted November 29, 2008 incase the problem is do to a missing system file, I would try and do the following at a command prompt sfc /scannow Quote Link to post Share on other sites
baker7 Posted November 30, 2008 Author Report Share Posted November 30, 2008 shanenin:Will try that, however, I hope that there is a way to restore the startbutton and taskbar to the default ones when you first get Vista - seems really strange, unless Malware or MBAM did damage to the theme Brian Quote Link to post Share on other sites
shanenin Posted December 1, 2008 Report Share Posted December 1, 2008 that was my thought, maybe important windows files got damaged or removed. Running sfc may repair damaged files and allow you to set the start menu back to the default vista theme. Quote Link to post Share on other sites
CurlingSteve Posted December 1, 2008 Report Share Posted December 1, 2008 I assume you've looked in Personalize under Themes to make sure "Windows Vista" is the active theme.And that "Windows Aero" is the color scheme. Quote Link to post Share on other sites
Pete_C Posted December 1, 2008 Report Share Posted December 1, 2008 Not sure who helped you or how they removed Antivirus 2009, but I have seen at least one infection where it left behind some files (scr and bmp primarily) after it was removed which still had to be cleaned up.You may want to have the malware team examine a combofix log to see if they can find any files or registry changes from the same timeframe as the infecton. Quote Link to post Share on other sites
scissorhands7 Posted December 4, 2008 Report Share Posted December 4, 2008 Vista *frowns*Just get ObjectDock for a replacement. It looks x100 better, takes up hardly any system resources. You can have the functionality of a Mac for 1/2 the cost. Quote Link to post Share on other sites
baker7 Posted December 5, 2008 Author Report Share Posted December 5, 2008 Vista *frowns*Just get ObjectDock for a replacement. It looks x100 better, takes up hardly any system resources. You can have the functionality of a Mac for 1/2 the cost.scissorhands7:Thank you for your advice: However, This is a Vista Machine, and I want the machine to return to its default state after removing WinAntivirus 2009. My friend also wishes for me to return the taskbar and start button to the way it was - These instructions seem to be not online, which is why it is annoying: Vista is a good system, However, M$ may want to rethink some of the ways it deals with the system, so Windows 7 is not as buggy or anoying Brian Quote Link to post Share on other sites
shanenin Posted December 5, 2008 Report Share Posted December 5, 2008 Any luck using sfc?You could also try a system restore, it is simple but effective Quote Link to post Share on other sites
Pete_C Posted December 6, 2008 Report Share Posted December 6, 2008 Did you check Kellys Korner (Kelly Theriot) or Doug Knox for a vista taskbar repair?http://www.kellys-korner-xp.com/taskbarplus!.htmThis application allows you to Repair and Customize the Quick Launch, Taskbar and Notification Area in Windows XP. These are the options available via this tool. Note: The clickable listings are for the individual downloads in lieu of.Gotta look to see if there is one for vista, because reportedly this is only for XPhttp://www.dougknox.com/xp/utils/index.htmlAh, yes the new version is tested for vistahttp://www.ntcompatible.com/Taskbar_Repair...lus_c13278.htmlhttp://www.pcworld.com/downloads/file/fid,...escription.htmlhttp://www.softpedia.com/get/Tweak/System-...Tool-Plus.shtmlI think that is the version.All these years using the tips at Kellys Korner and searching for vista info just realized that Kelly is a she. Quote Link to post Share on other sites
baker7 Posted December 6, 2008 Author Report Share Posted December 6, 2008 Pete_C:Thanks for this information: will Check this outBrian Quote Link to post Share on other sites
baker7 Posted December 6, 2008 Author Report Share Posted December 6, 2008 Any luck using sfc?You could also try a system restore, it is simple but effectiveShanenin:I didn't have to use sfc, but was able to fix the problem. I will post the LINK to the Fix I posted in the Malware Removal Instructions for WinAntivirus 2009 - using these instructions put the taskbar and startmenu in good order in ten minutes!!Thanks for all the Help and encouragement Team Brian Quote Link to post Share on other sites
shanenin Posted December 6, 2008 Report Share Posted December 6, 2008 Thanks for the link and update :-) Quote Link to post Share on other sites
baker7 Posted December 6, 2008 Author Report Share Posted December 6, 2008 No Problem Shanenin Brian Quote Link to post Share on other sites
Pete_C Posted December 6, 2008 Report Share Posted December 6, 2008 Any luck using sfc?You could also try a system restore, it is simple but effectiveShanenin:I didn't have to use sfc, but was able to fix the problem. I will post the LINK to the Fix I posted in the Malware Removal Instructions for WinAntivirus 2009 - using these instructions put the taskbar and startmenu in good order in ten minutes!!Thanks for all the Help and encouragement Team BrianYour link did not work for me (kept saying I couldn't edit the thread )So I presume this is the fix you refer tohttp://www.besttechie.net/forums/index.php...mp;#entry1218711. RIGHT CLICKon the Desktop, Choose Personalize and Left Click on it2. Choose Window Color and Appearance3. CHANGE:Window Color and Appearance to be "Windows Vista Basic", Click Apply and OK4. CHANGE:Desktop Background to your Favorite Picture, and Click Apply and OK5. CHANGE:Theme to "Windows Vista" and Click Apply and OKNOTE: It seems as if the MBAM did make changes to the Taskbar and Start Button, but it is unknown wheter this was specifically due to the WinAntivirus 2009 Rogue, or if it was due to OTHER Malware that was on this system when I followed the instructions for cleaning the infection. I post this here so that others that have this issue can recover from it without having to restore their machines from backups. The fix is simple, you just have to UPDATE and run MBAM, remove the infection and then follow these instructions to restore the Taskbar and Start Menu to the Vista Defaults (If it is necessary) ~BrianNOTE 2: I was also advised to run a "sfc /scannow" from the command prompt to check for corrupted files, but DID NOT, because I did not find a reason to do this, since the problem was solved using this method ~BrianLooking at that, I bet you had one of the new variants (or maybe it is a secondary infection) which puts in an 024 (desktop component) entry in the hijackthis log and removes the default entry of "my current home page" from the web tab , and puts in a html file and changes the "friendly" and "source" designation in the registry entry.Your fix sounds like the standard method for dealing with it; although in some cases a reg merge file or combofix script is needed. Quote Link to post Share on other sites
baker7 Posted December 6, 2008 Author Report Share Posted December 6, 2008 Any luck using sfc?You could also try a system restore, it is simple but effectiveShanenin:I didn't have to use sfc, but was able to fix the problem. I will post the LINK to the Fix I posted in the Malware Removal Instructions for WinAntivirus 2009 - using these instructions put the taskbar and startmenu in good order in ten minutes!!Thanks for all the Help and encouragement Team BrianYour link did not work for me (kept saying I couldn't edit the thread )So I presume this is the fix you refer tohttp://www.besttechie.net/forums/index.php...mp;#entry1218711. RIGHT CLICKon the Desktop, Choose Personalize and Left Click on it2. Choose Window Color and Appearance3. CHANGE:Window Color and Appearance to be "Windows Vista Basic", Click Apply and OK4. CHANGE:Desktop Background to your Favorite Picture, and Click Apply and OK5. CHANGE:Theme to "Windows Vista" and Click Apply and OKNOTE: It seems as if the MBAM did make changes to the Taskbar and Start Button, but it is unknown wheter this was specifically due to the WinAntivirus 2009 Rogue, or if it was due to OTHER Malware that was on this system when I followed the instructions for cleaning the infection. I post this here so that others that have this issue can recover from it without having to restore their machines from backups. The fix is simple, you just have to UPDATE and run MBAM, remove the infection and then follow these instructions to restore the Taskbar and Start Menu to the Vista Defaults (If it is necessary) ~BrianNOTE 2: I was also advised to run a "sfc /scannow" from the command prompt to check for corrupted files, but DID NOT, because I did not find a reason to do this, since the problem was solved using this method ~BrianLooking at that, I bet you had one of the new variants (or maybe it is a secondary infection) which puts in an 024 (desktop component) entry in the hijackthis log and removes the default entry of "my current home page" from the web tab , and puts in a html file and changes the "friendly" and "source" designation in the registry entry.Your fix sounds like the standard method for dealing with it; although in some cases a reg merge file or combofix script is needed.Thats the one Pete, Thanks for correcting it for me - Thanks also for the info on the 024 and other info - I never ran HJT this time, on this machine, because MBAM had been run and i KNEW what we had, so I let MBAM knock it out Brian Quote Link to post Share on other sites
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