Major Problems! Please Help![RESOLVED]

Gwen9911

By Gwen9911,
in Malware Removal

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Gwen9911

Gwen9911

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Posted (edited)

My computer has been acting up for over 6 months! It began to run slow but now it is extremely slow and I every time it boots up it immediately shuts back down. I am running it in buggin mode now so that I can try and find out what is wrong! Here are my logs!! Please help!!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:40:07 PM, on 5/4/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\UPHClean\uphclean.exe

C:\WINDOWS\system32\keyhook.exe

C:\Program Files\Ahead\InCD\InCD.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\Palm\Hotsync.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\WINDOWS\system32\sistray.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everestkc.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O4 - HKLM\..\Run: [siS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe

O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe

O4 - HKLM\..\Run: [inCD] C:\Program Files\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

--

End of file - 8165 bytes

After doing all the steps of the virus repair that best tech had outlined in a earlier post this is my log from HiJackthis.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:27:22 PM, on 5/4/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\Maxtor\Sync\SyncServices.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\svchost.exe

C:\Program Files\UPHClean\uphclean.exe

C:\WINDOWS\system32\keyhook.exe

C:\Program Files\Ahead\InCD\InCD.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

C:\PROGRA~1\Yahoo!\YOP\yop.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Palm\Hotsync.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\WINDOWS\system32\sistray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.everestkc.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O4 - HKLM\..\Run: [siS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe

O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe

O4 - HKLM\..\Run: [inCD] C:\Program Files\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

--

End of file - 8539 bytes

Edited by Gwen
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Andro1d

Andro1d

Posted
Posted

Hello and Welcome to BT. :)

I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today.

Sorry for the delay!

Step 1

Please re-open HijackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

Now close all windows other than Hijackthis, then click Fix Checked. Close HijackThis.

Step 2

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Step 3

Lets run an F-Secure online scan for Viruses, Spyware and RootKits:

  • Go to http://support.f-secure.com/enu/home/ols.shtml
  • Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
  • Allow the Active X control to be installed on your computer, then click the Accept button
  • Click Full System Scan and allow the components to download and the scan to complete.
  • If malware is found, check Submit samples to F-Secure then select Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan

  • When the cleaning option is presented, Uncheck Submit samples to F-Secure
  • Click Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

Notes:

  • This scan will only work with Internet Explorer
  • You must have administrator rights to run this scan
  • This scan can take several hours, so please be patient

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Gwen9911

Gwen9911

Posted
  • Author
Posted

After removing files and running AFT cleaner and F-Secure it showed no malware found.

Scanning Report

Thursday, May 08, 2008 13:04:03 - 14:03:24

Computer name: CLIENT-DA755664

Scanning type: Scan system for malware, rootkits

Target: C:\

--------------------------------------------------------------------------------

Result: 0 malware found

--------------------------------------------------------------------------------

Statistics

Scanned:

Files: 34405

System: 3843

Not scanned: 27

Actions:

Disinfected: 0

Renamed: 0

Deleted: 0

None: 0

Submitted: 0

Files not scanned:

C:\PAGEFILE.SYS

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

C:\WINDOWS\SYSTEM32\CONFIG\SAM

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{5D27F6A5-396A-4D89-B756-F8840DC9D45D}.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\FOUND.002\DIR0001.CHK\UPD7BIN\U7AVI963U716HM.BIN

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS1995CC90B8FC2D3E0445F870F8E8B0C_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS8140BFEDB7D620327A51943517D0837_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\27DED75D0E6CCEDC7DBAE1518139D737_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\31117A80CC8B450F85141D7E6047D3ED_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\3156356F66BAAB91732805C87D571D3D_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\68FCB97AB891C1EDE1FE55C4C656DD40_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\767A29A119B71B75937F3104ADF8B391_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\908DAC39C695A3BA3C38CC4005F86191_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\DEE3F6D238D315E645A056A649920F02_413EA2CC-78D8-4469-808A-AD897FE7ADF3

C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F2B2F2D5F529E1C35219B230B9EC11CF_413EA2CC-78D8-4469-808A-AD897FE7ADF3

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Options

Scanning engines:

F-Secure USS: 2.30.0

F-Secure Hydra: 2.8.8110, 2008-05-08

F-Secure AVP: 7.0.171, 2008-05-08

F-Secure Pegasus: 1.20.0, 2008-02-28

F-Secure Blacklight: 1.0.68

Scanning options:

Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR

Use Advanced heuristics

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Andro1d

Andro1d

Posted
Posted

Nice job your log looks clean!

How is it running?

Please use the following suggestion to help prevent reinfection.

Also, you may delete any tools I had you download during the cleaning process.

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)Now we need to make a new System Restore Point for your PC, please do the following

  • Click Start, Settings, Control Panel
  • Double-click the System icon
  • Click the Performance tab, File System, Troubleshooting tab
  • Check "Turn off System Restore" and click "Apply". Please give a moment as it will delete the old System Restore points
  • Then uncheck "Turn off System Restore" which will create a new System Restore point
  • Click OK

I highly recommend downloading the following programs, to keep malware of your computer to begin with.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Malwarebytes' Anti-Malware - A very powerful tool which searches and kills malware that infects your system.

SpywareBlaster - Great prevention tool to keep malware from installing on your system.

**Tutorial on installing & using this product can be found HERE**

SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

**Tutorial on installing & using this product can be found HERE**

IE-SpyAd - Puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

**Tutorial on installing & using this product can be found HERE**

ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out malware that like to reside in the temp folders.

Antivirus Program An Antivirus program is a must in today's digital world! I recommend avast! 4 Home Edition, AVG, or Anti-Vir.

DO NOT install more than one Antivirus program. They will conflict, and provide less protection, not more.

Firewall A firewall is definitely a must have to protect your computer from hackers. I recommend Comodo, Online Armor, or Outpost.

**Tutorial on Firewalls can be found HERE**

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

You must stay on top of your updates at all times, for the above mentioned applications.

It is vitally important to stay on top of your critical updates provided by Microsoft.

And finally a little action-smiley-036.gifHow did I get infected in the first place?(by Tony Klein)

Good luck and safe surfing :)

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Besttechie

Besttechie

Posted
Posted

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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