technow08 Posted February 18, 2008 Report Share Posted February 18, 2008 I am running vista home premium (don't know what sp version but, is fairly new computer) and I have java se runtime environment 6. I use firefox alongside IE7 browsing the net and when i tried to access some sites firefox hung with this error: ProductFirefoxProblemStopped responding and was closedDate2/18/2008 2:43 PMStatusReport SentDescriptionA problem caused this program to stop interacting with Windows.Problem signatureProblem Event Name: AppHangB1Application Name: firefox.exeApplication Version: 1.8.20080.20121Application Timestamp: 47a4062eHang Signature: e788Hang Type: 16900OS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033Additional Hang Signature 1: ce2c5a8f90a03e55f555c03da5b54d03Additional Hang Signature 2: dbdfAdditional Hang Signature 3: ebdd820bc88bd1bde07b31cc55872f0fAdditional Hang Signature 4: e788Additional Hang Signature 5: ce2c5a8f90a03e55f555c03da5b54d03Additional Hang Signature 6: dbdfAdditional Hang Signature 7: ebdd820bc88bd1bde07b31cc55872f0fFiles that help describe the problem (some files may no longer be available)Version.txtAppCompat.txtfirefox.exe.hu.kdmpfirefox.exe.xmlExtra information about the problemBucket ID: 168196042As per suggestings online, i attempted to update java but, i recieved this error from " problem reports and solutions" -ProductJava Control PanelProblemProgram compatibility problemDate2/18/2008 3:02 PMStatusReport SentDescriptionDid this control panel work correctly?Problem signatureProblem Event Name: PCA2Problem Signature 01: javacpl.cplProblem Signature 02: 6.0.0.104Problem Signature 03: Java Control PanelProblem Signature 04: Java Platform SE 6Problem Signature 05: Sun Microsystems, Inc.Problem Signature 06: 9Problem Signature 07: 202OS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033Extra information about the problemBucket ID: 11888714Any suggestions? Quote Link to post Share on other sites
Sk0rN822 Posted February 19, 2008 Report Share Posted February 19, 2008 (edited) Yah....(sigh) Ever sense Fire Fox’s upgraded it had been having a few bugs. Sorry but I’m stumped (I did take the liberty to search some answers for you (but to be posting this up on a forum you most likely already did) See...http://kb.mozillazine.org/JavaHope it helps Edited February 20, 2008 by ThatGuyWithTheShirt Quote Link to post Share on other sites
Pete_C Posted February 19, 2008 Report Share Posted February 19, 2008 I am running vista home premium (don't know what sp version but, is fairly new computer) and I have java se runtime environment 6. I use firefox alongside IE7 browsing the net and when i tried to access some sites firefox hung with this error: ProductFirefoxProblemStopped responding and was closedDate2/18/2008 2:43 PMStatusReport SentDescriptionA problem caused this program to stop interacting with Windows.Problem signatureProblem Event Name: AppHangB1Application Name: firefox.exeApplication Version: 1.8.20080.20121Application Timestamp: 47a4062eHang Signature: e788Hang Type: 16900OS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033Additional Hang Signature 1: ce2c5a8f90a03e55f555c03da5b54d03Additional Hang Signature 2: dbdfAdditional Hang Signature 3: ebdd820bc88bd1bde07b31cc55872f0fAdditional Hang Signature 4: e788Additional Hang Signature 5: ce2c5a8f90a03e55f555c03da5b54d03Additional Hang Signature 6: dbdfAdditional Hang Signature 7: ebdd820bc88bd1bde07b31cc55872f0fFiles that help describe the problem (some files may no longer be available)Version.txtAppCompat.txtfirefox.exe.hu.kdmpfirefox.exe.xmlExtra information about the problemBucket ID: 168196042As per suggestings online, i attempted to update java but, i recieved this error from " problem reports and solutions" -ProductJava Control PanelProblemProgram compatibility problemDate2/18/2008 3:02 PMStatusReport SentDescriptionDid this control panel work correctly?Problem signatureProblem Event Name: PCA2Problem Signature 01: javacpl.cplProblem Signature 02: 6.0.0.104Problem Signature 03: Java Control PanelProblem Signature 04: Java Platform SE 6Problem Signature 05: Sun Microsystems, Inc.Problem Signature 06: 9Problem Signature 07: 202OS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033Extra information about the problemBucket ID: 11888714Any suggestions?In Firefox :Help => about Firefox What version do you have? Current is 2.0.0.12Just click Help=>check for updates and let it update What version of Java Runtime Environment (control panel / java / aboutCurrent version is 1.6.0_04-b12Previous versions are full of security holes.http://www.majorgeeks.com/Sun_Java_Runtime...ment_d4648.htmlI recommend you uninstall all existing versions of Java Runtime Environment in control panel add/remove programs . Then restart, download and install the new version and restart computer. Quote Link to post Share on other sites
TheTerrorist_75 Posted February 19, 2008 Report Share Posted February 19, 2008 Check out:http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Javahttp://mozillalinks.org/wp/2007/10/firefox...-work-on-vista/ Quote Link to post Share on other sites
technow08 Posted February 20, 2008 Author Report Share Posted February 20, 2008 Check out:http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Javahttp://mozillalinks.org/wp/2007/10/firefox...-work-on-vista/Thanks for the info. I was using java version 1.6.0-oem however; it seems this version is incompatible with vista. All seems well at this point (knock on wood!) Quote Link to post Share on other sites
baker7 Posted February 21, 2008 Report Share Posted February 21, 2008 Check out:http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Javahttp://mozillalinks.org/wp/2007/10/firefox...-work-on-vista/Thanks for the info. I was using java version 1.6.0-oem however; it seems this version is incompatible with vista. All seems well at this point (knock on wood!)Pete_C's advice was right on the money. Older versions of Java can also cause problems because Malware can exploit the holes. You should always keep your Java updated, and remove all older versions of the software. Good Luck!!Brian Quote Link to post Share on other sites
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