therock247uk

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Posts posted by therock247uk

  1. Please go here to upload a suspicious file for analysis.

    • Enter your username from this forum
    • Copy and paste the link to this thread
    • Browse for this filename: C:\WINDOWS\system32\dsdc40.dll
    • In the comments, please mention that I asked you to upload this file
    • Click on Send File

  2. Please download VundoFix.exe to your desktop.

    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log.

    Note: It is possible that VundoFix encountered a file it could not remove.

    In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

  3. First download ewido anti-spyware from HERE and save that file to your desktop.

    This is a 30 day trial of the program

    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

    [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

    [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

    [*]Under "Reports"

    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"

    Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

    1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
      IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
    2. Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. ewido will now begin the scanning process, be patient this may take a little time.
      Once the scan is complete do the following:
    5. If you have any infections you will prompted, then select "Apply all actions"
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    8. Close ewido and reboot your system back into Normal Mode and post the results of the ewido report scan.

  4. Your log is clean.

    Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

    Detect and Remove Programs:

    • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
    • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

    Prevention Programs:

    • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
    • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
      I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

    Other necessary Programs:

    • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
    • Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.

  5. Edit\\ I installed a program called "starter" which just shows you what starts up ..& this is first on the list..

    "RunNarrator" ... "Narrator.exe" ..."Registry-Def User RunOnce"

    I have on idea what that is!?

    Since its in run once it should go when you reboot...

  6. Download WindPFind

    Extract WinPFind.zip to your c:\ folder.

    Reboot your computer into Safe Mode

    Then open c:\WinPFind and double-click on WinPFind.exe.

    When the program is open, click on the Start Scan button to start scanning your computer. Be patient as this scan may take a while.

    When it is done, it will show a log and tell you the scan is completed. Reboot your computer back to normal mode and and post the contents of c:\WinPFind\WinPFind.txt as a reply to this topic.

  7. Your log is clean.

    Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

    Detect and Remove Programs:

    • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
    • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

    Prevention Programs:

    • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
    • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
      I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

    Other necessary Programs:

    • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
    • Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.

  8. Download WindPFind

    Extract WinPFind.zip to your c:\ folder.

    Reboot your computer into Safe Mode

    Then open c:\WinPFind and double-click on WinPFind.exe.

    When the program is open, click on the Start Scan button to start scanning your computer. Be patient as this scan may take a while.

    When it is done, it will show a log and tell you the scan is completed. Reboot your computer back to normal mode and and post the contents of c:\WinPFind\WinPFind.txt as a reply to this topic.

  9. Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

  10. Open Hijackthis and click scan. Then check mark the following entries

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    O4 - Startup: PowerReg Scheduler V3.exe

    O14 - IERESET.INF: START_PAGE_URL=about:blank

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/0128d30675f9af...ip/RdxIE601.cab

    Now close all open windows except Hijackthis and click fix checked

    Then post a new Hijackthis log here in a reply.

  11. Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

  12. First download ewido anti-spyware from HERE and save that file to your desktop.

    This is a 30 day trial of the program

    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.

    [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

    [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

    [*]Under "Reports"

    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"

    Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

    1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
      IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
    2. Launch ewido-anti-spyware by double-clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. ewido will now begin the scanning process, be patient this may take a little time.
      Once the scan is complete do the following:
    5. If you have any infections you will prompted, then select "Apply all actions"
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    8. Close ewido and reboot your system back into Normal Mode and post the results of the ewido report scan.

  13. Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

  14. Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

    Detect and Remove Programs:

    • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
    • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

    Prevention Programs:

    • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
    • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
      I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

    Other necessary Programs:

    • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
    • Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.

  15. Lets do a online scan...

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report