therock247uk
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Posts posted by therock247uk
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Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.
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Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
Please go HERE to run Panda's ActiveScan
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on My Computer to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
- Double-click ATF-Cleaner.exe to run the program.
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Ok post a new Hijackthis log here in a reply.
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Ok let me know how it goes.
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Can you try reinstalling the program that keeps asking for a CD?
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Can you go to add/remove programs and remove dells search assitant? It should be there somewhere.
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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Can you try downloading this http://www.spywareinfo.com/downloads/tools/IEFIX.reg to the desktop close all open windows double click it it will ask to merge into the registery allow it.
And seing if you can browse the web then?
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Your log is clean.
Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
Detect and Remove Programs:
- How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
- How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
- Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
- Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
- IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
- MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
- Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.
Other necessary Programs:
- How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
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Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.
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Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
Please go HERE to run Panda's ActiveScan
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on My Computer to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
- Double-click ATF-Cleaner.exe to run the program.
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Ok post a new Hijackthis log here in a reply.
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You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.
Next, please reboot your computer in Safe Mode by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Warning : running option #2 on a non infected computer will remove your Desktop background.
- Restart your computer
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Lets clear your restore points...
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.
3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?...kb;en-us;310405
Run another scan and tell me if it finds anything...
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Download WindPFind
Extract WinPFind.zip to your c:\ folder.
Reboot your computer into Safe Mode
Then open c:\WinPFind and double-click on WinPFind.exe.
When the program is open, click on the Start Scan button to start scanning your computer. Be patient as this scan may take a while.
When it is done, it will show a log and tell you the scan is completed. Reboot your computer back to normal mode and and post the contents of c:\WinPFind\WinPFind.txt as a reply to this topic.
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Did Ewido find anything when it was scanning?
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Ok post a new Hijackthis log here in a reply and let me know how things are running...
Also when you say you ran instructions from another thread did you run the Smitfraudfix?
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Ok post a new Hijackthis log here in a reply and let me know how things are runnnig...
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Open Hijackthis and click scan. Then check mark the following entries
O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
Now close all open windows except Hijackthis and click fix checked
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
Please go HERE to run Panda's ActiveScan
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on My Computer to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
- Double-click ATF-Cleaner.exe to run the program.
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Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
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First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
- Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
- Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
- On the main screen select the icon "Update" then select the "Update now" link.
- Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
- Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
[*]Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
- Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess: - Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
- Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
- AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
Once the scan is complete do the following: - If you have any infections you will prompted, then select "Apply all actions"
- Next select the "Reports" icon at the top.
- Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
- Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
- Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
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What files are in c:\!killbox?
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Please make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://pchowtos.co.uk/index.php?page=tutor...=view&id=34
Please download the Killbox by Option^Explicit.
Note: In the event you already have Killbox, this is a new version that I need you to download.
Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.
While in safemode open Hijackthis and click scan. Then check mark the following entries
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O20 - AppInit_DLLs: C:\WINDOWS\System32\win_a3.dll
Now close all open windows except Hijackthis and click fix checked
Delete the folders. (if present)
C:\WINDOWS\inet20004
- Please double-click Killbox.exe to run Killbox.
- Select:
- Delete on Reboot
- then Click on the All Files button.
[*]Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
C:\WINDOWS\System32\win_a3.dll
[*] Return to Killbox, go to the File menu, and choose Paste from Clipboard.
[*]Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
- Delete on Reboot
If your computer does not restart automatically, please restart it manually.
If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.
Then post a new Hijackthis log here in a reply also...
Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.
And do you know what file this is? C:\Program Files\Picasa\pinstall.dll
- Please double-click Killbox.exe to run Killbox.
Suspiciously Slowed Pc, Known Trojan Infection[RESOLVED]
in Malware Removal
Posted
Go to Start > Settings > Control Panel > Add/Remove and uninstall the following.
ToolBar888
Then post a new Hijackthis log here in a reply.