Andro1d

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding. Please re-open HijackThis and scan. Check the boxes next to all the entries listed below. O2 - BHO: (no name) - AutorunsDisabled - (no

Hello and sorry for the delay. Download Deckard's System Scanner (DSS) to your Desktop. Close all applications and windows. Double-click on DSS.exe to run it, and follow the prompts. When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as sus

Hello and sorry for the delay. I see that you are using an outdated version of HijackThis, so the first thing we need to tackle is to get you updated to the newest version of HijackThis. Please download the current version of HijackThis from here. Please be sure to save it to a permanent directory, such as C:\HJT. Delete the old version of HijackThis afterwards. Please post a new HJT log with the version you just downloaded.

Hello and sorry for the delay. Download Deckard's System Scanner (DSS) to your Desktop. Close all applications and windows. Double-click on DSS.exe to run it, and follow the prompts. When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as sus

Hello and sorry for the delay. Download MsnCleaner.zip from here, but don't use it yet. http://www.forospyware.com/Msncleaner/MsnCleaner.zip (Copy/Paste the URL into the address bar or use "Save Target As") Now reboot into Safe Mode Double-click MsnCleaner_eng.exe to run it. Click the Analyze button. A report will be created once after you finish scan. If it finds an infection, click the Deleted button. Now, please reboot back to normal mode. Please post the contents of C:\MsnCleaner.txt in a reply to this post.

Hello and sorry for the delay. Download Deckard's System Scanner (DSS) to your Desktop. Close all applications and windows. Double-click on DSS.exe to run it, and follow the prompts. When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as sus

Hey and sorry for the delay, Download Deckard's System Scanner (DSS) to your Desktop. Close all applications and windows. Double-click on DSS.exe to run it, and follow the prompts. When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspi

Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and a

Hello I see this has been reopened. Sorry for the delay I am on vacation. Are you still receiving issues?

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Hello again, You can keep Windows Defender. Nice job your log looks clean! Time for some housekeeping Click START then RUN Now type Combofix /u in the runbox and click OK [*] When shown the disclaimer, Select "2" The above procedure will: Delete the following: ComboFix and its associated files and folders. VundoFix backups, if present The C:\Deckard folder, if present The C:_OtMoveIt folder, if present [*] Reset the clock settings. [*] Hide file extensions, if required. [*] Hide System/Hidden files, if required. [*] Reset System Restore. I highly recommend downloading the follo

Hello, Do you happen to be sharing FWD emails with any of those people that the last scan picked up? Please go HERE to run Panda's ActiveScan Once you are on the Panda site click the Scan your PC button A new window will open...click the Check Now button Enter your Country Enter your State/Province Enter your e-mail address and click send Select either Home User or Company Click the big Scan Now button If it wants to install an ActiveX component allow it It will start downloading the files it requires for the scan (Note: It may take a couple of minutes) When download is complete, click on My C

Hello, Step 1 I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause: 1) False Alarms: When the anti virus s

Hello again and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

I will await the results!

Open notepad and copy/paste the text in the quotebox below into it: Save this as CFScript.txt Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below. This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log. Then Please do an online scan with Kaspersky WebScanner Click on Kaspersky Online Scanner You will be promted to install an ActiveX component from Kaspersky, Click Yes. The program will launch and then begin downloading the latest definition files: Once the

I'm very sorry for the delay, I have been very busy lately. I also live in CA and will post back within 30 minutes.

Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove som

Download Deckard's System Scanner (DSS) to your Desktop. Close all applications and windows. Double-click on DSS.exe to run it, and follow the prompts. When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspicious. Please allow the Decka

Hello, try using System Restore. If you have any questions look at the following link or ask here. http://www.microsoft.com/windowsxp/using/h...temrestore.mspx

Nice job your log looks clean! How is it running? Please use the following suggestion to help prevent reinfection. Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update: Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop. Scroll down to where it says "Java Runtime Environment (JRE)6 Update 3...allows end-users to run Java applications". Click the "Download" button to the right. Read the License Agreement and

Try doing last Good Known Configuration.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.