flashh4

Ok, lets see if we can find anything with these programs. Combofix is a very powerful tool. It will take around 30 minutes to run a scan ! So be patient ! Download ComboFix from this location: Link 1 http://download.bleepingcomputer.com/sUBs/ComboFix.exe Link 2 http://www.infospyware.net/antimalware/combofix * IMPORTANT !!! Save ComboFix.exe to your Desktop * Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. * See this Link >>> http://www.bleepingcomputer.com/forums/to

Panthermom copy everything in RED & paste into the OTL box :OTL IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...54371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms} IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} IE - HKLM\..\SearchScopes\{06

Panthermom, ok i want you to check in control panel/add remove and see if any of these are there, just want to make sure they are gone. If you find any then delete/uninstall !! speedupmypc RegClean Pro Optimizer Pro Optimizer Pro PC Cleaner ============================= We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to st

panthermom sent PM with this log ! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.4 (04.06.2014:1) OS: Windows 8 x64 Ran by Janet on Tue 08/26/2014 at 10:19:40.98 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ASKInstaller_RASAPI32 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ASKInstaller_RASAPI32 ~~~ Files ~~~ Folders ~~~ Even

Panthermon, since you did system restore we will have to start from scratch So i need you to run these from my first post: 1. AdwCleaner 2. Junkware Removal Tool 3. Malwarebytes 4. OldTimer I need all those logs so we can make sure we are getting everything ! Thanks Chuck

Lou, if you are having trouble with the AdwCleaner don't worry about it. Go ahead and run the Junkware program and here is a few more i need you to run. 1. Run Junkware program NEXT Download Malwarebytes' Anti-Malware (save it to your desktop). >>> http://api.viglink.com/api/click?format=go&jsonp=vglnk_jsonp_14079554978349&key=bf4adfcbb328b51c165afd7f95bfc060&libId=42688bc4-849b-499e-80b4-6ff4c3b395d8&loc=http%3A%2F%2Fforums.whatthetech.com%2Findex.php%3Fshowtopic%3D128466&v=1&out=http%3A%2F%2Fwww.malwarebytes.org%2Fmbam-download.php&ref=htt

Sent you a PM also !! Chuck

I got the Farbar log but not the AdwCleaner log ! Posting this log for Lou74 Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-08-2014 03 Ran by Admin (administrator) on HP on 24-08-2014 21:20:16 Running from C:\Users\Admin\Downloads Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: http://www.bleepingc...can-tool/dl/81/ Download link for 64-Bit Version: http://www.bleepingc...can-tool/dl/82/ Download link f

That's fine lou !! Chuck

Lou, no that wouldn't stop you from downloading any program ! But you might try disabling it ! We will need to disable it later anyway ! Find yours here & disable ! http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/ See if that helps you with downloading !! Chuck

Hi Lou , ok now this is for your Mother-n-law's computer only !! I need you to open AdwCleaner !!! * Close all open programs and internet browsers. * Double click on AdwCleaner.exe to run the tool. * Click on Delete button. * A logfile will automatically open after the scan has finished. * Please post the contents of that logfile with your next reply. * You can find the logfile at C:\AdwCleaner[s1].txt. as well. NEXT Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr If you already have a c

Lou i moved then deleted your mother-n-law's logs over to her topic so we can keep them separate !! Chuck

THESE LOGS WERE MOVED INTO THIS TOPIC BY FLASHH4 ================================================= Posted Yesterday, 12:28 PM Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 23-08-2014 Ran by Raymond (administrator) on RAYMOND-PC on 23-08-2014 12:24:28 Running from C:\Users\Raymond\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W60CBAOH Platform: Windows Vista â„¢ Home Premium Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 7 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit ve

Yes Lou that would be fine. I will remove her logs and bring them over here so we can keep everything separate ! Then some other instructions for her computer. Thanks Chuck

Howard, 2 more spammers this morning. I'm gonna lock this topic to see if it will stop the spammers from posting here. It seems this is the only thread they are using ! You can open another topic if you need ! Chuck

Happy Anniversary #10 Chuck

Here is a program you may want to keep on your computer. It will tell you when you have a program that needs updating & will do it for you with a few clicks !! It will help you update Internet Explorer ! Make sure to visit the Secunia Software Inspector http://secunia.com/vulnerability_scanning/online/ and update any vulnerable software you have. Do you have the OTL fix log for me ??? Thanks Chuck

Waiting for TT to decide if he wants me to leave these alone or flag as spammer & remove their post !!!! So i will flag this one & remove their post for now .......... user spammer name >> KSlavin Also add LKindler as spammer

TT you want me to keep flaging them and removing their post or should i leave them for you to handle ?? Chuck

They can't spell either !! The ones i removed spelled words wrong & not all the same words..... lol

OOOOPs sorry Panthermom wrong link, try this on & use the 64 bit download >>> http://www.bleepingcomputer.com/download/avg-remover-2012/ Chuck

We need to Run an OTL fix !!! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. It should be on your desktop. * Copy and Paste the following code into the . text box of the OTL tool/program ! Start with and include the colon plus :OTL :OTLIE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}IE:64bit: -

Panthermom, i want to uninstall AVG & will give you another Antivirus free at the end of the cleaning which i use. AVG Removal Tool as parts of the program are still on your computer. Download and save AVG Removal Tool to your desktop >>> http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe Run it to remove AVG. After this, please restart your computer. ============================= Also let's uninstall Norton. Download and save Norton Removal Tool to your desktop. Run it to remove Norton. After this, please restart your computer. ============================

Panthermom .............. No those are exactly what i needed.No give me half hour to go threw every log & i will write a OTL fix to clean everything. chuck

Panthermom, thank you for the logs. I see a bunch more that needs removing so lets continue. Download DDS and save it to your Desktop. >>> DDS Double click dds.scr to run the tool. If using Vista or Windows 7 you will be prompted by UAC, please allow the prompt. DDS will now scan your computer. When the scan is complete, DDS will open two (2) logs: DDS.txt Attach.txt If not saved these logs will be automatically deleted when closed, so save both to your Desktop. Please note it is important that you post BOTH logs in your topic. Please not