rmurphy

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Everything posted by rmurphy

  1. Sorry nobody has gotten around to your post yet. If you still need assistance, let me know, and post a new hijack this log. -Ryan
  2. Sorry nobody has gotten around to your post yet. If you still need assistance, let me know, and post a new hijack this log. -Ryan
  3. Sorry nobody has gotten around to your post yet. If you still need assistance, let me know, and post a new hijack this log. -Ryan
  4. Congratulations, your log is clean For information on how to protect yourself in the future, read Infection Prevention Do you have any other questions or concerns? This thread will be left open for a few more days, so feel free to ask. -Ryan
  5. Let's see if this picks anything up. If it doesn't, then I'm pretty sure your computer is clean. == Clear Temporary Files == Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only Close all Internet Explorer, Firefox, and Opera windows before continuing. Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. If you use Firefox browser Click Firefox at the top and choose: Select All Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. If you us
  6. Turn on any service you turned off, then post a HiJack This log from the profile you're having trouble with. -Ryan
  7. Paste the following into Notepad cd C:\327882R2FWJFW dir /a:hsrd >> C:\TakeAPeek.txt echo -- >> C:\TakeAPeek.txt echo -- >> C:\TakeAPeek.txt cd C:\Program Files\temp01 dir /a:hsrd >> C:\TakeAPeek.txt notepad C:\TakeAPeek.txt Save the file as "TakeAPeek.bat" (include the quotes), and save it to your desktop. Double click on the TakeAPeek.bat file. A black window will flash and then notepad will open with some text in it; paste that text, along with a new HJT log into your next reply. -Ryan
  8. lease download VundoFix.exe to your desktop Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click YES Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will reboot your computer, click OK. Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread. Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run
  9. Please download Deckard's System Scanner (DSS) and save it to your Desktop. Close all other windows before proceeding. Double-click on dss.exe and follow the prompts. When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. -Ryan
  10. == Remove Programs == Please go to Add/Remove Programs in the Control Panel, and remove the following programs J2SE Runtime Environment 5.0 Update 4 Javaâ„¢ 6 Update 2 Reboot your computer. == Install Latest Java == Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section. Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal. Download the Windows Offline Installation, Multi-language. You will want to save this to a location you will remember. Once it has finished downloading, doubl
  11. Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s) O2 - BHO: (no name) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - (no file) O2 - BHO: (no name) - {3481A7E2-99BC-4E14-BBAA-2A31FB6832D4} - (no file) O2 - BHO: (no name) - {549292CF-70D8-40B3-91B7-C27F307526EE} - (no file) O2 - BHO: (no name) - {5DA78D76-AD5D-4A6C-A117-006FACECFD14} - (no file) O2 - BHO: (no name) - {6B126F15-3B60-41C6-A2F6-3077E1AB871D} - (no file) O2 - BHO: (no name) - {6CBFA490-6A23-4348-8459-324B9C48FBA8} - (no file) O2 - BHO: (no name) - {78F8A82E-1169-4A66-BD55-3E1FD8F92FE7} - (n
  12. Please try running combofix now. If it works, post its log and a new HJT log. If it does not work, please post a new HiJack This log. -Ryan
  13. Let's try a different scanner for now. Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Full Scan", then click Scan. The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is c
  14. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer. Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Please, never rename Combofix unless instructed. Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, scr
  15. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer. Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix) Please then reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, the Advanced Options Menu should appear; Select the first option, to run Windows in Safe Mod
  16. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  17. Can you post the log? There might be things that require more attention to completely fix them. -Ryan
  18. I didn't see anything suspicious in the HiJackThis log, but let's run a couple other scans and make sure nothing's hiding. Here are the instructions for the first scan. Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Full Scan", then click Scan. The scan may take some time to finis
  19. Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.
  20. In the windows control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Click the Networking tab. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically Press OK twice to get out of the properties screen and reboot if it asks. That option might not be avaiable one some systems Next Go start run type cmd
  21. I think we're done so... Congratulations, your log is clean For information on how to protect yourself in the future, read Infection Prevention Do you have any other questions or concerns? This thread will be left open for a few more days, so feel free to ask. -Ryan
  22. That looks good. Please post a new HiJack This log and let me know how the computer is running. -Ryan