sherryo Posted January 4, 2006 Report Share Posted January 4, 2006 My printer & fax folder is empty, was not before yesterday. Went to services and found Printer Spooler has stopped. Won't let me start. It is dependent on RPC server which is running and LexBec Server which is not running and won't let me start. I have uninstalled the Printer (Lexmark Z715) and rebooted, found new hardware, loaded the printer CD and setup runs to 100% then gives me an error that the printer spooler is not started and asks if I want to start it. I click yes and setup stops. I am at a loss for what to try next. ThanksEmachine T2862, Windows XP Home, SP2, 256 MB Ram, SBC Yahoo DSL, ZoneAlarm-Free Ver, Computer Assoc AV, MS AntiSpyware Beta1, Spyware Guard Ver 2.2, SpyCatcher Express Ver 4.0.4, SpyBot Ver 1.4, SpywareBlaster Ver 3.4 Lexmark Z715 Printer. Quote Link to post Share on other sites
TheTerrorist_75 Posted January 4, 2006 Report Share Posted January 4, 2006 Error: The print spooler cannot be started, do you want to start it nowLexMark Knowledgebase / SpoolerLexMark Technical Support Z715 Quote Link to post Share on other sites
screi Posted January 5, 2006 Report Share Posted January 5, 2006 (edited) ok..those links are good TT..... i had this problem just last week with my daughters e-machine...turns out the print spooler won't start because one of lexmark services that the print spooler uses as a dependency gets shut off with the uninstall of the printer...it's probaly "Lex Bce server"go to control panel/Admin tools/services find the print spooler and double click it...then click the dependencies tap at the top....make a note of all the dependencies listed and then find each in the services list...if any are stopped or disabled..start them...then go back to the print spooler service and start it..it should start and your printer will be back after the restart..hope this helps.. Edited January 5, 2006 by screi Quote Link to post Share on other sites
sherryo Posted January 5, 2006 Author Report Share Posted January 5, 2006 (edited) Thanks. It is the Lexbce Server. I was able to restart the Printer Spooler and bypass the Lexbce Server and then reinstall the printer. Now the printer still won't work but it shows in the printer & fax folder. When I go in to services and click start on Lexbce Server I get an error that says "Could not start Lexbce Server Serice on local computer. Error 5 Access is denied". What should I try next? Thanks Edited January 5, 2006 by SLO Quote Link to post Share on other sites
TheTerrorist_75 Posted January 5, 2006 Report Share Posted January 5, 2006 (edited) This describes extracting the lexbces.exe file. This file is for using the printer on a network. Some anti-virus programs detect this as malware and some firewalls will block it. Lemark is notoriously bad when trying to uninstall it. Error: " The Print Spooler or one of its dependencies is not available. "Read through some of these regarding lexbce.exe Edited January 5, 2006 by TheTerrorist_75 Quote Link to post Share on other sites
sherryo Posted January 7, 2006 Author Report Share Posted January 7, 2006 Thanks! I was able to extract the file but could delete the old one. This is just a nightmare. I guess I should trash the printer and buy a new one. Thanks again. Quote Link to post Share on other sites
screi Posted January 7, 2006 Report Share Posted January 7, 2006 you might try to delete the old one in safe mode...since the file is probably in use...but..(see below)as for lexmark printers..i bought at least 3 of them before i learned they were not worth their cheap price... i also have learned to accept the Lexbce Server as a "permanent" part of my services...since even though i no longer use lexmark printers...nothing else works without it... wish i could help on the problem with starting the service though...i suspect you will need to muck about in the registry...but i have no clue what might need to be "hacked" Quote Link to post Share on other sites
TheTerrorist_75 Posted January 7, 2006 Report Share Posted January 7, 2006 (edited) http://www.bleepingcomputer.com/startups/L...erver-7634.htmlLexBce Server Filename: LEXBCES.EXEThis is installed by Lexmark printers, and some Dell printers which are made by Lexmark, to configure the onboard network print server. Disabling this service will make it so that print spooler service will no longer startup, which effectively disables printing on your computer. This can be fixed by removing the LexBceS dependency. To remove the dependency you should use the following command and start the print spooler service:sc config spooler depend= RPCSS Note: Notice the space after depend= . This is necessary.More info on dealing with the LexBce Server."Spooler subsystem app has encountered a problem and needs to close" and "Operation could not be completed" error messages Edited January 7, 2006 by TheTerrorist_75 Quote Link to post Share on other sites
screi Posted January 8, 2006 Report Share Posted January 8, 2006 wow...thanx TT... Quote Link to post Share on other sites
sherryo Posted January 8, 2006 Author Report Share Posted January 8, 2006 Thanks so much! That is it. I have searched all over for this info. Thanks again. Quote Link to post Share on other sites
TheTerrorist_75 Posted January 8, 2006 Report Share Posted January 8, 2006 Lexmark is a pain the @$$. I have used Canon printers for the last 4 years. Quote Link to post Share on other sites
sherryo Posted January 8, 2006 Author Report Share Posted January 8, 2006 This is what an Emachine support rep has directed me to do to fix this. I have serveral USB items attached to my PC other than my printer and they are all working correctly so I don't want to mess them up. ThanksLexmark's Software printer does not follow the USB standard for USB devices. This will cause an error when installing the Lexmark Z23 printer to a different USB port.To Correct this you will want to double-click on the "My Computer" Icon.Double-click on the "Printer" icon. In here, it will list all of the printers installed on your system. One at a time, right-click on all ofthe items in here except for the "Add Printer" icon and choose to deleteall printers currently installed on your system.Now you will want to reinstall the USB drivers. Reloading of the USB drivers resets the USB Ports and will usually allow them to work correctly.Restart the computer in Safe Mode. Turn on the computer and immediately Start tapping on the F8 key about 2times per second as the computer is Starting up until it comes to the Windows Startup menu. Choose Safe Mode and press the Enter key.Once the computer has booted up into Safe Mode, get out of the help and support window by clicking on the X in the upper right-hand corner or clicking OK for the box that says you are in Safe Mode.1. Click "Start".2. Select "Settings".3. Click "Control Panel".4. Double-click "System".4a. If you are running Windows XP, Click on the "Hardware" tab. 5. Select the "Device Manager" tab at the top.6. Look for the "Universal Serial Bus Controllers" category.7. If it is listed, then click on the plus sign next to "Universal Serial Bus Controllers". Highlight the first device in here by clickingon the first device once.7a. For Windows XP, right-click on the device and select Uninstall.8. Now click on the Remove Button. Click "OK" to the Warning. Select "No" if it asks to restart the computer.9. If the "Universal Serial Bus Controllers" category is still listed, continue removing items from that category until it disappears.10. Also remove any devices that have a yellow "!" or "?" and if there is an "Unknown Devices" or "Other Devices" category, remove all devices in these categories until they also disappear.10a. For Windows XP, simply close out the System Properties window by clicking on the X in the upper right-hand corner of the window then restart the computer normally.11. Next click on the "Close" button and choose to restart your computer.12. As the computer restarts it will redetect and reinstall the devices.This should reinstall the drivers for your USB Ports.Once your USB ports are reinstalled you will need to reinstall the printer software to allow it to setup the Lexmark printer correctly. Quote Link to post Share on other sites
TheTerrorist_75 Posted January 8, 2006 Report Share Posted January 8, 2006 All that to get a Lexmark to work. Lexmark designers should be taken out back and shot. Quote Link to post Share on other sites
sherryo Posted January 8, 2006 Author Report Share Posted January 8, 2006 I agree with you on that, for sure! Will this "fix" break anything else? I have other USB hardware. Quote Link to post Share on other sites
TheTerrorist_75 Posted January 8, 2006 Report Share Posted January 8, 2006 The fix I linked to or the one eMachines told you to do? Quote Link to post Share on other sites
sherryo Posted January 8, 2006 Author Report Share Posted January 8, 2006 What Emachine said to do. Thanks Quote Link to post Share on other sites
TheTerrorist_75 Posted January 8, 2006 Report Share Posted January 8, 2006 It's possible that it could break something if done wrong. If it messes up you may need to recover the PC. Quote Link to post Share on other sites
sherryo Posted January 8, 2006 Author Report Share Posted January 8, 2006 Thanks but System Restore is not running. I went into Safe Mode and started it but when I reboot to normal it is not running and won't start. But back to Safe Mode and it is on. Quote Link to post Share on other sites
TheTerrorist_75 Posted January 9, 2006 Report Share Posted January 9, 2006 I wasn't talking about System Restore. I was referring to using the recovery CD (you did create them?) and placing the computer back to a factory install. You would need to download all the updates and programs again. This would only be necessary if the fix failed. To use System Restore you need to login as Administrator.How to restore the operating system to a previous state in Windows XP Quote Link to post Share on other sites
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