WhiteWolf Posted December 2, 2014 Report Share Posted December 2, 2014 Easy Right !! My better half has a HP (all-in-one) earlier Model than mine, has 8 gigs Ram had win 8.1 on it after I upgraded it for her, put Avast / spybot etc,,, told her do not install anything without asking me please!,,,,,well anyway for some funny reason it started to run slower than a speeding snail !.Ok fastest and easiest way do a refresh of the system while keeping all her docs/pics /settings, did that, installed AV then did all the windows updates, runs well.Now better upgrade to 8.1 no probs use Microsoft , did some checking you need to install ( KB2919442 ) before the win 8.1 upgrade was not already installed on the PC so found and D/Led the stand alone installer,tried to install it was told (this is not required on this computer), fine installed the Microsoft win 8.1 update gets right to the last reboot to start then get a screen that says " this computer has had a problem and needs to restart" then the upgrade package tries to save the instillation , then reverts back to win 8.Any ideas ? RegardsNoel Quote Link to post Share on other sites
WhiteWolf Posted December 2, 2014 Author Report Share Posted December 2, 2014 Just checked my PC it does not have KB2919442 installed on it ! So what the heck am I missing? Quote Link to post Share on other sites
flashh4 Posted December 2, 2014 Report Share Posted December 2, 2014 Noel (whitewolf) did you try reinstalling it >>> http://support.microsoft.com/kb/2919442 Chuck Quote Link to post Share on other sites
WhiteWolf Posted December 3, 2014 Author Report Share Posted December 3, 2014 (edited) Hey ChuckThats the one I D/Led .Microsoft says I need this to install 8.1 the site says here is the quote"PrerequisitesTo apply this update, you must be running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2." So I need to install KB2919442 to install 8.1 but!! I need to be running 8.1 to install the update ????? hmmm can not see a problem with that , but as I do not run RT 3.1 or Win server 2012 R2 maybe thats the prob. ​Then again none of that was installed on my other half's PC even before I upgraded it to 8.1 (I need a drink) Noel Edited December 3, 2014 by WhiteWolf Quote Link to post Share on other sites
flashh4 Posted December 3, 2014 Report Share Posted December 3, 2014 Yeah sounds like a drink might be at hand, have you ever visited the W8 forums ?? I do a lot of reading there when i see a problem & can't find a good answer !! Maybe they can come up with an answer for you !!http://www.eightforums.com/ Chuck Quote Link to post Share on other sites
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