kputman Posted September 19, 2013 Report Share Posted September 19, 2013 all my Microsoft have turned into Microsoft 7 in documents and email and saying corrupt can't open them. Not sure how this has happened. Link to post Share on other sites
cherokeechief Posted September 19, 2013 Report Share Posted September 19, 2013 did you upgrade to windows 7? or did you get a win7 pc and transfer files? win7 does not come with an email program or an office program.have you installed and ran malwarebytes anti malware program and ran it?if not, that may be the first thing that flash or pete will ask for. download the free version and run it from desktop, then post the log you get after it runs.flash4 or petec will be able to help if you have an infection. Link to post Share on other sites
flashh4 Posted September 20, 2013 Report Share Posted September 20, 2013 Hi Kim, was you able to open your email before ? Or did this just start recently ? As the chief stated above windows does not come with an email program you have to sign up for those ! What have you done if any to start this problem ?Let me know more if you can describe it better !We can run some scans if you want just let me know ! Chuck Link to post Share on other sites
kputman Posted September 20, 2013 Author Report Share Posted September 20, 2013 My email is documents that were sent to me before in word, now I can not open them, it is something else. Says viral. WIndows 10 .. All my documents that were Windows 7 are now windows 10 it says and can not open them either. Link to post Share on other sites
flashh4 Posted September 20, 2013 Report Share Posted September 20, 2013 Kim the problem is with Microsoft and their update from IE 9 to IE 10 !!!!! There are a lot of people having this problem I will look for a solution to the problem !! I will get back as soon as i find a solution ! Chuck Link to post Share on other sites
flashh4 Posted September 20, 2013 Report Share Posted September 20, 2013 Kim, which version do You Have Windows 7 64-bit or 32-bit ?? You can try downloading which ever is for your system !Download IE10 [32-bit Windows 7]Download IE10 [64-bit Windows 7] You should install any recommended updates in Windows Update before updating to IE10. Let me know if this helps ?? Chuck Link to post Share on other sites
flashh4 Posted September 23, 2013 Report Share Posted September 23, 2013 Kim are you still in need of help ?? I will lock this in 24 hrs if no response !! Link to post Share on other sites
flashh4 Posted September 25, 2013 Report Share Posted September 25, 2013 Due to lack of interest this topic is closed, if you need it re-opened contact me or another mod !! ThanksChuck Link to post Share on other sites
Recommended Posts