Gerry Posted December 15, 2008 Report Share Posted December 15, 2008 Good dayI have been experiencing problems for some time now with Outpost 1.0 FW and in particular with theupdating of the definition files of SUPERAntispyware.When I attempt to update this the usual message "Checking for updates, please wait ..." appears as it should, but then disappears after two seconds and no update is done. I have been advisedby the experts at SUPERAS that the downloads appear to be blocked by my firewall, which isOutpost.Perhaps the following info may help to identify the problem:1. In my "Trusted Applications" on Outpost I have, amongst others, the following listed: SUPERANTISPYWARE.EXE SSUPDATE.EXE2. The history of "Allowed Activity" shows the following for SUPERAs: Reason Application Remote Host Re ... Direction Pr... Undefined Rule SSUPDATE **** HT Outbound T Undefined Rule SUPERANT **** HT Outbound T3. Notice that all of these are "Outbound", nowhere does it show an "inbound". I would have thought that an update would be "inbound"?.I have attempted to uninstall Outpost in order to re-install, but are also having problems with this.I have tried to join the Forum at Agnitum in an effort to get some expert advice from members but, my goodness!, I have never before exp. such a user-unfriendly forum such as those guys. AfterI received the confirmation e-mail, which I clicked as requested, I tried to access the forum. On myvery first attempt, and before I even had the opp. to enter my log-in details, I received a notice on screen that I have been banned, for life!, because I have been identified as a "spammer". The ironyof this is that I do not even do any marketing on the Internet and have absolutely no reason whatsoever to spam the board, or anyone. They have branded me as a spammer without anyreason at all. "Weird" does not even come close to describing that setup.I have always been assisted by the experts at our Best Techie forum and would really appreciate your advice on this matter.Thanks.Gerry Quote Link to post Share on other sites
rhema7 Posted December 18, 2008 Report Share Posted December 18, 2008 Since Agnitum has banned you for life return the favor ban them. Comodohttp://www.personalfirewall.comodo.com/dow...d_firewall.htmlI think you will be impressed. Preston Quote Link to post Share on other sites
Gerry Posted December 18, 2008 Author Report Share Posted December 18, 2008 Hi PrestonThanks for the advice.I would love to use Comodo but my problem is that I still use Win 98SE on thisPC. This is not suitable for Comodo.Agnitum does not run a forum anymore. It is administered by members only.I think that is where the actual problem originates. My problem remains unresolved.Gerry Quote Link to post Share on other sites
Pete_C Posted December 19, 2008 Report Share Posted December 19, 2008 Well you could try disabling the firewall to do the update.Or you could try removing those entries and putting the firewall back in learning mode and trying to run the update and select always allow when prompted.Or go into the list and see what is being blocked and choose allow on those which are related to SAS. Quote Link to post Share on other sites
Gerry Posted December 19, 2008 Author Report Share Posted December 19, 2008 Thanks for your advice. I will try, and report back.I have also thought of disabling the firewall to do the updates, but have been veryconcerned about the security risk. You don;t think this could be a problem?Gerry Quote Link to post Share on other sites
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