Gerry Posted January 20, 2008 Report Share Posted January 20, 2008 Hi Folks!I would appreciate the advice of the experts on my following problem:1. At present I have AVG Free Build 510 installed on my PC.2. Because I have been exp. some problems with this I want to uninstall this and replace with the latest version (Build 516), which I have already downloaded but have not set-up yet.3. My problem is that I am unable to uninstall the Build 510 version due to a problem. The following error message appears before the uninstall could be finalised:Local machine: installation failed Installation: Error: Action failed for file setup.exe: creating backup.... Access is denied. (5) %DESTINATION% = "C:\Program Files\Grisoft\AVG Free\setup.exe.install_backup", %SOURCE% = "C:\Program Files\Grisoft\AVG Free\setup.exe"4. I would like to know how to resolve this in order to remove Build 510 from my computer. Your assistance in this will be most appreciated.Thanks!Gerry Quote Link to post Share on other sites
irregularjoe Posted January 20, 2008 Report Share Posted January 20, 2008 (edited) Hi Folks!I would appreciate the advice of the experts on my following problem:1. At present I have AVG Free Build 510 installed on my PC.2. Because I have been exp. some problems with this I want to uninstall this and replace with the latest version (Build 516), which I have already downloaded but have not set-up yet.3. My problem is that I am unable to uninstall the Build 510 version due to a problem. The following error message appears before the uninstall could be finalised:Local machine: installation failed Installation: Error: Action failed for file setup.exe: creating backup.... Access is denied. (5) %DESTINATION% = "C:\Program Files\Grisoft\AVG Free\setup.exe.install_backup", %SOURCE% = "C:\Program Files\Grisoft\AVG Free\setup.exe"4. I would like to know how to resolve this in order to remove Build 510 from my computer. Your assistance in this will be most appreciated.Thanks!GerryI have always just gone to AVG and downloaded the latest version. Upon installation it would see an older version and delete it if it needed to. Edited January 20, 2008 by irregularjoe Quote Link to post Share on other sites
Pete_C Posted January 20, 2008 Report Share Posted January 20, 2008 (edited) http://www.grisoft.com/doc/51/us/crp/0/num/288Has many articles on uninstallation issues.How to uninstall AVG (remove it permanently from PC)Click on Start > All Programs > AVG 7.5 > Uninstall AVG Anti-Virus for Windows. If you experience any problems with the uninstallation procedure, please follow the steps below: Download the latest installation file of AVG from Downloads-ProgramsAfter downloading, run this file and choose the Uninstall Product option in the Select Setup Type dialogFinish the uninstallation process Edited January 20, 2008 by Pete_C Quote Link to post Share on other sites
Gerry Posted January 21, 2008 Author Report Share Posted January 21, 2008 http://www.grisoft.com/doc/51/us/crp/0/num/288Has many articles on uninstallation issues.How to uninstall AVG (remove it permanently from PC)Click on Start > All Programs > AVG 7.5 > Uninstall AVG Anti-Virus for Windows. If you experience any problems with the uninstallation procedure, please follow the steps below: Download the latest installation file of AVG from Downloads-ProgramsAfter downloading, run this file and choose the Uninstall Product option in the Select Setup Type dialogFinish the uninstallation processThanks!Will use your advice.Regards.Gerry Quote Link to post Share on other sites
trip1red Posted October 9, 2009 Report Share Posted October 9, 2009 http://download.avg.com/filedir/util/avg_a.../avgremover.exe then install latest version Quote Link to post Share on other sites
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