X-Cannon Posted November 8, 2006 Report Share Posted November 8, 2006 My modem is loosing the connection after about 8 or 9 hours. Its the second time i've seen it happen. How can I fix this problem without calling my ISP?I have a SMC router connected to the modem. XP Pro Quote Link to post Share on other sites
TheTerrorist_75 Posted November 9, 2006 Report Share Posted November 9, 2006 Make sure the modem isn't getting hot. It is out in the open where air can get to it, right? Have a small fan blow on it. Check your phones for static. You may have a bad line or bad filter(s). Do you have portable phones, fax machine or security system connected to the phone line(s)? Any errors in Device Manager for the Ethernet card or USB port (how does it connect to the PC)? If all else fails call your ISP. Quote Link to post Share on other sites
X-Cannon Posted November 9, 2006 Author Report Share Posted November 9, 2006 its not getting hot...the filters are fine...I do have about3 cordless phones but none of them are causing the problem...and not errors with the drivers... It just happens random...Isnt there a program that will monitor my connection and tell me when I have lost a connection...I remember someone talking about such a program once but forget who. and what it was called. Quote Link to post Share on other sites
TheTerrorist_75 Posted November 9, 2006 Report Share Posted November 9, 2006 Why would you need a program to tell you the connection is lost? If one light turns red on my modem then I know the connection has failed. I would say that your problem lies with the ISP if the connection drops after 8 hours of use. Quote Link to post Share on other sites
JDoors Posted November 10, 2006 Report Share Posted November 10, 2006 ... Isnt there a program that will monitor my connection and tell me when I have lost a connection...I remember someone talking about such a program once but forget who. and what it was called. There are programs that will "ping" your ISP occasionally to keep a dial-up connection alive, that's useful for ISP's that would sign you off if they did not detect any activity. Are you on dial-up? DSL works differently and ISP's (far as I know) never sign you off, so such programs would be little or no use for you. I'd suspect the line or filter noise previously mentioned (the noise would confuse the data stream and could eventually cause the connection to be lost). Pick up the phone, dial a "1" and listen for excessive noise (should be no static, any hum should be barely audible). Try another filter (you probably have more than one in your home, switch them out). Quote Link to post Share on other sites
lefty1953 Posted November 13, 2006 Report Share Posted November 13, 2006 My modem is loosing the connection after about 8 or 9 hours. Its the second time i've seen it happen. How can I fix this problem without calling my ISP?I have a SMC router connected to the modem. XP ProIf you are using Dial-up and it disconnects you might try setting your E-mail program to check for e-mail every 5 minutes or so. As long as the ISP goes, they will disconnect you if there isn't any activity on the line for any period of time. If your on-line for 8-9 hours at a time, I would think you needed a break anyway. Quote Link to post Share on other sites
Sir_Siddy Posted November 13, 2006 Report Share Posted November 13, 2006 If you are on DSL or Cable is proabably your ISP. Mine goes through tempermental times every few weeks or so and when I call up the ISP they always say they are upgrading something here or there and service will be up as soon as possible. If this is only your second time, dont worry about it too much. Quote Link to post Share on other sites
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