Recommended Posts

My PC wouldn't shut off the other night and now it won't allow me to go to Windows upadate to get new updates. It gives me an error about the web site. I tried checking my Automatic updates and it won't load. My PeoplePC program will connect to the internet but the main screen gets an error and closes. I can still use the internet by loading IE. I have AVG updated and ran it in Safe mode. I tried SFC /scanonce and scannow. I haven't downloaded anything for over a year. Nothing installed that I know of. Grand kids might have. Last week of so I got about 8 updates with no problem. I tried system restore and went back a week with no luck. Any Ideas?

Link to post
Share on other sites
have you been to start- control panel-sys-automatic updates

and see if updates are turned on to auto

or turned off

marty

Yes I checked it out from the control panel under Security Center. It is on but if I click on it, it does nothing, no option to change it. Looks like I need to reinstall everything once again. I am thinking the Grand Kids did something, so I might as well Restore the whole system.

Link to post
Share on other sites
I just remembered I downloaded 5 updates on the 12th. That is when I first got my problems. Should I remove those updates?

Might be worth removing them, rebooting, and then download/reinstall them again. You might have gotten a bad or partial install of one of the files.

Link to post
Share on other sites

I would also try following the instructions Here before doing a full reinstall. It's possible the g-kids installed some malicious toolbar or something, then decided to try and remove it but it may have injected a line into your TCP/IP stack that's causing some issues still.

Posting a HijackThis log into the Malware Removal Forum is important to make sure this is not malware related.

Link to post
Share on other sites

I just remembered I downloaded 5 updates on the 12th. That is when I first got my problems. Should I remove those updates?

Might be worth removing them, rebooting, and then download/reinstall them again. You might have gotten a bad or partial install of one of the files.

The only thing is, I can't use the update site.

Note: other symptoms are: If I don't log on right away to the PC it defaults to a screen I never seen before and I have to log off when I never logged on before I get the correct screen to log on. Then It looks like the old shut down or restart screen when I try to shut down. What I mean by that is it looks like the pull down screen that Win98 has and not the 3 buttons to choose from. When I try to log onto the Net, my log on screen gives me an error. ANd then it wants to send the error to Microsoft. The program I log on with is called Bartshell.exe

Link to post
Share on other sites

Update!

After a day of trouble shooting I just reformatted the drive and reinstalled. Runs fine now.

I did learn one thing in case you might want to take a note of it.

Earth link(includes PeoplePC) Toolbars with the Pop-up blocker stopped me from using the Windows Update.Even after I reinstalled most everything I couldn't get on. I e-mailed Microsoft and they told me about the Pop-up blockers and some other things like Norton that causes errors. I disabled the pop-up blocker and it works.

Link to post
Share on other sites

good one lefty

glad your up and going magain

thats ahandy tip about the popups

ive had it happen to me but mine is different

i have my cookies to prompt

and when i get a prompt i reject it and it goes to a block box

and i have to go in and remove that appli

to access it but i prefer it that way

i block every thing that prompts

at the end of the day

i can go in and remove them all and start again

that way i dont get much

bad stuff

it isnt a hundred percent

95 percent is better than nothing

again good one

marty

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...