Hello welchyworm, Let's get started. You may want to print this out. STEP 1: You are currently using HijackThis from a temporary directory, this can cause problems. HijackThis creates backups, these are needed in case of any recovery issues. Please create a directory on your C:\ drive called C:\HJT, download and unzip HijackThis into that directory. Run the program from that directory from now on. STEPS For Creating Folder 1. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT. 2. Download HijackThis to the new folder: 3. Double Click on 'Hijack