Nerelda

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Posts posted by Nerelda

  4. A Tech Support Classic

    in Open Chat

    Posted

    Ok, so my grandmother had been trying to install the software for Earthlink on her laptop (Windows XP Home) and sign up with a CD she got in the mail. Well after trying unsuccessfully for several days, she calls me to say she can't seem to sign up. She had installed the software and entered in all the information they requested, then when trying to send it, she keeps getting an error message. (of course I couldn't get her to tell me what the error message was.)

    So today I go over there to see what I can do for her and get her set up before things get really violent with the school work. Well after taking a quick look around, I see she did indeed properly install the software and all data was entered as it should, but would not send for some reason. Taking a swift look to see that the phone line is fully inserted, I notice the jack is empty, so I ask her about this. She tells me she HAD it plugged in while she was trying to sign up before, but had to unplug it so she could take the laptop with her to her sewing class.

    Well I plug the phone line back in, and try to resend the data, only to get the same error message. At this point, I was thinking it's something to do with the modem....maybe it was turned off in the device manager at one time or something. Well everything I tried didn't work. So finally I go back to thinking there's something wrong with the line. I unplug it from the computer and test it on her phone....no dial tone??? Ok, so then I plug it back into the laptop and begin to follow the line to the wall to see if maybe it was a bad wiring in the wall.....

    So I'm pulling and pulling to get to the end of the "slack" of the wire, and get to where the end of the line is......when I see the end of the line, I cried a laughing fit.......IT WASN'T EVEN PLUGGED INTO THE WALL!!!!!

    LMAO

    Ok, so I just thought you all would like a good classic laugh.

    Later!

  7. Windows Support Board Suggestion

    in Comments & Suggestions

    Posted

    lots of good ideas and feedback coming through.

    For the google search, maybe in the sticky, it should say something like "Once you have followed all these steps and still seem to be having trouble with your computer, try to search the problem in google. Most questions are simply answered this way. If none of this helps you, and our gracious experts seem to be of no help, it could simply be an ID-10-T error. Google It!" :D

  13. Windows Support Board Suggestion

    in Comments & Suggestions

    Posted

    My suggestion for the windows support board is that we have a sticky thread there for the best ways to clean up your system if it is lagging. This sticky, I believe, should include the following: (If I forget any, please feel free to let me know)

    1) cleaning out cache, temp and cookies

    2) defragging

    3) a link to the spyware info thread

    4) windows updates

    5) running your AV

    6) keeping your programs updated

    Basically what I'm suggesting this sticky be about is the basic maintenace to keep one's computer running smoothly. I'm sure we will start getting those repetative questions about their computer slowing down and such. This way we can just refer them to the sticky, and hopefully it will keep those kinds of repetative questions from being so overwhelming.

  14. Spyware/adware Removal Board Suggestion

    in Comments & Suggestions

    Posted

    Ok, I didn't see this suggested by anyone else, but if it was and I missed it, my apologies.

    What I'm suggesting is that we have a sticky in the spyware/adware removal board about the most common ways to remove spyware (such as what are the best programs to use, reminding them to not just rely on one, and tips on how to set up each program for maximum protection; also a link to that information I've seen in several places "How did I get infected in the first place").

  15. Backing Up Files On Microsoft Xp Home

    in Windows 10, 8, 7, Vista, and XP

    Posted

    Hey Wayne, that's a good question I'm sure many people might ask the same the. If you are going to do a fresh reinstall, you do not need to disconnect any of the drives or anything. When you put in the CD to install XP, it will give you the option of which partition (or drive) you would like to install XP to. Then when it goes to do the format, it will only format the partition (or drive) you have selected.

    As with any reformat though, make sure you have hard backup copies of all the files on the secondary drive as well; just in case something should happen during the format/installation.

    Nerelda

  21. How Did You Get Your Name?

    in Open Chat

    Posted

    Mine is actually a Drow name (dark evil elves) that I came across when looking for a name for my Drow character which I created for Darkon (a medieval war-gaming club much like SCA). It's the only Drow name that I really felt fit me and my character. After a few months, I just kinda fell in love with the name and have been using it almost everywhere I go online.

    It's also taken me a while to find an avatar and sig image that I felt matched just as perfect.

    Darkon's website for any who are interested - Darkon.org

  25. Edit Messages

    in Open Chat

    Posted

    I whole-heartedly agree with you. I have having to sit here and wait that minute to edit my posts. There have been several times where I've accidentall hit the enter button before I was done, and had to sit here, mumming the jepoardy tune til I can go back and edit.