flashh4

Ok, i want you to go to Control panel, add/remove programs and delete/uninstall Malwarebytes ! I am gonna have you download & run it again !! 1. You can download Malwarebytes Anti-Malware Free from the below link, then double click on it to install this program. MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK >>> http://www.malwarebytes.org/mbam-download.php <<< On the Scanner tab, select Perform quick scan and then click on the Scan button to start scanning your computer. (This link will open a download page in a new window from where you can download Malwarebytes An

Click delete all !! You should get a new log for me !

When you open it does it look like this ?? You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image. Make sure that everything is Checked (ticked) and click on the Remove Selected button.

That is your scan log, what i need you to do is place a check beside everyone on the left in the small boxes, then select the "remove selected" button !!

Thanks for the OTL logs, while i look them over if you look above you will see my other post about the Malwarebytes scan, please do that post next while i find everything that needs removed in the OTL scan ! Thanks Chuck

bigodude, i need you to open Malwarebytes & look in the logs tab and see if your scan log is there if it is place a check beside everything it found, then click the "Remove Selected" button, then post that log back here ! Also look in control panel. add/remove and uninstall >>> OptimizerPro Thanks Chuck

Not unless it gets those pop-ups but i thnk we got rid of those !! You let me know, ok ! if not we can do some more checking !! Congratulation you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. This is my standard "All Clean Speech." You may have some already installed, these are just recommendations ! Here are some tips to reduce the potential for spyware infection in the future: Make your Internet Explorer more secure - This can be done by following thes

Hi, ok that looks good, lets do some clean up & see how it's running & if you have any problems we need to fix ! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. Reboot, then let me know how it's runn

Congratulation you are clean !!! Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. This is my standard "All Clean Speech." You may have some already installed, these are just recommendations ! Here are some tips to reduce the potential for spyware infection in the future: Make your Internet Explorer more secure - This can be done by following these simple instructions: *From within Internet Explorer click on the Tools menu and then click on Options. *Click once on the Securit

Great now lets clean up some of the programs/tools & see how it runs !! Clean up with OTL Right-click OTL.exe and select " Run as administrator " to run it. This will remove all the tools we used to clean your pc. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CleanUp! button Say Yes to the prompt and then allow the program to reboot your computer. You can now delete any tools we used if they remain on your Desktop. Reboot & let me know how its running and what you think !!!! It should speed up

Good job egan, now the OTL fix Log please !! Chuck

Good morning wyomingmommyof2, ok lets remove a bunch from the OTL scan ! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . text box of the OTL tool/program ! Start with and include the colon plus :OTL :OTLIE - HKLM\..\SearchScopes,DefaultScope =IE - HKLM\..\

Great egan, looks like the infection is gone from the RougeKiller log ! Some get very hard to remove !!! Reading threw those logs makes the eyes real tired, Now lets do the OTL cleaning !! We need to Run an OTL fix !! Warning This fix is only relevant for this system and no other, using on another computer may cause problems. Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot * Double-click OTL.exe to start the program. * Copy and Paste the following code into the . text box of the OTL

Egan thanks for the log ! I have to warn you about P2P programs >>> FrostWire is a peer-to-peer sharing program for the Gnutella and BitTorrent protocols. There were also signs of frostwire, bearshare, limewire and kazaa, one of these is where you caught the bad infection from ! This is where a major amount of virus comes from ! P2P Warning There are signs of one or more P2P (Person to Person) File Sharing Programs on your computer. Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect to bec

Sorry for the delay but it's been real busy today !! Go here & download the free version Malwarebytes & run it with my instructions above !! http://www.malwarebytes.org/mbam-download.php Post that log next ! NEXT Download OldTimer to your desk top ! Links: http://oldtimer.geekstogo.com/OTL.com http://oldtimer.geekstogo.com/OTL.scr If you already have a copy of OTL delete it and use this version. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). * Double click OTL.exe to launch the program. * Check the following. o Scan

Hi egan, lets get rid of the infection that RogueKiller found !! If you have the OTL log go ahead & post it also !! Open RogueKiller : * Quit all programs that you may have started. * Please disconnect any USB or external drives from the computer before you run this scan! * For Vista or Windows 7, right-click and select "Run as Administrator to start" * For Windows XP, double-click to start. * Wait until Prescan has finished ... * Then Click on "Scan" button * Wait until the Status box shows "Scan Finished" * click on "delete" * Wait until the Status box shows "Deleting Finished" *

Looks like it removed a bunch ! Now post the Malwarebytes log !! Thanks Chuck

Run these for me & post the logs !! Please download Junkware Removal Tool and save to your desk top. Shut down your protection software now to avoid potential conflicts. * Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". * The tool will open and start scanning your system. * Please be patient as this can take a while to complete depending on your system's specifications. * On completion, a log (JRT.txt) is saved to your desktop and will automati

You can type here asking questions or make comments !! Chuck

Howdy bigodude60 and welcome to BestTechie !!! My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer. Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !! If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !! Do Not Remove anything or run any tools/programs until advised to do so ! Perform all actions in the order given. Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it ma

Looks good so far, i know there will be some we will need to remove in the OTL log !! Thanks Heather !!

Just work on these as your time permits, they don't have to be done all at one setting !! What ever works for you time wise ! Chuck

Thanks Wyomommy, i think we need to look a little deeper, i want to make sure we get those pop-ups stopped !! ! Security Check Please download and save SecurityCheck.exe to your Desktop from one of the links below. Link 1 >>> http://screen317.spywareinfoforum.org/SecurityCheck.exe. Link 2 >>> http://screen317.changelog.fr/SecurityCheck.exe * Double click SecurityCheck.exe and follow the onscreen instructions inside the black box. * A Notepad document should open automatically called checkup.txt * Please post the contents of that document in your next repl

Hey wyomommy, not real bad but stuff that needed removed ! I will have more for you after i get the Malwarebytes log ! Thanks Chuck

Hi egans, i need you to run Malwarebytes again make sure you place a check in the box beside everything it finds, then click REMOVE SELECTED & post the log here if you can !!! Then Next: Run RogueKiller IMPORTANT: Do not reboot your computer if at all possible otherwise the malware will reactivate and you will have to run RogueKiller again Download RogueKiller to your desktop. >>> http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe close all running programs for Windows Vista/Seven, right click -> run as administrator, for XP simply double-click on RogueKille