RescueRenee

Ok, done with all that. I got a "No Reports Available" message when AVG finished scanning.

Ok, I'm downloading AVG now. I'll follow your instructions and reply when done. Not sure how long it will be since dial up really sucks when it comes to downloading something.

Ok, I have AdAware...is it not sufficient? I will download the AVG if I need to. I also have Spybot S&D. Anyway, I am in the midst of downloading the SP2 update for windows at the moment....do I need to cancel it and go ahead and d/load AVG?

Now I've rebooted, and still getting the same error message. Is there anything further I can do?

I've tried running it three times and it keeps telling me there was an error : "An error has occurred downloading Panda ActiveScan. Please repeat the process. If the error occurs again, restart your system and try again" I'll reboot and try one more time. Renee

ActiveScan keeps telling me there was an error downloading and to repeat the process. I've gotten this twice...will try again.

I copied and pasted into notepad when I ran it and saved the notepad file...that's what I copied and pasted from there. Is there some way to see the log from that day? I looked in the folder, but see no way to bring it back up. Should I run it again?

Sorry it took me so long to reply. I am downloading now from Panda's website. Of course, on dial up, it will take awhile. In the meantime, here is the log you asked for. SmitFraudFix v2.128 Scan done at 17:42:31.06, Fri 12/08/2006 Run from C:\Documents and Settings\Owner\Desktop\fraudfix\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_L

Wonderful! The flashing thingy is gone!! My desktop picture is also gone, but I fixed that. You're a doll for helping me! Thank you so much!!! Oh, I have one other question...when I start up windows, and right after I click on my account, I get an error message that says "Your system has no paging file, or the paging file is too small. To fix this problem......." I have done what it says to do, but I still get that message every time. Any ideas?

Sorry, 'bout that....got it this time.... SmitFraudFix v2.128 Scan done at 9:48:08.60, Fri 12/08/2006 Run from C:\Documents and Settings\Owner\Desktop\fraudfix\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WI

I saved the zip file to a folder on the desktop then opened it and double clicked the file you said...is that what you meant for me to do? Sorry, I'm really lost when it comes to these kinds of problems. *sigh*

I'm not sure if I understood correctly, but I did not see where to select option#1 when I double clicked smitfraudfix.cmd. When I clicked on it, I got a red box that tells me "Fichier Process.exe absent! Process.exe file missing! Press any key to continue" Did I do something wrong? Renee

Hi! I'm new here and I hope someone can help me. I usually try to fix things myself, but this is over my head. I have my logfile below. Brief description of my problem: About 2 weeks ago, my son was on the computer and when I came back into the room, I had a blue screen that said "UNMOUNTABLE_BOOT_VOLUME" and a bunch of other stuff. Everytime I tried to restart, I had to turn it off instead of shutting it down and then no matter what I did, it went right back to the blue screen. I did some googling and tried booting from the disk. I was able to finally get back into the computer. I tho