rmurphy

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Posts posted by rmurphy

  1. Please download Malwarebytes' Anti-Malware from Here or Here

    Double Click mbam-setup.exe to install the application.

    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    -Ryan

  2. 1. Please open Notepad

    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    File::

    C:\Documents and Settings\Dialtech\My Documents\Music Downloads\wheeping josh groban.mp3

    Folder::

    C:\Program Files\InternetSoftware\

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    CFScript.gif

    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

    • Combofix.txt
    • A new HijackThis log

    and let me know how the computer is running.

    -Ryan

  3. That looks good. Let's see if this detects anything.

    == Clear Temporary Files ==

    Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Close all Internet Explorer, Firefox, and Opera windows before continuing.
      Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    == Clear System Restore==

    Let's make a new restore point and clear the others:

    • Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.
      Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Please do this for each hard drive that you have connected to the computer

    Please reboot your computer before continuing.

    == Kaspersky Web Scanner ==

    Please do an online scan with Kaspersky WebScanner

    You will need to use Internet Explorer to do this

    Click on Accept

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.

    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT

    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:

      • Extended (if available otherwise Standard)

      • Scan Options:

      • Scan Archives
        Scan Mail Bases

      [*]Click OK

      [*]Now under select a target to scan:

      • Select My Computer

      [*]This will program will start and scan your system.

      [*]The scan will take a while so be patient and let it run.

      [*]Once the scan is complete it will display if your system has been infected.

      • Now click on the Save as Text button:

      [*]Save the file to your desktop.

      [*]Copy and paste that information in your next post.

    == Request Logs ==

    Please post the log from the Kaspersky scan, along with a new HiJack This log, and let me know how the computer is running.

    -Ryan

  4. Go to Microsoft's website => http://support.microsoft.com/kb/310994

    Select the download that's appropriate for your Operating System.

    Download the file & save it as it's originally named, next to ComboFix.exe.

    Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

    Please do not reboot your machine until we have reviewed the log.

    I would also like to see an Uninstall List:

    • Open HijackThis, click Config, click Misc Tools
      Click "Open Uninstall Manager"
      Click "Save List" (generates uninstall_list.txt)

    -Ryan

  5. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Please download ComboFix from Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

      -----------------------------------------------------------

      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

        -----------------------------------------------------------


    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

    [*]Double click on combofix.exe & follow the prompts.

    [*]When finished, it will produce a report for you.

    [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    -Ryan

  6. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Please download ComboFix from Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

      -----------------------------------------------------------

      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

        -----------------------------------------------------------


    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

    [*]Double click on combofix.exe & follow the prompts.

    [*]When finished, it will produce a report for you.

    [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    -Ryan

  7. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Sorry for the delay in getting to your post; the malware forum on any reputable website are often overloaded with requests for help.

    While I don't see any malware int he HiJackThis log, it is not a definitive sign that your computer is clean. We'll run a couple of scans to make sure that there isn't any.

    Please download Deckard's System Scanner (DSS) and save it to your Desktop.

    • Close all other windows before proceeding.
    • Double-click on dss.exe and follow the prompts.
    • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

    -Ryan

  8. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Please download ComboFix from Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

      -----------------------------------------------------------

      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

        -----------------------------------------------------------


    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

    [*]Double click on combofix.exe & follow the prompts.

    [*]When finished, it will produce a report for you.

    [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    -Ryan

  9. That looks good. Let's see if this picks anything up.

    == Clear Temporary Files ==

    Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Close all Internet Explorer, Firefox, and Opera windows before continuing.
      Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    == Clear System Restore==

    Let's make a new restore point and clear the others:

    • Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.
      Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Please do this for each hard drive that you have connected to the computer

    Please reboot your computer before continuing.

    == Kaspersky Web Scanner ==

    Please do an online scan with Kaspersky WebScanner

    You will need to use Internet Explorer to do this

    Click on Accept

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.

    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT

    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:

      • Extended (if available otherwise Standard)

      • Scan Options:

      • Scan Archives
        Scan Mail Bases

      [*]Click OK

      [*]Now under select a target to scan:

      • Select My Computer

      [*]This will program will start and scan your system.

      [*]The scan will take a while so be patient and let it run.

      [*]Once the scan is complete it will display if your system has been infected.

      • Now click on the Save as Text button:

      [*]Save the file to your desktop.

      [*]Copy and paste that information in your next post.

    == Request Logs ==

    Please post the log from the Kaspersky scan, along with a new HiJack This log, and let me know how the computer is running.

    -Ryan

  10. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Sorry for the delay, the malware forum is a bit busy.

    Your issues don't sound like malware, but let's run a few scans just to make sure.

    Please download Deckard's System Scanner (DSS) and save it to your Desktop.

    • Close all other windows before proceeding.
    • Double-click on dss.exe and follow the prompts.
    • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

    -Ryan

  11. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Sorry for the delay, the malware forum is a bit busy.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

      -----------------------------------------------------------

      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

        -----------------------------------------------------------


    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

    [*]Double click on combofix.exe & follow the prompts.

    [*]When finished, it will produce a report for you.

    [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    -Ryan

  12. == Clear Temporary Files ==

    Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Close all Internet Explorer, Firefox, and Opera windows before continuing.
      Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    == Clear System Restore==

    Let's make a new restore point and clear the others:

    • Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.
      Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Please do this for each hard drive that you have connected to the computer

    Please reboot your computer before continuing.

    == Kaspersky Web Scanner ==

    Please do an online scan with Kaspersky WebScanner

    You will need to use Internet Explorer to do this

    Click on Accept

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.

    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT

    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:

      • Extended (if available otherwise Standard)

      • Scan Options:

      • Scan Archives
        Scan Mail Bases

      [*]Click OK

      [*]Now under select a target to scan:

      • Select My Computer

      [*]This will program will start and scan your system.

      [*]The scan will take a while so be patient and let it run.

      [*]Once the scan is complete it will display if your system has been infected.

      • Now click on the Save as Text button:

      [*]Save the file to your desktop.

      [*]Copy and paste that information in your next post.

    == Request Logs ==

    Please post the log from the Kaspersky scan, along with a new HiJack This log, and let me know how the computer is running.

    -Ryan

  13. 1. Please open Notepad

    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    File::

    C:\Users\Syke360\AppData\Local\Temp\geBtSIyW.dll

    C:\Users\Syke360\AppData\Local\Temp\vwfwcbot.dll

    C:\Users\Syke360\AppData\Local\Temp\fgnfqeeh.dll

    C:\Windows\System32\coh.cache

    Registry::

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

    "MSServer"=-

    "58004740"=-

    "BM5b3374dc"=-

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    CFScript.gif

    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

    • Combofix.txt
    • A new HijackThis log.

    -Ryan

  14. Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s)

    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\Syke360\AppData\Local\Temp\geBtSIyW.dll,#1

    O4 - HKCU\..\Run: [58004740] rundll32.exe "C:\Users\Syke360\AppData\Local\Temp\vwfwcbot.dll",b

    O4 - HKCU\..\Run: [bM5b3374dc] Rundll32.exe "C:\Users\Syke360\AppData\Local\Temp\fgnfqeeh.dll",s

    Close all open windows except for HiJack This and click fix checked.

    Reboot your computer.

    Please rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. :)

    -Ryan

  15. Please download Malwarebytes' Anti-Malware from Here or Here

    Double Click mbam-setup.exe to install the application.

    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Full Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.

    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

    -Ryan

  16. Please rename HiJackThis before completing the following directions.

    1. Please open Notepad

    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    File::

    C:\Users\Syke360\AppData\Local\Temp\lbrmwlci.dll

    C:\Users\Syke360\AppData\Local\Temp\fgnfqeeh.dll

    C:\Users\Syke360\AppData\Local\Temp\xxyyaBqo.dll

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    CFScript.gif

    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

    • Combofix.txt
    • A new HijackThis log.

    -Ryan

  17. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

      -----------------------------------------------------------

      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

        -----------------------------------------------------------


    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

    [*]Double click on combofix.exe & follow the prompts.

    [*]When finished, it will produce a report for you.

    [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    -Ryan

  18. I didn't see anything out of the ordinary, but let's see what this picks up...

    == Clear Temporary Files ==

    Please download ATF Cleaner by Atribune.

    This program is for XP and Windows 2000 only

    • Close all Internet Explorer, Firefox, and Opera windows before continuing.
      Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.

    If you use Firefox browser

    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.

    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    == Clear System Restore==

    Let's make a new restore point and clear the others:

    • Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.
      Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Please do this for each hard drive that you have connected to the computer

    Please reboot your computer before continuing.

    == Kaspersky Web Scanner ==

    Please do an online scan with Kaspersky WebScanner

    You will need to use Internet Explorer to do this

    Click on Accept

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.

    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT

    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:

      • Extended (if available otherwise Standard)

      • Scan Options:

      • Scan Archives
        Scan Mail Bases

      [*]Click OK

      [*]Now under select a target to scan:

      • Select My Computer

      [*]This will program will start and scan your system.

      [*]The scan will take a while so be patient and let it run.

      [*]Once the scan is complete it will display if your system has been infected.

      • Now click on the Save as Text button:

      [*]Save the file to your desktop.

      [*]Copy and paste that information in your next post.

    == Request Logs ==

    Please post the log from the Kaspersky scan, along with a new HiJack This log, and let me know how the computer is running.

    -Ryan

  19. Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

      -----------------------------------------------------------

      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

        -----------------------------------------------------------


    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

    [*]Double click on combofix.exe & follow the prompts.

    [*]When finished, it will produce a report for you.

    [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    -Ryan