garmanma Posted June 29, 2006 Report Share Posted June 29, 2006 (edited) I'm working on my daughter's computer that has XP Pro on it. It has Spyware Guard, Spyware Blaster, AVG, Zone Alarm installed and updated. She also uses the Yahoo toolbar. M$ Messenger is turned off. I've done a few different online virus scans, and ran both Adaware and Spybor S&D. While I've gotten rid of most of the pop-ups, I still have one that continues to show up. I'd appreciate any help to get rid of this. Could it be something in the registry? Should I post a Hijack This log?ThanksMark Edited June 29, 2006 by garmanma Quote Link to post Share on other sites
Matt Posted June 29, 2006 Report Share Posted June 29, 2006 Should I post a Hijack This log? Quote Link to post Share on other sites
garmanma Posted June 29, 2006 Author Report Share Posted June 29, 2006 Should I post a Hijack This log?Yes, please Post a HJT log in the Malware Removal forum, and an analyst will be around to assist you. Quote Link to post Share on other sites
blim Posted June 30, 2006 Report Share Posted June 30, 2006 As far as I can see, garmanma, you did NOT post in the wrong forum! Yup, you got referred to the Malware forum, but I would have posted here first and many others would have, too--because who knows, maybe it wasn't a malware thing. Y'done good, no need to apologise Besides, I've had more posts of mine moved because deciding which forum to post a question is the hardest part of presenting the question! Liz Quote Link to post Share on other sites
martymas Posted June 30, 2006 Report Share Posted June 30, 2006 hi garmanmayou say youve disabled messengerbut did you disable alerta in serviceswhich is a part of messenger that is where all the popups come from not fromthe actual messenger.microsoft used elerta to alert users on different innovationsbut some one exploited it and found a way tosend popups to the users try disabling alerta and see if that helps tho,some one suggested highjack investigate that as wellmarty Quote Link to post Share on other sites
garmanma Posted July 2, 2006 Author Report Share Posted July 2, 2006 hi garmanmayou say youve disabled messengerbut did you disable alerta in serviceswhich is a part of messenger that is where all the popups come from not fromthe actual messenger.microsoft used elerta to alert users on different innovationsbut some one exploited it and found a way tosend popups to the users try disabling alerta and see if that helps tho,some one suggested highjack investigate that as wellmarty Quote Link to post Share on other sites
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