Scorpio9415 Posted June 21, 2006 Report Share Posted June 21, 2006 My PC has been hijacked by www.sweepstakes.com. When I go to a website I am unwillingly getting redirected to www.sweepstakes.com. I have run Spybot, Adaware, Ewido Anti-Mmalware & Windows Defender-none of these have fixed the problem which leads me to believe it might be difficult to get this off my PC. I really need some help. The redirects are starting to drive me crazy. Any assistance that can be provided would be appreciated. My hijack log is as follows: Logfile of HijackThis v1.99.1 Scan saved at 1:27:57 PM, on 6/18/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\System32\drivers\CDAC11BA.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\System32\nvsvc32.exe C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\HP\KBD\KBD.EXE C:\windows\system\hpsysdrv.exe C:\Windows\system32\HpSrvUI.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\WINDOWS\MXOALDR.EXE C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2P1.EXE C:\program files\common files\system\mplay64.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\windows\system32\pumd.exe C:\program files\common files\system\ms2src.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Washer\washer.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\hp center\137903\Program\BackWeb-137903.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Windows Defender\MsMpEng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\O1EF45IV\hijackthis[1]\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4.hpwis.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us4.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us4.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.charter.com/welcome/welcome.asp O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [sSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs" /args //b startupdelay O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [EPSON PictureMate] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2P1.EXE /P17 "EPSON PictureMate" /O6 "USB001" /M "PictureMate" O4 - HKLM\..\Run: [MPlay64] c:\program files\common files\system\mplay64.exe /noerrorinfo O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [pumd] c:\windows\system32\pumd.exe /nocomm O4 - HKLM\..\Run: [ms2src] c:\program files\common files\system\ms2src.exe /install O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [NAV CfgWiz] "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Owner" O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe" O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\PCHButton.exe O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0 O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon/download/tgctlins.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1269/ftp.../v6/brix6ie.cab O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.photoworks.com/pixami/BPImageEditor.cab O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4018/ftp...23/cpbrkpie.cab O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4003/ftp...20/cpbrxpie.cab O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?319 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe Link to post Share on other sites
Matt Posted June 21, 2006 Report Share Posted June 21, 2006 Hello and Welcome to Besttechie!Please print out all directions given, for use if/when you cannot access this page.Please locate the HiJackThis icon and right click it. Select Rename. Change it's name to 19328.Next, Open HijackThis, click Config, click Misc ToolsClick "Open Uninstall Manager"Click "Save List" (generates uninstall_list.txt)Click Save, copy and paste the results in your next post.Jotti File Submission:Please go to Jotti's malware scanCopy and paste the following file path into the "File to upload & scan"box on the top of the page:C:\windows\system32\pumd.exe[*] Click on the submit button[*] Repeat those steps for the following file as well: C:\program files\common files\system\ms2src.exe[*] Please post the results of both scans in your next reply.Please go here to upload a suspicious file for analysis. Enter your username from this forumEnter the following files to submit: C:\windows\system32\pumd.exe and C:\program files\common files\system\ms2src.exeIn the comments, enter Upload Requested by MattClick on Send FileSo, post back with the Uninstall List, the 2 Jotti Scan Results, and a new scan from the renamed HJT.Matt Link to post Share on other sites
Matt Posted July 11, 2006 Report Share Posted July 11, 2006 Inactive topic...If you still need help on this problem, contact me or one of the Moderators to re-open this up.Topic closed. Link to post Share on other sites
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