Ie Problems - Please Help ![INACTIVE]

mindwaste · May 30, 2006

Hey guys i have a weird problem, my internet explorer opens every page and runs perfectly fine but when i goto sites which require login like (gmail, hotmail, yahoo, orkut) they dont open... hotmail opens but when i type my login info it just goes to a "Internet Explorer cannot display the webpage" ... gmail/orkut/yahoomail dont even open... i dont get it.. when i use firefox they all work fine... i installed the new internet explorer beta .. but still the problem persists... any help would be greatly appreciated ! thanks in advance guys ! here is my hijack this log:

Logfile of HijackThis v1.99.1

Scan saved at 8:15:02 PM, on 5/29/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\System32\DSentry.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Messenger Plus! 3\MsgPlus.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\McAfee.com\VSO\mcvsshld.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\McAfee.com\VSO\oasclnt.exe

C:\WINDOWS\system32\rtpsys32.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

c:\program files\mcafee.com\agent\mcdetect.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\system32\UAService7.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\svchost.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\cidaemon.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Home\My Documents\sunnys stuff\downloads\Adware removal\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gdqpxiovhpiazo.com/FE4m9oMOcXEl...jA5TrmH5EB3.php

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=552...cid={SUB_CLCID}

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=:0

O1 - Hosts: entry should be kept on an individual line. The IP address should

O1 - Hosts: 102.54.94.97 rhino.acme.com # source server

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1A29E4E0-69FC-AA55-4EA7-3D4B9F578995} - (no file)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: IeMonitor - {8170D7DC-BDD6-461e-88EB-F047257898C9} - C:\Program Files\Conceiva\DownloadStudio\DLMonitr.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll

O4 - HKLM\..\Run: [bCMSMMSG] BCMSMMSG.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask

O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime

O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE

O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe

O4 - HKLM\..\Run: [rtpsys32] C:\WINDOWS\system32\rtpsys32.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: (no name) - {4D0C4820-53F7-4d79-A2E1-5252683CF69C} - C:\Program Files\Conceiva\DownloadStudio\DownloadStudio.exe

O9 - Extra 'Tools' menuitem: &DownloadStudio - {4D0C4820-53F7-4d79-A2E1-5252683CF69C} - C:\Program Files\Conceiva\DownloadStudio\DownloadStudio.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Active Whois - {BAB9A4F4-C201-4fcf-A5D3-BA77BC9FBEB2} - C:\Program Files\Active Whois\ieshow.exe

O9 - Extra 'Tools' menuitem: Active Whois - {BAB9A4F4-C201-4fcf-A5D3-BA77BC9FBEB2} - C:\Program Files\Active Whois\ieshow.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/MsnPUpld.cab?10,0,910,0

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1137012962296

O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O20 - AppInit_DLLs: MsgPlusLoader.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe

O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe

O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe

Matt · May 31, 2006

Jotti File Submission:

Please go to Jotti's malware scan
Copy and paste the following file path into the "File to upload & scan"box on the top of the page:
- C:\WINDOWS\system32\rtpsys32.exe
[*] Click on the submit button
[*] Please post the results in your next reply.

Please download ewido anti-malware it is a free version of the program.

Install ewido anti-malware
When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu

[*]Launch ewido, there should be an icon on your desktop, double-click it.

[*]The program will now open to the main screen.

[*]When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.

[*]You will need to update ewido to the latest definition files.

On the left hand side of the main screen click update.
Then click on Start Update.

[*]The update will start and a progress bar will show the updates being installed.

(the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.

ewido manual updates

Once the updates are installed do the following:

Click on scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

Post back with a new HJT log, the Ewido report, and the Jotti Results.

mindwaste · May 31, 2006

Thank you for your prompt reply. I really appreciate you taking out time to help me with my problem. I followed all the steps you outlined above,

here are the jotti results:

Service

File: rtpsys32.exe

Status: INFECTED/MALWARE

MD5: 3f0350630f02fa9dc141d82d8e25b6f0

Packers detected: UPX

Scanner results

AntiVir Found nothing

ArcaVir Found nothing

Avast Found nothing

AVG Antivirus Found PSW.Generic.YJN

BitDefender Found nothing

ClamAV Found nothing

Dr.Web Found BackDoor.Sakl

F-Prot Antivirus Found nothing

Fortinet Found W32/Cakl.NAA!tr

Kaspersky Anti-Virus Found Backdoor.Win32.Cakl.d

NOD32 Found Win32/Cakl.NAA

Norman Virus Control Found nothing

UNA Found nothing

VirusBuster Found nothing

VBA32 Found Backdoor.Win32.Cakl.d

here is the new Hijack This log:

Logfile of HijackThis v1.99.1

Scan saved at 11:39:53 AM, on 5/31/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\BCMSMMSG.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\WINDOWS\System32\DSentry.exe

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Messenger Plus! 3\MsgPlus.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\McAfee.com\VSO\mcvsshld.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

c:\progra~1\mcafee.com\vso\mcvsescn.exe

C:\Program Files\McAfee.com\VSO\oasclnt.exe

C:\WINDOWS\system32\rtpsys32.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.exe

c:\program files\mcafee.com\agent\mcdetect.exe

c:\PROGRA~1\mcafee.com\vso\mcshield.exe

c:\progra~1\mcafee.com\vso\mcvsftsn.exe

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\system32\UAService7.exe

C:\WINDOWS\System32\MsPMSPSv.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\cidaemon.exe

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\WINDOWS\SYSTEM32\notepad.exe

C:\Program Files\ewido anti-malware\ewidoctrl.exe