Pc Froze, Now Firefox Won't Connect

[Bubba Bob]

This mornin I sat down at my desk, turned on the monitor and tried to move the mouse. However, the computer was frozen. Even Control+Alt+Delete didnt work. I had hit the restart button on the tower. It cut off and started to reboot, but it never got past the Intel (mottherboard) screen. I hit the power button, let it sit for a couple seconds, then turned it on again. This time it booted fine, but now Firefox will NOT connect to the internet. Everything else including IE will though. Ive reinstalled it, but still the same.

Also, when ever I "Restart" my computer it gets stuck at the Intel screen. I have to shut down my computer, then start it to get it to boot up.

Whats the deal?

Edited February 14, 2006 by Bubba Bob

[TheTerrorist_75]

Does it boot into Safe Mode then shutdown/restart okay?

[Bubba Bob]

Does it boot into Safe Mode then shutdown/restart okay?

Thanks for the reply TT.

I solved the boot up issue. When I installed my new HDD i never unplugged my old one. I unplugged it now it boots fine.

FF worked fine in safe mode. So, I guess something must be blocking it?

THe only software firewall I use is window's firewall, and even with it disabled FF wont work.

Here is a list of my running processes.

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

K:\Program Files\Logitech\iTouch\iTouch.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\WINDOWS\system32\CTHELPER.EXE

K:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe

K:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

K:\Program Files\Skype\Phone\Skype.exe

C:\WINDOWS\system32\CTsvcCDA.exe

K:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe

K:\Program Files\Trillian Pro\trillian.exe

C:\WINDOWS\system32\HPZipm12.exe

k:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\system32\wuauclt.exe

Edited February 14, 2006 by Bubba Bob

[TheTerrorist_75]

Nothing in your processes. I quit using Fireflop back at ver. 1.05 so I can't really help there. Is it set as your default browser? Is ZoneLabs allowing it?

[Bubba Bob]

Yes, it is my default browser.

Im not sure why Zone Alarm showed up in the HJT scan, it's NOT running and is no where in my task manager.

[Dragon]

can you post full HJT log, there might be something in there that can help figure out whats going on.

Also to get rid of the ZA entry, navigate to C:\Windows\System32 and delete vsmon.exe

[Bubba Bob]

Hmm. Very Strange.

ALthough I used CodeStuff Starter to stop Zone Alarm from starting up a couple weeks ago, and it didnt show up in my task manager or system tray, it was running.

I went to uninstall it just to be sure it was the problem, and it had to "Shutdown True Vector Monitor" before it could uninstall.

Anyway, that was the problem.

Thanks for the help.

[Dragon]

glad you got it sorted out.

even though codestuff starter stopped it, it couldn't remove the registry entry for vsmon.exe to not run. It's a safety protocol put in place by ZoneLabs to prevent complete shutdown of the service by a malicious code.

[Bubba Bob]

glad you got it sorted out.

even though codestuff starter stopped it, it couldn't remove the registry entry for vsmon.exe to not run. It's a safety protocol put in place by ZoneLabs to prevent complete shutdown of the service by a malicious code.

Ah, screwed by a saftey feature.

Thanks Dragon.