Dankwsc Posted October 10, 2005 Author Report Share Posted October 10, 2005 I will proceed with your instructions this evening, however in step #2 there is a good chance that the computer will freeze when I click on the start button ( even in safe mode) as it has done every time in the past...if this happens is there another way to access the hidden files and folders? Link to post Share on other sites
didom Posted October 10, 2005 Report Share Posted October 10, 2005 You can download en run this script:http://www.kellys-korner-xp.com/regs_edits...hiddenfiles.vbsTo Enable/Disable Show Hidden Files/Folders.... Link to post Share on other sites
Dankwsc Posted October 10, 2005 Author Report Share Posted October 10, 2005 Didom,-Did as you instructed and got to step #4...at that point I ran into a problem...Since this probelm started when my desktop comes up in safe mode I have roughly five seconds to click on something before my computer freezes(this is why it has been so difficult for me to do these things thus far)...therefore I am practically racing to get into the prgram files and by the time I get to the AWS folder it freezes and I cannot delete it...I know the folder is there, so is there any other way to access it, perhaps through command prompts, so I can delete it and finish the rest of your instructions? Thanks for your patience. Link to post Share on other sites
didom Posted October 11, 2005 Report Share Posted October 11, 2005 Please try this through the command prompt:DELTREE C:\Program Files\AWS Link to post Share on other sites
Dankwsc Posted October 11, 2005 Author Report Share Posted October 11, 2005 ok...do I just type delete after that? Link to post Share on other sites
didom Posted October 11, 2005 Report Share Posted October 11, 2005 DELTREE C:\Program Files\AWSThat should delete the whole folder ... Link to post Share on other sites
Dankwsc Posted October 12, 2005 Author Report Share Posted October 12, 2005 When I typed the above in it said:'DELTREE' is not recognizable as an internal or external command, operable program, or batch file.--Please advise Link to post Share on other sites
didom Posted October 12, 2005 Report Share Posted October 12, 2005 Please try this command:del C:\Program Files\AWS\*.* Link to post Share on other sites
Dankwsc Posted October 13, 2005 Author Report Share Posted October 13, 2005 when I entered that in it said:The system cannot find the path specified. Link to post Share on other sites
didom Posted October 13, 2005 Report Share Posted October 13, 2005 Can you get into the C:\Program Files\AWS-folder And then try this command: del *.* Link to post Share on other sites
Dankwsc Posted October 14, 2005 Author Report Share Posted October 14, 2005 No such luck...None of these commands seem to work? Link to post Share on other sites
didom Posted October 15, 2005 Report Share Posted October 15, 2005 Can you see the AWS folder in the Command Prompt? Link to post Share on other sites
Dankwsc Posted October 16, 2005 Author Report Share Posted October 16, 2005 No, not to my knowledge... Link to post Share on other sites
didom Posted October 16, 2005 Report Share Posted October 16, 2005 Ok let's try this:Hello, we are going to run System File Checker, to make sure all of your protected files are not corrupt. The scan will automatically replace any corrupt files that it finds.Reboot into Safe Mode!Click StartSelect RunAt the prompt type sfc /scannow Please note that there is a single space between sfc and /scannow.Typing this will start the program, and a box should appear telling you how much longer the process should take.Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens please make sure that you can view protected files:My ComputerToolsFolder OptionsView"Uncheck" Hide protected operating system files.Then rerun the scan. If this still asks you to put in your windows XP CD, and you do not have the CD (If you bought it preinstalled) post back for more tips, otherwise enter Windows CD.Once the scan is complete:Check your Windows Updates! After using the File Protection Service, you might need to reapply some updates.Please reboot, and let me know if anything has changed.Also, please rehide the protected files:My ComputerToolsFolder OptionsView"Check" Hide protected operating system files. Link to post Share on other sites
Dankwsc Posted October 17, 2005 Author Report Share Posted October 17, 2005 I ran sfc /scannow as you had instructed, however when I pushed enter after typing it in nothing ever happened...I then tried to run it through command prompt and when I typed it in it said:windows file protection could not initiate a scan of protected system files. The specific error code is 0x000006ba [the RPC server is unavailable.Please advise Link to post Share on other sites
didom Posted October 17, 2005 Report Share Posted October 17, 2005 Please look here for a solution:http://support.microsoft.com/?kbid=296241 Link to post Share on other sites
Dan Posted December 7, 2005 Report Share Posted December 7, 2005 Topic Closed because of Inactivity Link to post Share on other sites
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