velda Posted September 27, 2005 Report Share Posted September 27, 2005 I switched from Win98 to XP and was having problems with my printer, someone helped me here and my printer capabilities work great. I tried scanning today tho, and it won't recognize my printer as a scanner. I was able to open my program and and "select twain device" as my scanner, but it said there is no communication (yet there is communication for it to be a printer?????) can anyone help? I've already uninstalled and reinstalled...same thing each time. Thanks Velda Quote Link to post Share on other sites
sethook Posted September 27, 2005 Report Share Posted September 27, 2005 Check out this page .....Did you use these install instructions? Quote Link to post Share on other sites
velda Posted September 27, 2005 Author Report Share Posted September 27, 2005 Yes I did. That is what I was shown before and what I did, when I couldnt' get my printer to work. It made my printer work for printing. But my scanning didn't work. So I just unintalled everything and reinstalled the original disk that came with it, along with the new driver from the xerox site. Now it scans great, but won't print! ugh. I need it to do both! When I used the XP driver and program from the xerox site, it prints, but when I go to scan it says Data reading error...now when I installed my old orginal software again (with the xerox site XP driver) it prints a test page fine, but smushes any other printing way up into the corner instead of printing all down the sheet. Quote Link to post Share on other sites
velda Posted September 27, 2005 Author Report Share Posted September 27, 2005 Well I fixed it...not entirely sure how, but now both work. I uninstalled the original software and the XP driver from Xerox, I removed all "xerox folders" and anything "xerox" in my registry. Then I downloaded the XP driver from Xerox again and installed it and everything works. Perhaps when I installed it the first time it didn't completely install correctly? I dunno..but it all works now Thanks for taking the time to read Velda Quote Link to post Share on other sites
TheTerrorist_75 Posted September 27, 2005 Report Share Posted September 27, 2005 Sounds like you only downloaded part of the drivers. Quote Link to post Share on other sites
velda Posted September 27, 2005 Author Report Share Posted September 27, 2005 well it was only one file, but perhaps they didn't all install Thanks again, I would be so lost without all of you here Quote Link to post Share on other sites
JDoors Posted September 27, 2005 Report Share Posted September 27, 2005 ... Perhaps when I installed it the first time it didn't completely install correctly? ...<{POST_SNAPBACK}> That'd be my guess, though more along the lines of one or more of the updates or uninstalls left behind stuff that buggered up the newer update or reinstall. It's a shame really, computers have been around for so long and we still occasionally have to manually "get our hands dirty" to make things work. Quote Link to post Share on other sites
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