A Classic

[cherokeechief]

This has got to be one of the funniest stories I've heard in along time

and, I think this guy should have been promoted, not fired. This is a

true story, from the Word Perfect Helpline, which was transcribed, from

a recording, monitoring the customer care department. Needless to say

the HelpDesk employee was fired; however, he is currently suing the

WordPerfect organization for "Termination without cause."

The following is an actual dialogue of a former WordPerfect Customer

Support employee (now I know why they record these conversations).

"Ridge Hall Computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well I was just typing along, and all of a sudden the words went away."

"Went away?"

"They disappear."

"Hmmm. So what does you screen look like now?"

"Nothing."

"Nothing?"

"It's blank; it won't accept anything when I type."

"Are you still in WordPerfect or did you get out?"

"How do I tell?"

"Can you see the C: prompt of the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor; I told you, it won't accept anything I type."

"Does you monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. "Does it

have a little light that tells you when it's on?"

"I don't know?"

"Well. Then look on the back of the monitor and find where the power

cord goes into it. Can you see that?"

"Yes, I think so"

"Great. Follow the cord to the plug, and tell me if it's plugged into

the wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were two

cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the

other cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of

your computer"

"I can't reach it."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle - it's because it's

dark."

"Dark?"

"Yes the office light is off, and the only light I have is coming from

the window"

"Well, turn on the office light then."

"I can't "

"No, why not?"

"Because there's a power failure."

"A power.....a power failure? Aha. Okay, we've got it licked now. Do

you still have the boxes and manuals and packing stuff your computer

came in?"

"Well, yes I keep them in the closet"

"Good. Go get them, and unplug your system, and pack it up just like it

was when you got it. Then take it back to the store you bought it

from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too f*%$*#@ stupid to own a computer"

had to edit it because a one word.

[tg1911]

Love it!

That's ashame they can fire you, for telling the truth.